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Novotel Birmingham Airport

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Novotel Birmingham Airport
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2,085 Reviews from our TripAdvisor Community

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Showing 1,953: English reviews
Newport, United Kingdom
Reviewed 12 July 2015

We stayed here on June 27 prior to an early morning flight the following day. We were greeted by a very friendly receptionist. Our room was fine and very quiet. Our only criticism of the room would have to be the toilet, which was separate from the bathroom. I can understand the logic of this but it was so small...

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Helpful?
Thank robbo68_13
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Kidderminster, United Kingdom
Reviewed 12 July 2015 via mobile

Stayed here for the 3rd time last 2 times I had a couple bad experiences but this time was better, staff where very good and it is a nice hotel and with a really good location, the mattress still need to be improved and the decor updated but you can live with this for a night, my advise ask for...

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Helpful?
Thank griffiths123
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Worcester, United Kingdom
Reviewed 12 July 2015

Used this Hotel on several occasions as an overnight stay prior to early morning flights. It's in an excellent location across the road from the Departure Terminal and a 5 minute walk from Carpark 1. Everything you could want from a room. Always spotlessly clean, service is consistently good and evening meals good and well priced. Fast check in and...

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Helpful?
Thank elaine p
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

andover
Reviewed 11 July 2015 via mobile

So convenient - train straight into rail station and over on the monorail. Then extremely close for the NEC - just connects to it, no need to go outside! friendly staff. Good food in restaurant. Will be returning ! Thanks for a great hassle free stay!

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Helpful?
Thank starlight82
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Reviewed 11 July 2015

The room was lovely but the fact of crumbs left on the carpet under the sofa bed which we didn't need and found when we put away... And the pubic hair on the side of the bath and also several in the bed Reception acted quickly but the member of staff had already worked over her hours and was pushed...

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Helpful?
Thank mookiejazz
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your review. It is much appreciated, Please accept my sincere apologies for the issues you had experienced with the condition of your room. I will personally investigate your comments with my team. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

north of england
Reviewed 9 July 2015

Booked an executive room as going to NEC. Was worried there would be noise from airport but soundproofing brilliant and didnt hear a thing. Room very spacious and quiet. Easy to get to NEC using free monorail. Would stay again!

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Helpful?
Thank cara06
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Summerville, South Carolina
Reviewed 9 July 2015

We had an early morning flight and feel comfortable staying at hotels in an airport. It was clean, quiet and comfortable. Our waitstaff in the bar area was not understanding what we wanted We asked for lemonade and received ginger ale, it took an hour to receive our simple lunch. Dinner was better but not many choices. Wake up call...

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Helpful?
Thank Harriet R
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated, Please accept my sincere apologies for the issues you had experienced in the bar and with your wake up call being late. I will personally look into your comments with my team. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Birmingham, United Kingdom
Reviewed 8 July 2015

We booked into the Novotel as we were attending a concert at the Genting arena. There is a free monorail from the airport to the NEC area / Birmingham International Station. We took an offpeak train to Birmingham New Street for under £5 return then walked down to the concert and took the monorail back to the airport when it...

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Helpful?
Thank R1980ALsimons
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Wakefield, United Kingdom
Reviewed 7 July 2015 via mobile

Stayed in this hotel before an early flight the next day. We was greeted by a lovely friendly young man who was fast and efficient at check in,our room was clean and bright. The toilet was a separate room to the bathroom which was very small and you had to kind of go in sidewards to be able to close...

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Helpful?
Thank Iloveshoes12
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Corsham, United Kingdom
Reviewed 6 July 2015

We stayed for a Saturday night as going to late night concert at NEC. Staff were great, every single one smiled and went out of their way to be helpful. Good breakfast selection, super quick service. They a So has TVs at single tables so those travelling alone could be entertained as they ate. We also had an evening meal,...

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Helpful?
Thank Janet R
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 

Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $121 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel
Hotel Style:
#3 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Birmingham Airport staff and other travellers.
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Questions? Get answers from Novotel Birmingham Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its always quite for me no matter what room I have had.”
 of 5 bubbles 755miriamp, 30 Nov 2016 | Read review
“Airport side”
 of 5 bubbles mikepB9910KD, 27 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 109alanh, 23 Nov 2016 | Read review
“Avoid 1st floor over reception - noisy!”
 of 5 bubbles mikefA3925BM, 15 Nov 2016 | Read review
“They are all the same”
 of 5 bubbles MarkL819, 1 Nov 2016 | Read review
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