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Mercure Stratford-Upon-Avon Shakespeare Hotel

1,905 reviews
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Traveller (462)
Room & Suite (149)
Dining (20)
Overview
  • Excellent28%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(243 reviews)
“junior suite”(62 reviews)
“privilege room”(28 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,905)Write a Review
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491 - 495 of 1,826 reviews
Reviewed 18 May 2016

We spent 2 nights at this hotel meeting up with 2 other couples. Signage for hotel car park is poor or non existent so had to park on double yellow lines and run in to reception to ask for directions. A queue and just one...More

Review collected in partnership with Accorhotels.com
1  Thank fussyfemaleKent
Response from Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 27 May 2016

Dear fussyfemaleKent Thank you for taking the time to share your experience with us. I am pleased to read that you liked our hotel and location. I do appreciate the frustration at the difference in the room types, however as an old hotel we are...More

Reviewed 18 May 2016

If you're going to stay in Stratford you may as well enter into the spirit of Shakespeare. This hotel certainly does, we stayed in the Hamlet Room. Almost everywhere you may wish to see is within easy walking distance, the possible exception being Anne Hathaway's...More

Thank John D
Response from Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 27 May 2016

Dear John D Thanks for taking the time to pass on your comments. I am glad to read that you enjoyed your time in Stratford and made the best of our location. We are looking into our car park at alternative options, and hope that...More

Reviewed 18 May 2016

Me and my wife came here for a romantic break to celebrate our 20th wedding anniversary. It's a beautiful building and although it's a large hotel it's kept all it's period charm. The rooms were clean and large and the bonus for us was the...More

Thank Robert B
Response from Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 27 May 2016

Dear Robert B Thank you for taking the time to offer feedback on your stay with us. Its gives me immense pleasure to read of all the positives. Glad that you were treated to a 4 poster bed, they are truly special. Thanks for the...More

Reviewed 16 May 2016

This hotel has certainly improved since we last visited. It has had a bit of a facelift particularly in the restaurant area. The service was good with a very attentive head waiter at breakfast. It was nice to see someone in charge who knew what...More

Thank ThelmaandLouise50
Response from Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 17 May 2016

Dear ThelmaandLouise50 Welcome back and thank you for a great review. I am really pleased that you noticed and like the make-over, we are really proud of it. It really warms me to read that we are heading in the right direction of our service...More

Reviewed 16 May 2016

My Father and I stayed 3 nights at the Mercure Stratford-Upon-Avon Shakespeare Hotel. The concierges and the rest of the staff were all very personable and helpful. 10 out of 10 stars on the breakfasts as they were fantastic. The gentleman who greeted us each...More

1  Thank Justin_Breault
Response from Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 17 May 2016

Dear Justin_Breault Thank you so much for taking the time to write such a glowing review and pleased that you and your dad enjoyed your time in Stratford. I echo your sentiments about the team and our breakfast. Both are simply great and complement each...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$88 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$88 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (462)
Room & Suite (149)
Dining (20)
Pool & Beach (2)
Hotel & Grounds (285)
Bathroom (25)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emilylwhite75
4 December 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
13 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
0
Votes
Room Tips
"Arrive early for on site car park space"
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"207and 208 weree ok"
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"Ask if fire safety has been improved and ask to reserve car parking space."
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"We’ve stayed in many different rooms and they’ve all had character. Privilege rooms are very spacious."
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