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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,940 Reviews from our TripAdvisor Community

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Showing 1,890: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

The best hotel I have been to to date, the staff were really friendly and welcoming, the receptionists Shaun and Daks, was really informative of all the hotel facilities and made us feel at home. Both concierge's; Courtney and Dave were very helpful by assisting us with Birmingham locations advising us on places best suiting our needs, furthermore hotel was...

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Thank A TripAdvisor Member
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Need an ok hotel at ok price near the ICC for a conference. This hotel is in the middle of a building site so is difficult to find and it was annoying to be woken up early with the noise outside as the windows are old and not well sealed. The room was fine and the bed comfy but things...

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Thank DlrowTraveler
london
Reviewed 3 days ago NEW

Quite pricey Nice room, with good space and good comfortable bed Had a bit of an issue with over charging of £166 - not only to me, other in our party had same problem. Staff said would rectify, within 20 days!!! Thankfully got my overcharged money back Won't be rushing back Bar very expensive and no atmosphere

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Thank ian t
Stockport, United Kingdom
Reviewed 5 days ago NEW

Staff very friendly and helpful x however could do with a good clean /refurb x maybe local building works increasing dust levels x our room was lovely but bath taps had rust stains x bottom of bath grubby and scratched x corridors dark and drab x quite dusty looking x Water in bathroom went from cool to molten lava In...

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Thank Gill R
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Gill R, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. We appreciate your constructive feedback. I was glad to read that your overall stay was comfortable but however, disappointed to read that you faced cleanliness and maintenance issues. This is not reflective of our usual high standards...

Reviewed 1 week ago via mobile

Stayed here for one night recently. Checkin was straightforward and the staff member was pleasant. Large comfortable beds, a good size room and clean bathroom. The breakfast in the morning was excellent. A good nights sleep in a quiet room. The location of the hotel is great, just a short walk from the centre and the train station however, there...

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Thank Ultimatelj
Reviewed 1 week ago via mobile

Booked two nights, turned up on Friday evening to be told that the parking adjacent was full so I had to park elsewhere - the phone in the room didn't work and neither did the fridge - ordered a meal to the room only for part of it to be significantly over cooked - I mean to the point it...

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Thank Darren M
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Darren M, Thank you for your feedback regarding your stay at the Crowne Plaza Birmingham City Centre. I was extremely disappointed to read that you did not enjoy your overall stay at our hotel and faced some issues with regards to food and drinks during your stay. This is not reflective of our usual standards of service and I...

Reviewed 1 week ago via mobile

The beds are really comfy, delicious breakfast lots to choose from. It will fill you up. As well great location. The rooms look great. There is a lovely bar. This is great for any ages. If you're looking for a hotel I would consider coming here. From Mari age 10

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Thank Harvey-Lee C
West Midlands
Reviewed 1 week ago

Stayed for one night Friday 14th club room, always book with crown plaza with the club lounge. Modern nice Room nice, amazing powerful shower, staff all pleasent, club lounge is always worth having staff serving the drinks prior to dinner will definitely be staying here again. Wifi in the hotel was excellent full signal the whole time.

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Thank Paulmark75
England
Reviewed 1 week ago

Stayed here for 1 night for a weekend in Birmingham. We had a family room with two double beds and a cot, more than enough space still to not feel cramped. Ideal for us and the bedroom was fairly modern. Yes there is a lot of construction works as the other reviews suggest but this isn't a problem and didn't...

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Thank Natalie5174
Falmouth, United Kingdom
Reviewed 1 week ago via mobile

A well maintained, clean hotel with attentive and friendly staff who always seem happy to help. The twin double room was a bit on the cramped side with three of us in however for just one night it was perfectly adequate. I can't understand though why there is a need to charge £22 per head for breakfast? We sought out...

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Thank JacobBone
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear JacobBone, Thank you for your feedback regarding your stay at the Crowne Plaza Birmingham City Centre. I was disappointed to read that you did not enjoy your overall stay at our hotel and faced some issues during your stay. This is not reflective of our usual high standards of service and accommodation and I sincerely apologise for any inconvenience...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $116 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#15 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Birmingham City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Birmingham City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a good look elsewhere - there is plenty of other nice hotels”
iant853, 22 Apr 2017 | Read review
“The higher floors are less likely to have building work disruptions”
lenpan, 11 Apr 2017 | Read review
“Take the club room. Worth the extra.”
M00sej00se, 7 Apr 2017 | Read review
“interconnecting rooms available for familys/friends trip”
JaneM389, 20 Mar 2017 | Read review
“Go for the higher floors”
SooDenim, 20 Mar 2017 | Read review
5 of 5