We spent 2 nights at this hotel and overall a lovely hotel from the pre-arrival welcome call, hotel entrance, outdoor garden and restaurant. However having paid £400 for 2 nights we expected to having nothing but a relaxing stay however this was not the case. The room we were allocated was on the first floor right next to the lift. Therefore late at night when people returned to their rooms stood right outside our room chatting, all throughout the morning from 6am we could just hear the lift button being pressed, lift binging when it had arrived to the floor which resulted in not being able to sleep! The other rooms had another door to enter the hallways so this wouldn’t affect them. In addition you could hear the conversation of the room next door, very thin walls! We did raise this upon check out with staff however very little said and just advised they would put a note for a quiet room for a future stay. The restaurant for breakfast offered a great variety of hot breakfast options and a lovely continental display. Just be aware you have to pre book a time to go down to eat breakfast and this gets booked quickly so if check in later you don’t get a great choice.. equally if you eat after 9:30am on both mornings the continental breakfast replenishment isn’t great.…
Excellent hotel, will now be my goto hotel when visiting Stratford. Staff excellent whatever you need it’s not an issue, exemplary service always. Room excellent, parking easy and onsite and location perfect as right in the middle of town close to all the major attractions. I don’t often write reviews, but would highly recommend this hotel, just book it!
Everything about this hotel was top notch, from when you walk into the scented foyer to the outstanding cleanliness of the rooms, courteous staff. I am quite fussy but nothing to fault at all. Breakfast beautiful would of loved to have stayed for longer.
Great Service, location and facilities, nothing not to like really. Everything I expect from the Indigo Brand. Parking reasonable, (lucky enough to get a space). Nice stylish rooms. I never seem to get one with a view, but it’s not a deal breaker.
this hotel is a must go to place. we have stayed here twice since my last review. absolutely perfection as always. Mike is a real credit to the team and martin the general manager also we would like to thank you both very much and all of the amazing staff nothing is ever to much trouble. we cannot wait to return. thank you all so very much for another fabulous stay
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