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pentahotel Birmingham

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2,295 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
Kidderminster, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Pentahotel for one night to go to the Glee Club. On arrival the staff were very welcoming and helpful, along with the reception/bar area being presented very well. The room was great for what we required, comfy bed, clean and tidy, bathrobes and slippers to lounge in, soaps provided in the bathroom were very nice too. We enjoyed...

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Helpful?
Thank rjbarker92
Management response:

Dear guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Birmingham. Very best regards Chloe

Leicestershire, United Kingdom
Reviewed 1 week ago via mobile

Stayed one night for recent Kasabian gig at the O2 Academy and the hotel location is perfect just around the corner. It's a bit strange as the check in and reception is actual in the bar area but it kind of works. The rooms are okay with free movies and good selection of channels and bathroom is nice enough for...

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Helpful?
Thank Dan B
Management response:

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Chloe

Reviewed 1 week ago

Stayed here recently on a lads weekend away in Birmingham. Rooms were a bit small but for the weekend that was in it, they were only used for sleeping, shower and changing. Hotel had a couple of pool tables, great chill out are upstairs, open bar. Staff were very friendly. The 3pm checkout was great on the final day. Perfect...

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Helpful?
Thank richy h
Management response:

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Chloe

Truro, United Kingdom
Reviewed 1 week ago

A very Quirky and Pleasant hotel with friendly and helpful staff, very clean and parking on site. The hotel is brilliant, close to the city and easy access. The Car Parking is £16 for a day so it's a bit steep but it's safe, enclosed parking which is reassuring. The food is ok but for the price it could have...

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Helpful?
Thank Christopher F
Management response:

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Chloe

Derby
Reviewed 1 week ago

Lovely hotel, and excellent staff. The hotel is in a great location, whether you are travelling by train or car, there is an ncp car park less than a 2 minute walk from the hotel and is £5.50 for 24 hours, which is excellent for city centre. I would definitely recommend this hotel and would stay again.

Review collected in partnership with this hotel
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Helpful?
Thank 490nikki
Management response:

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Chloe

London, United Kingdom
Reviewed 1 week ago

We're so glad that we stumbled across Penta Hotels in Birmingham. It's now the place we'll always stay when we're in town. It's walking distance from the Grand Central train station and the Bullring shopping centre. The decor is great, with pool tables, pin-ball machine and a cosy seating area with big sofas and a fireplace. Although the immediate vicinity...

Review collected in partnership with this hotel
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Helpful?
Thank Kira W
Management response:

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Chloe

Reviewed 2 weeks ago via mobile

Stayed here for a night following a shopping trip in Birmingham. Nice atmosphere, clean and comfortable. The bar also acts as the hotel reception so feels relaxed and easygoing. The bar and rooms are a bit quirky and fun. You can see the bull ring from the hotel. Easy access to the hippodrome or the alex and very close to...

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Helpful?
Thank DrWhosMum
Management response:

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards...

Guernsey
Reviewed 2 weeks ago

Very helpful staff, rooms are clean, beds very comfortable. Loved the breakfast area and seating area's, lots of choice of food , breads, fruit, yogurts and cooked breakfast as well, also help yourself to it, such good value for money.

Review collected in partnership with this hotel
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Helpful?
Thank annapW7933DO
Management response:

Dear Traveller, Thanks for the kind words here on TripAdvisor. pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Chloe

Burton-on-trent
Reviewed 2 weeks ago

Great location. Liked the car park or if full there is an ncp round the corner. Great bar area and welcoming staff. Room was clean and tidy. View was not best but not complaining- excellent value. Would stay again an recommended to friends. Cocktails in BAR when finished night out. Slept well. Nice touches in rooms an like the Birmingham...

Review collected in partnership with this hotel
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Helpful?
Thank 731stuartw
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

Grove, Wantage
Reviewed 2 weeks ago

Great hotel. Slept extremely well. Location brilliant. Useful to have shops next to as well. Decor lovely. Couple of problems with noise at night but nothing major. Need black pudding for breakfast though!

Review collected in partnership with this hotel
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Helpful?
Thank Liam D
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $115 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Hotel Style:
#7 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Birmingham staff and other travellers.
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Questions? Get answers from pentahotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't hesitate. Really nice hotel. - Not said that on many other reviews!!”
iant853, 22 Apr 2017 | Read review
“doesnt matter what you choose, they give you what they've got at the time of checkin”
O4951OFmichaele, 13 Mar 2017 | Read review
“All rooms are the same spec!”
SarahT784, 6 Mar 2017 | Read review
“Immediate views aren't amazing so I'd ask for a room as high up as possible to see the city.”
junglemusic, 2 Mar 2017 | Read review
“we were on floor 5 and it was loud :(”
, 18 Dec 2016 | Read review
5 of 5