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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,517 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
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Reviewed yesterday NEWvia mobile

I chose to come back to this Ibis for the conference I was attending as I remembered it as being the most comfortable room I'd encountered 4 years earlier. I wasn't disappointed - this hotel focusses on what is important. The beds and pillows could not be more comfortable and the breakfast was superlative.

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Helpful?
Thank AndMEAnd
Redditch
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016

We are delighted with out one night stay at this Ibis hotel. It is right in the centre of China town in Birmingham, almost next door to the Hippodrome Theatre with numerous restaurants just a few yards away. Ladywell walk is a one way street with not much traffic so the hotel is quiet. There was very little noise in...

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1Thank SirTom755
About Hotel's Favourite Review
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Tom, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis Birmingham Centre New Street very soon. Kind regards, Shamil Sayani Guest Services Manager

Reviewed 2 days ago NEWvia mobile

I spent 2 nights here recently, first of all do not come here if you have a reasonably sized car, as the car park is very small, and the entrance is very very tight, I have an insignia and it was very difficult for me to get in. Once inside it was very clean and tidy, modern looking and welcoming,...

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Thank Matt F
shropshire
Reviewed 3 days ago NEWvia mobile

Slightly over priced for what you get but room was spotless beds were comfortable hotel was nice and the bar is 24 hour didn't try any of the food a bottled cider was around £5 each location of this hotel for the o2 was good

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Thank leddy1984
Reviewed 4 days ago NEW

I have stayed in a few IBIS hotels and always found them excellent, this was another pleasant stay. I was surprised that there was no reception desk but there were lots of staff around and we were checked in by them using what I think was their phone.All went very smoothly and the room was up to their usual standard...

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Thank James D
Shobdon, United Kingdom
Reviewed 1 week ago via mobile

Paid £92.00 for a double room for myself & my 25yr old daughter, birthday theatre treat. The room was very confined, but clean. Only 1 bath towel each, no hand towels at all. We arrived back from theatre at 11.15pm, the room was very stuffy & hot so we opened window, but noise was horrendous from the street. Lots of...

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Helpful?
Thank aprilcp
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Apologies that on this occasion you were disappointed with your stay at ibis Birmingham New Street Station. I will look into this matter, but in the meantime, feel free to contact me on 0121 622 6010 or email me at h1459-dm@accor.com to discuss this further. Kind regards, Shamil Sayani Assistant General Manager

Bridgend, United Kingdom
Reviewed 1 week ago via mobile

I have stayed at this hotel many times now. Before in the past it would be for work... but now it's for leisure. I love staying here as it is close to everything. .. apart from clubs at broad Street. It's a really reasonable price for what you get ! I stayed for 2 nights 13th and 14th April 2017....

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Thank sdang88
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, So glad you had an enjoyable time at ibis Birmingham New Street Station. We very much appreciate the feedback and we hope to see you again soon. Kind regards, Shamil Sayani Assistant General Manager

Bedfordshire, England
Reviewed 1 week ago

You book a basic hotel and you get exactly that a basic hotel. A small bedroom, with not the most comfortable bed,a small shower room, a clean enough room, but a shame about the corridors. Breakfast was good. Not the best in the Central Birmingham budget hotel class, so given the choice available, I would in future chose to stay...

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Helpful?
Thank DarrenHenman
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Darren, Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to ibis Birmingham New Street Station some time in the future. Do feel free to call me on 0121 622 6010 or email me on h1459-dm@accor.com to discuss further. Kind regards, Shamil Sayani Assistant General Manager

Spalding, United Kingdom
Reviewed 2 weeks ago

Excellent budget hotel. Warm welcome from very nice efficient staff.lovely clean room with good bed. Everything we needed in our clean room with en suite bathroom and flat screen tv.We had a meal in the restaurant which was both hot ,tasty and well presented. Breakfast was delicious with both cold buffet and a cooked breakfast . Cooked well with good...

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Helpful?
Thank ChristineCundall
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Christine, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis Birmingham New Street Station again very soon. Kind regards, Shamil Sayani Assistant General Manager

Wigan, United Kingdom
Reviewed 2 weeks ago

It will be very nice once refurbished completely. I had booked a large room as I was attending a trade show then would have meetings in the city / would work from hotel, so also booked a late check out. The room I was given was at the end of a corridor where I would have to by-pass workmen/worksheets etc....

Review collected in partnership with Accorhotels.com
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Thank boltonmagpie
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for letting us know your thoughts, and rest assured we will look into this matter. Contact me at any time on 0121 622 6010 or email me at h1459-dm@accor.com if you’d like to discuss things further. With kind regards, Shamil Sayani Assistant General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $79 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Birmingham Centre New Street staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a light sleeper try and get a room away from the front of the building”
Twineyboy, 6 Apr 2017 | Read review
“We had a double room overlooking a carpark - quiet and private.”
May902000, 5 Apr 2017 | Read review
“External noise for odd numbered rooms as they overlook the road.”
TheFeb, 28 Mar 2017 | Read review
“ask for a room not overlooking the night clubs and bars”
S_Forder, 20 Mar 2017 | Read review
“Rooms toward the front of the hotel are probably quieter at night. There are some very nice restaurants at the back.”
stellanewbrook, 15 Mar 2017 | Read review
5 of 5