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Mercure Stratford-Upon-Avon Shakespeare Hotel

0.4 km from Stratford-upon-Avon centre
  • Free Wifi
  • Restaurant
  • Room Service
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$46 US$138*US$93*
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Chapel Street, Stratford-upon-Avon CV37 6ER, England
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    Traveller rating
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    Time of year
    Language
    All reviews junior suite car park privilege room uneven floors old building squeaky floorboards open fires sheep street per night lovely hotel olde worlde middle of town four poster bed lots of character central location nice bathroom shakespeare garrick ncp marcos
    Reviewed 2 weeks ago via mobile

    It was a nice clean room. Some furniture was dated and needed a little tlc. Staff were polite and helpful. Breakfast was good with a lot of choice of cooked breakfast as well as cerials and yogurts. Fantastic location right in the middle of town....More

    Helpful?0
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel

    Dear Andrew S It is a nice change to be headlined as a good corporate hotel - thank you - and thank you as well for the positive comments about the staff and about breakfast, which we've been working on recently. We look forward to...

    Reviewed 2 weeks ago

    We stay here often and i have to say that the staff are superb. From the reception through to lounge and restaurant staff all are super kind and very efficient. The room we always stay in is the Ophelia Suite, which is front of house...More

    Helpful?0
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel

    Dear Geridam It was great to read your kind remarks about the hotel and restaurant staff - thank you very much and I'll pass on your comments. Yes, many people request Ophelia - it's a fabulous suite - and we'll do our best to allocate...

    Reviewed 2 weeks ago

    Unusual and picturesque hotel perfectly located in the centre of town. Very clean and friendly. We were in the old part which is extremely attractive. Upgraded to a mini-suite which is very roomy. Loved the four-poster bed.

    Review collected in partnership with Mercure Hotels
    Helpful?0
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel

    Dear Alan C Thank you very much for the positive review and delighted you enjoyed the hotel and the 4 poster room so much. Come back soon! Best wishes James Lys

    Reviewed 2 weeks ago via mobile

    I think I can safely say that this is probably the oldest building I've ever stayed the night in. If you're a history buff like myself this is a fantastic building, considering it's in excess of 500 years old. On arrival staff were very helpful....More

    Helpful?0
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel

    Dear Gunner762 Thank you very much for your review and your comments regarding pillows and milk/teabags duly noted and we will take the necessary action. I am delighted you enjoyed your stay with us and we look forward to welcoming you and your wife back...

    Reviewed 3 weeks ago

    Booked here for a special weekend with my partner from Friday 24/2 to Sunday 26/2. Originally we were going to be staying at the Premier inn, decided to upgrade to this 4 star hotel. The hotel itself is beautiful, lovely old building and absolutely perfect...More

    Helpful?0
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel

    Dear Ellen S Thank you for your comments and I am obviously very concerned to read the contents. The quality and service you experienced fall way below what we pride ourselves on and I shall be in contact with you to discuss your experience in...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Room/Suite (111)
    Hotel & Grounds (82)
    Bathroom (19)
    Dining (15)
    Nearby
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    Nearby Attractions
    The MAD Museum
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    .22 km away
    Tudor World
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    Questions & AnswersAsk a question
    Carol K
    Do you have hairdryers? Coming in August.
    22 March 2017|
    Answer Show all 3 answers
    Response from James L | Property representative |
    Yes can confirm all bedrooms have a hairdryer Kind regards James Lys Manager
    0
    Votes
    Ellen S
    Hi James, am still awaiting your contact regarding my review from 2 weeks ago, could you get back to me at your earliest convenience please? Regards, Ellen .
    14 March 2017|
    Answer
    Response from James L | Property representative |
    Hi Ellen Sorry about no response - was unaware you were still waiting - my apologies. I cannot put in my email address in this reply - Tripadvisor block it - but please go to our website and you will see the email address... More
    0
    Votes
    Ann E
    is it possible to book family rooms, spoken to reservations and was told extra beds could not be placed in rooms, they would have to have rooms with 1 adult and 1 child therefore as we are travelling with four children that would mean booking 2 extra rooms which will prove too expensive. We are looking to book 6 rooms for 12 adults and 4 children for a family get together to celebrate a 70th birthday. We would love to stay at the Shakespeare.
    4 February 2017|
    Answer Show all 3 answers
    Response from James L | Property representative |
    Hi Anne E I'm sorry it has taken so long to get back to you. Just in case you have not booked yet, I can confirm we are not the best hotel for "family rooms" as our bigger rooms, which can take an extra bed, are usually the... More
    0
    Votes
    Room Tips
    "Not front facing onto the main street as you will get noise from late night revellers."
    david h, 12 days agoRead review
    "old part is small and trad quirky..... new part is clean and exec!!!"
    Geridam, 18 days agoRead review
    "Rooms at the front of the hotel can be noisy"
    applegate69, 28 days agoRead review
    "chose a room close to a lift."
    Stuart S, 1 month agoRead review
    "Avoid rooms near the stairs and landings as sound-proofing is not good"
    TopTraveller101, 1 month agoRead review
    "Rooms at back of hotel are very quiet, and overlook a garden."
    SatisfiedRCT_WalesUK, 1 month agoRead review
    "We booked a Privilege Room and it was worth it for the four poster bed and free welcome drink/canapes in the..."
    Nicky S, 1 month agoRead review
    "Stayed in Titania - only one wardrobe door - needs rectifying."
    davidaG2466ZG, 1 month agoRead review
    "Privilege room good choice"
    pat3832, 1 month agoRead review
    "Try another hotel"
    traveller135142, 2 months agoRead review
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