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pentahotel Birmingham

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2,251 Reviews from our TripAdvisor Community

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Showing 2,200: English reviews
Bristol
Reviewed 20 November 2016

Lovely hotel conveniently located. Arrived early and all 6 rooms were available. Rooms were spotless and beautifully furnished. Lovely toiletries in the bathroom, nice touch. Tea and coffee facilities in each room.

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Thank BristolLisa69
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Penclawdd
Reviewed 18 November 2016

wonderful staff ,nice clean rooms location for city or 02 ideal ,, shame no hotel carpark .. but ncp multistory around corner for only five pounds for twenty four hours and very safe.. deff stay again

Review collected in partnership with this hotel
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Thank K2528XFgaryd
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina

Birmingham, United Kingdom
Reviewed 17 November 2016 via mobile

Stayed with some friends on a Saturday night. Check in was friendly and efficient. Decent bar area and restaurant area. Hotel felt cramped to me as there is no real reception area. Our room was tiny as was the bathroom which leaked water everywhere. I live in Birmingham and didn't check when we booked where the hotel was. The area...

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2Thank Perrisfamily
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel and I would like to apologise for the issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hotel and I will highlight your comments with our staff to ensure we improve our service. Please...

Muenchen
Reviewed 16 November 2016

Hotel is very trendy, but not really cosy. My room was not really nice, there was paint coming from the wall, also the bathroom was quite disappointing. The water tap was quite loose and so short, you could hardly get water onto the hands without flooding the surrounding and not without pressing the fingers onto the sink, what is not...

Review collected in partnership with this hotel
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Helpful?
Thank simonherrh
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for feedback following your stay with us at pentahotel Birmingham. I am really sorry that you didn’t enjoy your stay with us and would love to have the opportunity to make things better for you. If you could contact me directly at operations.birmingham@pentahotels.com I would hope that I can restore your faith in us here...

Reviewed 16 November 2016 via mobile

Stopped with work recently and was very impressed. Even though it's not as expensive as other hotels in brum it was still great and worth a visit. The breakfast was good and the staff and the bar where very nice. The beds and pillows where very comfy and the rooms are up to date. Well worth a visit

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Helpful?
Thank Alistair147
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!...

Edinburgh, United Kingdom
Reviewed 15 November 2016

Nice , decent, clean hotel in Birmingham city centre Good location, 15 minutes walk from the train station and ten minutes from China town (easily walkable) It has a nice bar and the massive positive about this hotel is the employees have a great attitude and are very friendly We ate in the restaurant upstairs and it was great

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Helpful?
Thank Peter J
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon!...

Bath
Reviewed 14 November 2016

Really nice hotel, with great contemporary decor and very convenient for the O2 Academy. The sights of Central Birmingham is a few minutes walk away. Friendly and helpful staff and good food. Hotel Parking is expensive, so put your car to bed in the Car Park adjacent to the O2 Academy.

Review collected in partnership with this hotel
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Helpful?
Thank Justin H
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards...

Reviewed 14 November 2016

This was our 2nd trip to this hotel and certain aspects had been looked over/forgotten ie in a multip occupancy room it is only right to leave additional pillows (certainly to replace blood stained ones already in situ) additional cups & toilet rolls prevents multiple phone calls to reception. Checking all appliances work I would have thought was standard practice!?...

Review collected in partnership with this hotel
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Thank Christina R
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experience at the pentahotel Birmingham. I am sorry to read that you only had a good experience and not a fantastic experience. I have taken on board your comments and will certainly discuss this with all of my team. I hope on your next visit we...

Windsor, United Kingdom
Reviewed 13 November 2016 via mobile

Booked this last minute after an Airbnb fell through. Was half price when booked last minute on Booking.com, apparently normal for weekend stays here. Staff let us check in early, and were accommodating around the clock (literally over 24 hours). They were really outstanding, and made a massive difference. Hotel is stacked has its own self contained entertainment (pool tables,...

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Thank Jag B
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina

Ipswich, United Kingdom
Reviewed 12 November 2016

I really enjoyed my stay here. Checkin was painless once I found it at the end of the bar. My room was great although the air con was noisey so I left that switched off. It was good to have free Wifi but even better to have free movies which is not something I've experienced anywhere else. I wanted to...

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Helpful?
Thank Caverkat
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Better because it's Birmingham! We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! The recently renovated 4-star hotel features two conference rooms, a fitness centre and an on-site restaurant open for breakfast, lunch and dinner. Guests enjoy free Wifi in the entire hotel. High-speed internet is available at a surcharge. In your comfortable room you will find a large flat screen TV with free movies and have your private bathroom with rainfall shower. ... more   less 

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $112 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda and Priceline so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Hotel Style:
#7 Business Hotel in Birmingham
#7 Luxury Hotel in Birmingham
#9 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Birmingham staff and other travellers.
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Questions? Get answers from pentahotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“doesnt matter what you choose, they give you what they've got at the time of checkin”
 of 5 bubbles O4951OFmichaele, 13 Mar 2017 | Read review
“All rooms are the same spec!”
 of 5 bubbles SarahT784, 6 Mar 2017 | Read review
“Immediate views aren't amazing so I'd ask for a room as high up as possible to see the city.”
 of 5 bubbles junglemusic, 2 Mar 2017 | Read review
“we were on floor 5 and it was loud :(”
 of 5 bubbles , 18 Dec 2016 | Read review
“Avoid the side of the hotel where the car wash is located.”
 of 5 bubbles royt378, 18 Dec 2016 | Read review
5 of 5