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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,895 Reviews from our TripAdvisor Community

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Showing 1,851: English reviews
Birmingham, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW via mobile

We stay at this hotel quite frequently when attending concerts in Birmingham and usually things are ok I have to say that we may be looking at other hotels for future stays. This hotel rooms are in desperate need of a major refurbishment Photos are of the bed base in a Club Room and the damp on the wall in... More 

Helpful?
Thank Karen B
Southampton, United Kingdom
Level Contributor
115 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed yesterday NEW via mobile

Another great visit to this lovely hotel. Situated near The Mailbox and Grand Central station. Nice big rooms, very clean, a huge bed and all the amenities including fluffy bathrobes. They also provide complimentary bottled water, tea, coffee, biscuits and mints. The staff are very friendly and helpful. Very good buffet breakfast together with some a la carte choices such... More 

Helpful?
Thank 87wendywoo
Yateley, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

Hotel is centrally located and great for Christmas Market. Rooms clean, large and well furnished. Bathroom a good size and toiletries provided, shower temperature control not good and kept varying whilst showering!! Had drinks in bar, considering Town Centre Hotel prices would have expected some complimentary nibbles to be provided. Breakfast the next day was excellent, service throughout stay was... More 

Helpful?
Thank Chris B
Fleet, Hants
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 days ago NEW

Stayed here for a night last Saturday whilst visiting the Christmas Market. We checked in at about 3.30 to be told one of the two rooms we had booked wasn't ready (the hotel had been full the night before and people were late checking out, I was told). Although this wasn't the perfect start, it was dealt with admirably. The... More 

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Thank Hampshiremum_9
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed for 2 night weekend break. Hotel is in great location only a short distance from shops and pubs. Staff were ok not over friendly but did their job. Room was dark (dark blue painted walls) room was spacious and beds were extremely comfortable. We had some noise from the air conditioner in our room so turned it off and... More 

Helpful?
Thank Linda O
Greater London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

5 star rooms and service. Friendly and helpful reception staff. Room service quick but fish and chips was disgusting! It's a shame it's really hard to get fish and chips wrong but the fish tasted like grease and batter.

Helpful?
Thank Bajanqueen1967
Silver Spring, Maryland
Level Contributor
596 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 3 days ago NEW

I stayed here for 3 nights back in 2010. Had stayed in a Club Room on the Club Level. I was really impressed with my room in particular, with all the features. The tone of the room was darkish, which I really appreciated as it helped me get good sleep. The King Size Bed was really comfortable. For a Club... More 

Helpful?
Thank Steve Y
Crewkerne, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW via mobile

Crown Plaza was a great base for a weekend break - 4 couples! We booked club rooms - and were really impressed with the club lounge. Parking was below the hotel and reasonable value for the city centre. The staff were excellent. We went out both nights for evening meals, and the location of the hotel was perfect for this,... More 

Helpful?
Thank MauriceIH
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
Reviewed 5 days ago NEW via mobile

Stayed here with 5 friends for an event at the nec for 2 nights. Check in was easy, all staff very helpful and friendly. Rooms were excellent, loved having 2 double beds in room as opposed to 1 bed and a sofa bed. Also had 2 chairs in room when you usually only get 1. The beds were very comfy... More 

Helpful?
Thank njphillips69
Nottinghamshire, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed here, pulled up construction all around & despite being surrounded by car parks, they are all closed. Was told to park in the Mailbox, this cost me £20 for the night & a 45 minute detour as the roads where rammed & diversions all in place. Once checked in , took the lift to the 11th floor, after a... More 

Helpful?
Thank Richard H
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Richard H, Thank you for taking the time to write a review about your recent stay in our hotel. I was extremely disappointed to read that you were not satisfied with our hotel. Please receive my most sincere apologies for the construction sites around the hotel and any inconvenience this may have caused to you. Please note that development... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $129 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Birmingham City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Birmingham City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have great views of the city.”
 of 5 bubbles Hampshiremum_9, 30 Nov 2016 | Read review
“Definitely book a club room! You won't regret the luxury!”
 of 5 bubbles 983stevey, 30 Nov 2016 | Read review
“I was on 2 nd floor, lots of building work around the outside of hotel. No noise from outside”
 of 5 bubbles harvey3705, 25 Nov 2016 | Read review
“The club rooms are higher up and are worth the money”
 of 5 bubbles PrestburySK, 21 Nov 2016 | Read review
“Club room for use of the lounge”
 of 5 bubbles plantsman_10, 20 Nov 2016 | Read review
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