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I arrived to the hotel approximately 11pm to be swiftly checked in by Joseph who had trouble finding my booking. The night manager Waseem came to the rescue, helped with checking in swiftly and helped with directions with parking. He took our bags to the...More
We had a weekend with some friends and decided to book the Club Room with access to the Club Lounge. £106 for the Saturday night and included in that was unlimited free alcoholic drinks, soft drinks teas and coffees and "nibbles" from 5.30 to 7.30,...More
1 Thank AndrewCambridgeUK
Response from Samantha P, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 2 weeks ago
Good Afternoon Mr AndrewCambridgeUK,
Thank you for taking the time to write such a lovely review of our hotel we really appreciate it.
It is excellent to hear that you enjoyed the Club Room, Lounge facilities & the continental breakfast and had a relaxing experience...More
Have stayed a few times. Staff always friendly. Wi fi is quick. There is a new room service menu since the last time I stayed which is really good. As vegetarian sometimes in places options can be limited but there was a few different options...More
Typical city centre hotel, the sort of glitzy place I'd usually avoid like the plague. Once you've negotiated the hell hole that is England's second city and parked your car a few hundred yards away, you can try to check in, that's if the receptionist...More
This hotel is one of my favourite very beautiful clean and comfortable rooms, staff is very friendly location is good everything is just at a walking distance, grand central station, shopping, food etc. Hotel lobby is good, breakfast is nice. What else you need when...More
Thank Aamrah U
Response from Samantha P, Public Relations Manager at Crowne Plaza Birmingham City CentreResponded 4 days ago
Good Afternoon Aamrah U,
Thank you so much for your review and kind words following your recent stay with us at Crowne Plaza Birmingham. I am delighted that you had a great stay and the location was convenient for you. The team will be really...More