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Booked a couple of nights for a weekend celebrating our wedding anniversary and to catch the Scotish Play at the RSC. Arrived in room to see a card and bottle of proseco from the hotel staff and a room upgrade.
Staff are attentive and nothing...More
This hotel has a fantastic location with parking in the centre of Stratford upon Avon. It is a little bland and uniteresting on the outside BUT go inside and it is a revelation. Modern design with fantastic public areas. The floors are marble and kept...More
1 Thank Ian H
Response from CPSUA, Guest Relations Manager at Crowne Plaza Stratford-Upon-AvonResponded 20 February 2018
Dear Ian H,
Thank you once again for choosing to stay at Crowne Plaza - Stratford upon Avon during your recent visit to Stratford upon Avon. I would also like to take this opportunity to thank you for taking the time to share your review...More
I had a business meeting here yesterday and then had a drink and snack in theTerrace Bar. I was very impressed with the location, service and food. Large car park and very helpful staff. I would definately use it for meetings again.
Response from CPSUA, Front Office Manager at Crowne Plaza Stratford-Upon-AvonResponded yesterday
Thank you very much for your feedback. We hope to see you again soon.
Front Office Manager
An excellent location. Staff were helpful, the room was clean and the evening bar was good for a late evening snack and drink after a show,
Only disappointment was breakfast. Mine was fine as I'll eat anything, and I can even understand not having almond...More
Thank Warren S
Response from CPSUA, Front Office Manager at Crowne Plaza Stratford-Upon-AvonResponded 3 days ago
Dear Warren S
Thank you for your feedback. I'm very sorry to hear that you experienced issues at breakfast, please rest assured I have passed your feedback on to our Food and Beverage Manager to investigate.
Front Office Manager
I recently took a group of 15 people for a weekend in Stratford and booked rooms at the Crowne Plaza on IHG points. My status at the hotel was recognised and generously rewarded which i was very pleased with.
The check in staff were very...More
Thank Simon N
Response from CPSUA, Guest Relations Manager at Crowne Plaza Stratford-Upon-AvonResponded 4 days ago
Dear Simon N,
Thank you for such of a glowing review of your recent stay at the Crowne Plaza Stratford-upon-Avon. I am so pleased that you enjoyed your time with us and that you felt warmly welcomed from the moment that you arrived. We take...More