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Holiday Inn Birmingham City Centre

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Traveller (402)
Room & Suite (240)
Dining (39)
Ratings and reviews
  • Excellent23%
  • Very good42%
  • Average23%
  • Poor7%
  • Terrible5%
Travellers talk about
“new street station”(229 reviews)
“city centre”(176 reviews)
“executive room”(73 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
3 Star Hotel
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham.
Offers from Holiday Inn Birmingham City Centre
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Location and contact
Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Hotel website
10.7 km to Birmingham Intl Airport
318 restaurants are within a 0.5 km radius
0.6 km from Birmingham Museum & Art Gallery
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)
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1,687 results
Traveller rating
403
669
385
134
96
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LanguageEnglish
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403
669
385
134
96
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All reviewsnew street stationcity centreexecutive roomncp car parkbull ringstreet noisehigh floorsaturday nighttrain stationflat screen tvquiet roomearly hoursmin walkstayed here for one nightfull englishcomfy bedgood nights sleep
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1 - 5 of 1,687 reviews
Reviewed yesterday

Although it was very centrally located close to New Street station and the main shopping centre, the building looked old and needed some renovation. One of the reception staff who was Eastern European was non-coperative and rude, while all the others were very nice and...More

Thank averrhoes2015
Hotel's Favourite
Reviewed 2 weeks ago

We stayed at this particular Holiday Inn as we wanted somewhere close to Birningham New Street, which it is, being only a 5mins walk from the station. Use the Hill Street or Southside exit of the station, cross over the street by the lights and...More

Thank Whitehalltraveller
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 2 weeks ago

Dear Guest Thank you for taking the time to review your stay. I am pleased to hear that you enjoyed the Hotels facilities such as our Pillow Menu and in house Starbucks and that you particularly enjoyed our breakfast offering. I appreciate your wonderful comments...More

Reviewed 3 days ago

We checked into here last Saturday. I was delighted with the location & really really pleased with the breakfast as I have stayed in other Holiday Inns where the quality of breakfast was awful. Everything was freshly prepared & there was a LOT of choice....More

Thank stasdaiz
Reviewed 1 week ago via mobile

I booked two nights here last weekend. We noticed right away that the room was unbearably hot as the windows only open slightly, the bathroom heaters were on and the air con was blowing out warm air. When I called down to reception to complain...More

Thank isthom83
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 5 days ago

Dear Guest We appreciate you taking the time to provide us with a review of your recent stay. I am very sorry to hear that you had a problem with the temperature in your room. During this recent heat wave it is hard to keep...More

Reviewed 1 week ago via mobile

Absolutely fantastic hotel could not fault a thing from cleanliness to staff to food everything spot on and so central to everything bullring train station all shops bars as restaraunts will be visiting againMore

Thank 488KarenR
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 1 week ago

Dear Guest Thank you for taking the time to review your stay. I am very pleased to hear that your stay met all your expectations and we look forward to welcoming you back to the hotel in the near future. Kind Regards Laura Guest Relations...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$66 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Birmingham
#23 Business Hotel in Birmingham
#24 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$66 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Birmingham
#23 Business Hotel in Birmingham
#24 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (402)
Room & Suite (240)
Dining (39)
Questions & Answers
Ask a question
Blazejen
14 April 2018|
Answer
Response from Mark W | Reviewed this property |
For sure you can this is a large International hotel chain.
0
Votes
Joan K
18 March 2018|
AnswerShow all 4 answers
Response from christopher k | Reviewed this property |
If you know the right way it’s not far at all . I’ve lived in Birmingham for 38 years. Broad street is a long street.
0
Votes
jennycotton78
3 October 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
It’s literally attached to the hotel 2 mins.
1
Vote
Room Tips
"Try find a quiet room."
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"207 was good but on a main road so windows need to be shut when sleeping"
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"Don't pick the Queensway side"
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"Ask for a room facing away from the main street."
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