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Ibis Birmingham Airport

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1,623 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Birmingham Airport
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Showing 1,516: English reviews
Bournemouth, England
Reviewed 3 weeks ago

Good hotel with reasonable sized rooms. Like the style and specially the pod bathroom. However, the bed was awful - rock hard under the thin topper and impossible to get a good night's sleep. Used the restaurant for both dinner and breakfast, and found the food good. Shame that the menus and prices are not available in the rooms, and...

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Helpful?
Thank dereks9658
IbisBhxAirport, Assistant General manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for your comments. I am very sorry to hear that several things throughout your stay did not meet your expectations. Mattress comfort tends very much to be a matter of personal preference, and I am sorry that it was not to your liking. Your comments on this point have been noted. Thanks again for sharing your...

Jersey, United Kingdom
Reviewed 3 weeks ago

Great room, small but contains all you need for overnight stay. Close to terminal building less than 5 min walk. Room clean and quiet with comfortable bed and shower. Check in and checkout quick and easy. Would stay again.

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Helpful?
Thank christina999123
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for giving us a perfect rating!. Call us if there is anything we can help you with. We look forward to welcoming you back to the hotel in the near future. Teresa Calderon

Battle, United Kingdom
Reviewed 4 weeks ago

I stayed here for one night attending the NEC. The hotel was clean and comfortable. The room was spotless and the meals were more than enough to eat. All the staff were really helpful and friendly. The only thing that could have been pointed out was you had to use the card in a slot in the room to make...

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Helpful?
Thank croft-caroline
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you soon. Teresa Calderon

Leicestershire, United Kingdom
Reviewed 4 weeks ago

Great room. Great shower. Very quiet despite the close proximity to the airport. Bed was very comfortable. Didn't use any of the facilities as we were checking out very early. We liked it! Served our purpose well.

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Helpful?
Thank Lahlahfr
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Traveler, Thank you for your review. I am pleased you found our location to your liking!. We hope to welcome you back to the hotel soon! Teresa Calderon

Reviewed 4 weeks ago

We stayed here recently, on a trip to DLP, as it was easier than getting a lift so early for our flight. Hotel was cheap as chips, but the quality was impeccable. Staff upon arrival were lovely and friendly, the room was clean, airy & had all the needs. Bed was very comfortable and the shower and bathroom were great....

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Helpful?
Thank Sean C
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for your kind comments. i am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Teresa Calderon

Lanzarote, Spain
Reviewed 5 weeks ago

Holiday well located near the terminal at Birmingham Int. rooms clean and bed very comfy. Air conditioning not working properly so woke up at 2am really hot. Had to open the window to cool down (really noisy) Then switched the air con off & finally got some sleep. Meal was quite good but service very slow. Took nearly 1.5 hours...

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Helpful?
Thank Vanessa G
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. Please note that your concerns have been passed to on to our maintenance and F&B management. We do hope you give us another chance as we will definitely improve our service. Teresa Calderon

Reviewed 28 October 2016 via mobile

Room ok for purpose. Reception and food service at bar poor. Receptionist was stressed. I ordered a pizza which was given to a bunch of very loud and rowdy lads at the bar. One hour later my pizza was delivered.

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Helpful?
Thank William Aled J
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for your review. I am sorry to hear that you were not satisfied with the competence of our front desk team. All your comments are essential to educating our staff about good and bad service. We will ensure that your feedback will be given to all. We hope you give us another chance to make it...

COVENTRY
Reviewed 26 October 2016

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Thank YVE K
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dublin, Ireland
Reviewed 25 October 2016

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Helpful?
Thank Aimee W
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Male
Reviewed 25 October 2016 via mobile

This was my 2nd stay here and it just keeps getting better. The service is just great. The staff are helpful and fun as well! And in the evening, the bar is the place to be just to chill and have a drink with friends. Worth it!

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Helpful?
Thank Shafraz N
IbisBhxAirport, Assistant General Manager at Ibis Birmingham Airport, responded to this review

Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Thank you and take care!

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service

Additional Information about Ibis Birmingham Airport

Address: Ambassador Road | Birmingham International Airport, Birmingham B26 3AW, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $83 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Birmingham Airport 3*
Number of rooms: 162
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Also Known As:
Ibis Birmingham Airport Hotel Birmingham
Hotel Style:
#4 Green Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#19 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Birmingham Airport staff and other travellers.
42 questions
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northampton
3 months ago
Sunderland, United Kingdom
1 month ago

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Questions? Get answers from Ibis Birmingham Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to have room over the carpark paying machine or sleep with the window closed”
 of 5 bubbles Kandjc, 30 Nov 2016 | Read review
“Well sound-proofed so noise was not a problem for me”
 of 5 bubbles Food_Critical252, 26 Nov 2016 | Read review
“Expect could be a bit noisy from traffic on lower floors”
 of 5 bubbles 726caroled, 25 Nov 2016 | Read review
“Higher is better”
 of 5 bubbles jandlUk, 24 Nov 2016 | Read review
“Better food options inside the airport”
 of 5 bubbles 936damiang, 17 Nov 2016 | Read review
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