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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Traveller (486)
Room & Suite (189)
Dining (23)
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Overview
  • Excellent28%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“privilege room”(33 reviews)
“car park”(254 reviews)
“junior suite”(62 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,981)
There are newer reviews for Mercure Stratford-Upon-Avon Shakespeare Hotel
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1,902 results
Traveller rating
547
752
374
149
80
Traveller type
Time of year
LanguageEnglish
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547
752
374
149
80
Show reviews that mention
All reviewsprivilege roomcar parkjunior suitecreaky floorboardsold buildingper nightmiddle of towncharming hotellots of characterfour poster bedcentral locationexcellent locationpublic areaslarge bathroomlovely roombuffet stylestayed for one night
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11 - 15 of 1,902 reviews
Reviewed 2 weeks ago via mobile

Stayed in this hotel recently while on holiday here. This hotel is in a very central position in Stratford-upon-Avon. The hotel is quaint indeed. There are beams on the ceilings. The hotel is close to shops, the Theatre and also the river. The hotel has...More

1  Thank eileenp560
Reviewed 2 weeks ago

We stayed the first weekend in June 2018 and had a lovely weekend. The staff are very friendly and helpful. It was clear that the hotel was almost fully booked but the quality of the service never diminished at all. Very clean and such history...More

Thank Wimbledonian3
Reviewed 2 weeks ago via mobile

We have stayed here before and also booked our daughters 21st weekend stay here a year ago. So assumed we’d have the same experience. Unfortunately we did not. We booked a privilege room and although the room was spacious it was tired and dusty and...More

1  Thank Angela B
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 weeks ago

Dear Angela B Thank you for your comments and I am very sorry the service you received was not the same as you experienced previously. It's clear that things were not what they should have been and I will be using your comments to improve...More

Reviewed 2 weeks ago

Stayed here for a couple of nights for my birthday, and although room was 'ok', we had no view.. just a VERY noisy generator outside... and:- - just one cushion on bed, and none on the two chairs... hardly embracing comfort! -service poor.. 'stocks' not...More

1  Thank Angel R
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 weeks ago

Dear Angel R Thank you for your review and I am sorry that our efforts to make your birthday memorable were in vain. Very view of our bedrooms have any view as we are in the middle of the town, surrounded by roofs, but I...More

Reviewed 3 weeks ago via mobile

Stayed at this hotel for 2 nights. Very old-worldy hotel, themed on Shakespeare plays and sonnets ie we stayed in the 'winters tale' room. Nothing wrong with staff and service except the breakfast was disappointing ie you had to ask for scrambled eggs ( normally...More

1  Thank bigfellowdurham
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 weeks ago

Dear bigfellowdurham Thank you for your comments and I am sorry you did not receive our full breakfast menu, which features an a la carte section including scrambled, poached and eggs Benedict, porridge and kippers. I have also taken note of the lack of fruit...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (486)
Room & Suite (189)
Dining (23)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emilylwhite75
4 December 2017|
AnswerShow all 3 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
13 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
1
Vote
Room Tips
"Avoid this hotel and stay somewhere else that has standards!!"
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"request a room in the original building for character"
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"Rooms to the rear of the hotel could be quieter than those facing the main street."
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"Make sure your room doesn't face Chapel Street which is extremely noisy."
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