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Crowne Plaza Stratford-Upon-Avon

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Traveller (672)
Room & Suite (211)
Dining (55)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated on the River Avon and set in beautiful landscaped gardens, the Holiday Inn Stratford-upon-Avon is the perfect location for discovering the delights of Shakespeare's birthplace, while other local attractions and historical sites are within walking distance. The hotel is within easy reach of J15 off the M40 and 20 miles from Birmingham Airport and the NEC and only a short drive from the amazing Warwick Castle. All 259 refurbished bedrooms have air-conditioning, wireless internet access and tea and coffee making facilities. Car parking is available at the hotel with over 300 spaces on site. Renowned as an excellent meeting and conference venue and with the impressively modernised Ballroom with adjoining exhibition areas Holiday Inn Stratford-upon-Avon can host events for up to 550 delegates. To dine in style, the Terrace Lounge and Bar and the Riverside Restaurant offer excellent food to suit all tastes. Or to really unwind and recuperate, the leisure club is available for all guests to use with a wide range of first class facilities including a fully equipped gymnasium, indoor heated swimming pool, sauna and whirlpool. Discover Stratford-upon-Avon and visit the many nearby places of interest including the National Exhibition Centre, The Royal Shakespeare Theatre, Warwickshire and the Heritage Motor Centre. The Hotel, in compliance with UK smoking regulations, is completley non smoking.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Wifi
Sauna
Wheelchair Access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
84Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
2,844Reviews
846Photos
37Q+A
100Room tips
Traveller rating
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  • 78
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Popular mentions
Stayed at this hotel last night, the location is brilliant right in the town centre! The rooms are spacious and modern, the bar area and outlook onto the river is beautiful. The pool area is dated, old and mold was visible in areas, what a shame, I'd move the gym elsewhere and
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Response from CPSUA, Commercial Manager at Crowne Plaza Stratford-Upon-Avon
Responded yesterday
Dear melsyprice Thank you for taking the time to review your stay so thoroughly. I can see that it is a bit of a mixed bag. As with every review posted, we share this information with the team so they can identify areas that need to be addressed or support their team if a process of re-training is required, so we are grateful for the recommendations you have made. Dependent on when you arrive, there are obvious touch points in the day when the hotel lobby is busier than others and I can only assume that you were among this happy throng of arriving or departing guests. Inevitably, there will be queues, none of which are unnecessary; which is why we were offering a complimentary beverage to make this wait a little more bearable. I'm sorry you didn't like it as generally it is quite a well received gesture. I am slightly baffled around the recommendation to take the parking charge on arrival as a queue busting solution, so I will pass this onto the Front Office Manager to brainstorm with his team at their next meeting. Hopefully, these are all little fixes and not ones that would not stop you returning in the future. Yours sincerely, Susie Clayton-Carter Commercial Manager
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What a lovely hotel.. everything about it is perfect... Location - Excellent .. Room - modern, spotless clean.. Reception very clean & modern.. Bar overlooking the canal.. Lovely town with lots to do... Came home today.. Already booked to go back...
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Response from CPSUA, Commercial Manager at Crowne Plaza Stratford-Upon-Avon
Responded yesterday
Dear rachael0609 Thank you for your lovely review. My heart sings knowing you had a faultless experience with you and I look forward to sharing your terrific feedback with the team. We look forward to seeing you again. Yours sincerely Susie Clayton-Carter Commercial Manager
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Stayed 2 nights whilst going to the Cheltenham festival. Nice food, staff were friendly and Stratford is also a lovely place to visit. Room was noisy on the first night but that was down to the weather.
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Response from CPSUA, Commercial Manager at Crowne Plaza Stratford-Upon-Avon
Responded yesterday
Dear BillyElliott70 Thank you for taking the time to leave a review of your stay. I am glad that you had an enjoyable experience. I'm glad the weather didn't affect the Festival taking place and hope you did well on the horses! Yours sincerely, Susie Clayton-Carter Commercial Manager
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+1
We stayed in the Crowne for three nights as we were over for the races. The hotel itself is very central for visiting Stratford and very handy for all the local restaurants. It is located on the river and the reception areas; bar and restaurant are all very clean and
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Response from CPSUA, Commercial Manager at Crowne Plaza Stratford-Upon-Avon
Responded yesterday
Dear Michael C Thank you for taking the time to leave a review of your recent stay. I am glad it was an enjoyable experience and enjoyed the breakfast. I appreciate your comments about the TVs in the Library part of the Terrace Bar, however, football unfortunately, is not for everyone so we do try and strike a balance with those that enjoy a good spot of sport and those that wish to have a relaxing evening. Thankfully our close proximity to town gives guests the option to go for a more informal evening of sport in one of the local bars. I hope you did well at the races and hope to welcome you back for the 2020 Festival. Yours sincerely Susie Clayton-Carter Commercial Manager
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First appearance the hotel was very plush. Our room unfortunately smelt of an old smoking room, it was not as clean as I would have liked, bits on the bathroom floor and carpet. There were no drawers to put small clothing and bits and bobs & the tap leaked on the sink. The
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Dear Egbe E, the fastest way to get from London heathrow to Stratford upon Avon is to Drive which takes 1.30Hrs. however if you choose to use public transport it takes 2.57hrs on a train to get here. Kind Regards Shafeeque
0 votes
Hello Lynne This is the number that also connects to our call centre to ensure any queries you have are answered as timely as possible in the event that it falls outside of office hours. You can call our in-house reservations team on 01789 279988 between 8am and 6pm Monday-Friday? Our car park is monitored by Parking Eye and we do try to be as transparent as possible with the signage in the car park and at the front desk. There is a grace period of 15 minutes if you are here for pick-up/drop-off reasons. Unfortunately, I am not aware that we have had any recent outage with our internet. Sometimes, live streaming can be a bit tricky if it requires a larger bandwith, however, we have been OK with wifi as far as I am aware. I will look into it, however, am assuming this was an isolated case and I apologise that you were affected. Kind regards The Reservations Team
0 votes
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What is the local rate number for the hotel please
0871 942 9270 try 01789 279988 good luck
0 votes
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Yes it is however parking is at a premium in Stratford
1 vote
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The Club Lounge offers snacks and refreshments throughout the day and complimentary wine, beer and canapes from 5.30pm-8pm. The mini bar is chargeable for items taken.
1 vote
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"I suggest viewing the room before agreeing to it."
"Try get one overlooking the river"
"request an odd number room, some of these have a better view."
"its corporate luxury. take your pick"
"Avoid if you have Families with young children. Laptops meetings and conferences everywhere. Didn't feel leisure like at all"
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PRICE RANGE
US$87 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn stratford-upon-avon hotel stratford-upon-avonstratford upon avon holiday inn
FORMERLY KNOWN AS
Holiday Inn Stratford-upon-Avon
LOCATION
United KingdomEnglandStratford-upon-Avon
NUMBER OF ROOMS
259
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