Premier Inns are pretty standard and have stopped in many. This one is up there as one of the best. Rooms are clean and modern, onsite Restaurant is great and the staff are brilliant - they are very friendly and helpful. Only a 10 minute walk from the Railway Station, and about 15 minutes walk to the town, but much nicer to walk along the canal towpath, which takes you into the centre of Stratford, not far from the Big Wheel. Weather was very warm but this PI had a fab air con system, including the rooms, so it was lovely to get back for a siesta and be cooled down. (30c+ outside) Plenty of wildlife to see walking along canal towpath, but highlight was watching an Otter. Will be booking again.
Premier Inn have worked out what works and this hotel delivers. Our room was overlooking the main road but so well soundproofedthat there was no traffic noise. Breakfast choice was good and all looked fresh. The hotel is about a 10 minute walk from the centre.
Before you review any hotel in 2022 one has to remember the punishing hotels took during recent Covid pandemic with mass exoduses of staff and break downs in supply chains. So bearing that in mind here’s my review. The hotel is superbly located within 15 minutes walk from the town centre. Parking is available at a cost. As usual for Premier Inn everything was just as we expected and wanted, with friendly and efficient staff, good breakfast and great rooms. Thoroughly recommended for anyone travelling to and/or visiting Stratford.
Very disappointed with the room. It was overlooking Macdonalds. The canal looked uninviting. Vastly overpriced as it was budget accommodation. I was there 2 nights and the room was not serviced. The excuse was Covid but it was more a case of poor service. Tea bags etc. had to be picked up in reception, so it was rather like a hostel. How is a guest supposed to wash cups out and dry them - on the towels in the bathroom? More thought needs to be given to this. The room looked dusty, carpet was old and the curtains were stained. No way was this a good hotel although they charge high prices. However, the food was good - I had the meal deal for £24.99 which included dinner, breakfast and one drink. The food was tasty for the evening meal and the staff on both evenings in the restaurant were very pleasant. There were tables outside by the canal through the bar area, but no umbrellas and far too hot to sit there for long. Umbrellas needed! There really seems to be unimaginative and rather uncaring attitude to guests and we paid around £100 a night for the room. It was walking distance to the town though which was a good thing - about 10 - 15 minutes. The open topped bus was pleasant, if rather expensive. I would give the stay 5 or 6 out of 10. Getting in touch with reception involved actually going down to reception from what I could see - we were not given a number to contact reception on as the only number is direct to Premier head office. This could be a huge disadvantage in the event of an emergency. Lazy unimaginative management in my view but staff were trying their best in the bar and restaurant.…
OK, the best part of the whole trip was, lets be honest, the weather!! However if you want a well appointed, friendly, relaxing hotel, which is within walking distance of the town, look no further. It is on a busy road next to a McD's but honestly, it was not an issue. We stayed Friday to Monday and spent Saturday watching the cricket at Edgbaston - it was a great base. On Sunday evening after a day of mooching around the town in the sunshine, we sat outside along the canal with a few drinks and just chilled. Perfect ending to a wonderful weekend.
Stayed at this canal-side hotel for four nights in early August. Premier Inn is a budget chain and with this in mind the Premier Inn Waterways is a great hotel. We paid approx £95-£100 per night and compared to other nearby hotels this is good value. Recent reviews have dismissed the hotel as ‘awful’ and that is not fair or correct. Firstly, the staff are extremely hard-working, they work split shifts and always seem to be on the go, managing the front desk, working the bar along with waiting on in the Thyme Restaurant. We could see the staffing levels were being well managed during our stay, as more staff appeared as the hotel got busier towards the weekend. Adrianna was particularly friendly and approachable. Breakfast was first rate, a good range of perfectly cooked hot items, fresh pastries, fruit, yoghurts, cereals and a good coffee machine that uses coffee beans – in fact, the breakfast here was better than we’ve sampled in some 4/5 star hotels. The restaurant is bright with windows overlooking the canal. However, for dinner, with there being so many restaurants and cafes in Stratford upon Avon, we ate out every night. Cleanliness was a good standard throughout, the only problem encountered is the room we were in could have done with a deeper clean, particularly the floor edges and around the doorstop in the bathroom. Presently, due to Covid, guests need to request a room clean before 12pm if on a multiple night stay. Bedrooms are compact but functional, with flat screen TV, hairdryer and tea and coffee making facilities, which were replenished each day. A comfortable King size bed and proper child’s bed, rather than a sofa bed, were much appreciated. Given the ongoing hot weather, this hotel has an excellent air conditioning system throughout which makes a huge difference, the air con along with the soundproofed rooms means we had four decent nights of unbroken sleep. A fifteen minute walk along the canal with much wildlife and flowers to spot along the way, brings you out into the Canal basin and beautiful Stratford upon Avon lies before you. There are some steep and uneven sections on this walk so those who are infirm or with prams take note. The RSC Theatre is a must, Richard III on currently and it is outstanding! We also recommend looking up the Attic Theatre, for smaller, fringe productions. Contrary to other reviews, there is plenty of parking at this hotel, the car park runs down the canal - some people may just see the spaces immediately outside the hotel and think that's it, however if you drive further on there are many more spaces. There is a charge however.…
Stay here every year on our way to France. Never disappoints! Comfortable, very clean & staff friendly. Only 10 min walk into central Stratford, lovely canal right next to hotel. Meal very good at night & beautiful self service breakfast. The only downside is that the air con didn’t work in our room but the staff at reception gave us a fan which was better than nothing.
We booked thinking it would be a comfortable bed but it was like sleeping on a board and I honestly could not sleep at all. I felt so exhausted after. I expected more for the breakfast for £10 a head rather than just a buffet which was a bit stale by 9.30 (only time available).
Staffs are friendly and willing to solve our problems.Check in and out is smooth. The environment and cleanliness is better than I expect. Hotel very near all the attractions, we just park our car in hotel car park and walk there. The down side is the ventilation fan is too noisy and the room is a bit hot. Please aware car park is not free.
Very helpful staff from evening checkin and breakfast. Rooms were comfortable and clean. Very close to high street, walking distance to Shakespeare's birthplace and new place, we were able to leave the car.