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All reviewsnew street stationcity centreexecutive roomncp car parkbull ringstreet noisehigh floorsaturday nighttrain stationflat screen tvquiet roomearly hoursmin walkstayed here for one nightfull englishcomfy bedgood nights sleep
Although it was very centrally located close to New Street station and the main shopping centre, the building looked old and needed some renovation. One of the reception staff who was Eastern European was non-coperative and rude, while all the others were very nice and...More
We stayed at this particular Holiday Inn as we wanted somewhere close to Birningham New Street, which it is, being only a 5mins walk from the station. Use the Hill Street or Southside exit of the station, cross over the street by the lights and...More
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 2 weeks ago
Thank you for taking the time to review your stay. I am pleased to hear that you enjoyed the Hotels facilities such as our Pillow Menu and in house Starbucks and that you particularly enjoyed our breakfast offering. I appreciate your wonderful comments...More
We checked into here last Saturday. I was delighted with the location & really really pleased with the breakfast as I have stayed in other Holiday Inns where the quality of breakfast was awful. Everything was freshly prepared & there was a LOT of choice....More
I booked two nights here last weekend. We noticed right away that the room was unbearably hot as the windows only open slightly, the bathroom heaters were on and the air con was blowing out warm air. When I called down to reception to complain...More
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 5 days ago
We appreciate you taking the time to provide us with a review of your recent stay. I am very sorry to hear that you had a problem with the temperature in your room. During this recent heat wave it is hard to keep...More
Absolutely fantastic hotel could not fault a thing from cleanliness to staff to food everything spot on and so central to everything bullring train station all shops bars as restaraunts will be visiting againMore
Response from Laura J, Guest Relations Manager at Holiday Inn Birmingham City CentreResponded 1 week ago
Thank you for taking the time to review your stay. I am very pleased to hear that your stay met all your expectations and we look forward to welcoming you back to the hotel in the near future.