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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,849 Reviews from our TripAdvisor Community

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Showing 1,803: English reviews
Reviewed 3 days ago NEWvia mobile

Had a lovely weekend in one of the club rooms. The room was very spacious, bed very comfortable, and the bathroom excellent. I liked the access to the club room and how we could have canapés, beers, wine and coffee. The service was excellent, the staff really do bend over backwards for your every needs. I really liked my stay...

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Thank Navin L
Willenhall, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here last week as seeing a gig at the Barclay card arena room lovely n big n comfortable, club level rooms are lovely wi-fi didn't work on my phone so becarful n also the television wasn't the best could do with an upgrade instructions on lights would help as well staff pleasant room nice and clean will be back...

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Thank natalie w
laois
Reviewed 3 days ago NEW

I spent three nights here back in October, the location was what first impressed me very close to most sights and also New Street train station. The atmosphere was welcoming and staff helpful in assisting with enquiries and requests. Comfortable surroundings and no disturbances to talk of, rooms were clean and maintained to proper standards. Only thing I was disappointed...

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Thank LaoisMungy
Dover, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had a good 2 night stay at the Crowne Plaza. We paid to upgrade to club level. Room was good, but the heating controls were a little temperamental and the room felt very cold. Liked the option of the different pillows. I took advantage of this and changed my pillows to option 2. A much better sleep! The bath...

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Thank Princess1510
Basildon, England, United Kingdom
Reviewed 6 days ago NEW

Our room had a lovely view over the city which was nice. Was visiting for my brothers birthday and upon check in there was a complimentary basket of fruit and wine which was a lovely surprise as this wasn't asked for. Rooms were spacious and clean, only thing was small dust balls on the ceiling. The car park was closed...

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Thank Alice T
Reviewed 1 week ago via mobile

That's it a great Hotel: Lovely rooms decent food both breakfast and evening meal and really nice decor and layout. Exactly what I needed for a 4 day business trip and it's right in Birmingham centre so perfect. Only issue an awful Gym. They have the space but clearly won't invest. If your not bothered about going to the Gym...

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1Thank SteveWilliams124
Reviewed 2 weeks ago via mobile

Myself and three friends travelled to Birmingham as something different to do on Boxing Day (we are from County Durham so was quite a way away for us). Upon arrival the staff were wonderful, their car park was closed...so they helped us find another and all four of us were checked in together for our stay in one room for...

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1Thank Natalie Y
Daksha_Mistry, Front Office Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Natalie Y, Thank you for taking the time to review your stay with us. I was disappointed to read that you found our customer service to not be reflective of our usual high standards. We are aware of the situation that you experienced and as explained to you at the time - the reservation that you made was for...

Newport, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for the third time for one night while visiting the xmas market. Will not stay anywhere else in bham as location is great and rooms perfect. Rooms are modern, clean and have all the extras (tea,coffee, iron, water etc.) 5 min walk to Broad street/ Brindley place where theres lots of bars and restaurants. 5 min to new...

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Thank JodieWales
Reviewed 2 weeks ago

What a great Hotel, its located within a few minutes walking distance from New Street Train Station. An 11 storey building with the top floor specifically catered for its Club Executive Guests with its own Club Lounge which has all complimentary Beers, Wine's & Hot and Cold beverages, in addition between 5.00 - 7 pm each evening a selection of...

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Thank MrGee1234
Shrewsbury, United Kingdom
Reviewed 2 weeks ago

Beautiful spacious standard double room. Great bath and good supply of hot water/pressure. Beds so comfortable and great storage in rooms, perfect for getting ready for a big night out. Room service was quick to bring champagne to our room within 10 mins of ordering. The work party meal there was brilliant with a fantastic bar, dance floor and DJ,...

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Thank ClaireT423
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear ClaireT423, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Birmingham City Centre. I was delighted to read that you enjoyed the beautiful, spacious bedroom with the great bath and comfortable beds. Thank you for mentioning that Room Service was quick to bring champagne to your room within 10 minutes...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $134 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Birmingham City Centre staff and other travellers.
16 questions
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Questions? Get answers from Crowne Plaza Birmingham City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for a Club Room, expensive but worth it”
 of 5 bubbles MrGee1234, 5 Jan 2017 | Read review
“if you can upgrade to club, complimentary drinks and canápes”
 of 5 bubbles kealyv, 3 Jan 2017 | Read review
“Don't choose family floor”
 of 5 bubbles jumpingjules, 30 Dec 2016 | Read review
“high floor”
 of 5 bubbles ABritEnglandUK, 29 Dec 2016 | Read review
“Higher floors are better but can have a longish wait for lifts at breakfast time”
 of 5 bubbles HVD_12, 21 Dec 2016 | Read review
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