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Crowne Plaza Stratford-Upon-Avon

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Traveller (556)
Room & Suite (172)
Dining (51)
Overview
  • Excellent33%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“holiday inn”(291 reviews)
“the river”(443 reviews)
“town centre”(168 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (2,522)
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833
1,002
445
138
64
Show reviews that mention
All reviewsholiday innthe rivertown centrepublic areaslarge hotelexcellent locationcar parkexecutive roomplenty of parkingreception areabuffet stylelovely hotelfamily roomrsc theatreleisure centrecentral locationweekend break
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1 - 5 of 2,482 reviews
Reviewed 3 days ago via mobile

We stayed here for a ciuple of nights and on 3 occassions the maintenence man let himself in to the room, one of those times were whilst we were sleeping and another was when my partner was on the loo. Got a refund and half...More

1  Thank Dorothy F
Response from CPSUA, Front Office Manager at Crowne Plaza Stratford-Upon-AvonResponded yesterday

Dear Dorothy F, I'm so sorry to hear that you experienced issues while staying with us. I would like to assure you that the issue you experienced is highly unusual and we have put measures in place to ensure this does not occur again. Kind...More

Hotel's Favourite
Reviewed 21 January 2018 via mobile

Had a great 24 hrs at the crown Plaza. Had visited twice before, great central location, but has had an extensive refurb since last there. Really well thought out design and decor. Rooms lovely, comfortable and well appointed. Like the ‘sleep well’ kit. Dinner last...More

2  Thank Clucky69
Response from CPSUA, Guest Relations Manager at Crowne Plaza Stratford-Upon-AvonResponded 22 January 2018

Dear Clucky69, Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review on...More

Reviewed 4 days ago via mobile

The hotel was fantastic and in a very good location. Lovely clean rooms. Excellent breakfast choices. Michael and Samil provided an excellent service to us all. The bar terrace was a lovely place to enjoy a nice glass of wine overlooking the river and swans

Thank Pat S
Response from CPSUA, Front Office Manager at Crowne Plaza Stratford-Upon-AvonResponded yesterday

Dear Pat S, So glad to hear you enjoyed your stay with us. We hope to see you again soon. Kind Regards Roxanne Hopkins Front Office Manager

Reviewed 4 days ago

Stayed for one night on business attending a company conference. Room itself was lovely and huge - three double beds for one person! However, had a poor night's sleep due to the room being right next to a stairwell (could hear people banging up and...More

Thank Nat116
Response from CPSUA, Guest Relations Manager at Crowne Plaza Stratford-Upon-AvonResponded 3 days ago

Dear Nat116, Thanks for the feedback with regards to your bedroom allocation. I have reviewed the communication of this with the team. I hope this will not deter you from staying wiith us again in the future. With kind regards, Rachel Connell Duty Manager

Reviewed 6 days ago

Stayed at the weekend to celebrate my twin brother's 60th birthdays. From start to checking out, everything was great. Reception staff welcoming, bar staff, especially Samil, so professional and Michael so friendly at breakfast. The rooms were spotlessly clean, bright and modern; iron & ironing...More

1  Thank Debbie R
Response from CPSUA, Front Office Manager at Crowne Plaza Stratford-Upon-AvonResponded 6 days ago

Dear Debbie R, Many thanks for such a glowing review of your recent stay with us, I shall pass on all your kind comments to the team, and hope to welcome you back soon Kind Regards Roxanne Hopkins Front Office Manager

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Best Value Properties in Stratford-upon-Avon, United Kingdom
See all 29 hotels in Stratford-upon-AvonSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Spa
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$94 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$94 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Stratford-upon-Avon
#6 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (556)
Room & Suite (172)
Dining (51)
Pool & Beach (3)
Amenities (7)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Bianca B
21 March 2018|
AnswerShow all 3 answers
Response from Rob B | Reviewed this property |
Certainly has a lovely (small) indoor pool think there was a sauna and steam room - But I didn't try them. AQlso we often go to Stratford for the RSC and this is now our hotel of choice
1
Vote
Judith F
20 January 2018|
AnswerShow all 2 answers
Response from Pete L | Reviewed this property |
It was certainly open at breakfast on the Sunday as we popped in briefly for coffee and juice.
0
Votes
Jaytraveller
25 November 2017|
Answer
Response from loberholzer | Reviewed this property |
cpstratford@ valoeurope. com
0
Votes
Room Tips
"Ask for a quiet room away from stairwell"
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"You would have to ask as we did not have a great view, but not in the room that much so no problem."
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"Floor 3 is the top floor, I assume you could request river or city view. We had a view of a large roof.."
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"Rooms can be a lengthy walk to the reception, restaurant area so ask to be closer if you have limited mobility"
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