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Britannia Hotel Birmingham

2,786 reviews
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Traveller (936)
Room & Suite (353)
Dining (18)
Overview
  • Excellent3%
  • Very good10%
  • Average19%
  • Poor18%
  • Terrible50%
1 week ago
“Basic .”
1 week ago
“Disappointing”
Public Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Free Parking
3.0 Star Hotel
All hotel details
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Reviews (2,786)Write a Review
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901 - 905 of 2,698 reviews
Reviewed 13 January 2016 via mobile

stayed here and was very poor staff where not very nice manager had terribble attitude and very argumentative on the phone very poor state of rooms stank and very unclean stained carpets bedding stained no protection on pillows or mattress and very very poor bathroom...More

3  Thank mark l
Response from Birmbritannia, General Manager at Britannia Hotel BirminghamResponded 26 January 2016

Dear Guest I am sorry to read that the hotel did not meet with your expectations All comments, both good and bad are discussed with the relevant departmental managers as it is only through receiving feedback from guests that we are able to monitor the...More

Reviewed 13 January 2016

If you think the prices are a bit low-there is definitely a reason. The room I had was pretty decent-nice TV with nice channel selection, tea and coffee. My problems are: *No Wifi in the rooms. This meant the lobby filled up every night with...More

Thank James L
Response from Birmbritannia, General Manager at Britannia Hotel BirminghamResponded 14 January 2016

Dear Guest, Please accept my apologies that certain aspects of the hotel failed to meet with your expectations. I will discuss your comments with the relevant department managers and I can assure you that improvements will be made where necessary. Regards

Reviewed 10 January 2016 via mobile

Non smoking room stank, bed was old and uncomfortable, toilet covered in urine stains and room service never turned up despite more than one call. Our room, coridors and lifts in desperate need of a refurb. Places like this can get away with running so...More

4  Thank Catherine M
Response from Birmbritannia, General Manager at Britannia Hotel BirminghamResponded 14 January 2016

Dear Guest I am sorry to read that the hotel did not meet with your expectations. All comments, both good and bad are discussed with the relevant departmental managers as it is only through receiving feedback from guests that we are able to monitor the...More

Reviewed 9 January 2016

I recently stayed at The Britannia Hotel. The hotel is in an excellent location, and very close to all amenities. I booked a single room, which had adequate space for my needs. The bathroom was very nice (any bathroom with a large bath is a...More

1  Thank Matt M
Response from Birmbritannia, General Manager at Britannia Hotel BirminghamResponded 14 January 2016

Dear Guest, Please accept my apologies that certain aspects of the hotel failed to meet with your expectations, however thank you for your kind comments. Regards

Reviewed 8 January 2016 via mobile

We needed a place to just lay our heads for an early train in the morning, and this hotel was cheaper than a taxi from our home so thought hey why not. You cannot fault the location, a minute away from New Street Station and...More

Thank megglemoose
Response from Birmbritannia, Front Office Manager at Britannia Hotel BirminghamResponded 7 December 2017

Dear Guest Thank you so much for taking the time to write your review. I am so pleased that you took the opportunity to sample the perfect location, and exceptional value for money we at Britannia Hotel Birmingham offer, and are not put off by...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Hotel Amenities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$38 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$38 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (936)
Room & Suite (353)
Dining (18)
Questions & Answers
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Lambert B
22 January 2018|
AnswerShow all 5 answers
Response from John N | Reviewed this property |
Yes smoking rooms are on the 6th floor only ask at reception during stay
0
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yvonnenuneaton
3 November 2017|
AnswerShow all 3 answers
Response from IanGBradford | Reviewed this property |
5 if you know exactly which way... 10 min tops! (Ak for a validation from the hotel - worked fine)
1
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Room Tips
"the only good thing was its location and if you don't mind run down to get cheap ok"
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"Ask for a room that no one has died in."
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"One with a window"
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"Don't stay at this hotel"
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