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Holiday Inn Birmingham City Centre

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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Birmingham City Centre
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Showing 1,270: English reviews
Glasgow, United Kingdom
Level Contributor
320 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 3 weeks ago via mobile

Just sooo nosey, I was on the 1st floor and firstly the pubs came out at 11 or 12:00 o'clock and the drunks were screaming and shouting and swearing, then at 4 the clubs emptied and for hours they waited across the road for taxis and kept me awake, I was next door to the lift and I heard that... More 

Helpful?
Thank jimbo367
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear jimbo367, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am sorry to hear that you experienced noise related issue caused outside the hotel. Being located in the heart of Birmingham City Centre, even though the hotel benefits from double glazed windows, can present some noise related challenges, hence the reason, we have... More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed 3 weeks ago

Had a room on the 8th floor, so always got the lift up to our room, although sometimes the lift took ages to get to our floor although it did say there was maintenance going on with the lift so this shouldnt be a problem in the future. I stayed at this hotel because i was going to 2 concerts... More 

Helpful?
Thank Jade B
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Jade B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

Sleaford, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The recently modernised reception lobby is good for business meetings but not so good for families. The dining arrangements are not as good as perhaps they should be. The rooms are tired and dated but are apparently due for a needed refurbishment. Overall ok but there are alternatives with better prices.

Helpful?
Thank FSMMF
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear FSMMF, We appreciate you taking the time to provide us with a review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again soon. Sincerely, Joanna Marketing Executive More 

Southern Wales, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

I was booked in here by work- I personally wouldn't stay again- as the room I was in was at the front of the hotel and very noisy- the light from the Radisson Blu hotel next door was so bright- even with the curtains closed it still shone through- it may not bother some people but it did me. I... More 

Helpful?
Thank oldgregg1981
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear oldgregg1981, We appreciate you taking the time to provide us with a review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again soon. Sincerely, Joanna Marketing Executive More 

Cornwall, UK
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

Stayed here on business, checked in, room was on 9th floor which looks like it has been forgotten, key card didn't work, so back down to reception to get key card reprogrammed. Room disappointing and certainly not like those shown on web site looking old and tatty air conditioning control held together with tape, wooden boards for curtains and a... More 

Helpful?
Thank 21Alizard
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear 21Alizard, We appreciate you taking the time to provide us with a review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again soon. Sincerely, Joanna Marketing Executive More 

Travellers are raving about these Birmingham hotels

Gurgaon, India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

we were 4 people and stayed here for 2 nights and the hospitality of the hotel was very good. The staff was courteous and well mannered and the food was really awesome and delicious. if we talked about the rooms, the room was also spacious and comfortable.

Helpful?
Thank Rohit S
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Rohit S, Thank you for giving us a perfect rating and for recommending our hotel. I’m sure our entire hotel staff enjoyed catering to your needs As much as you enjoyed your stay with us. We are looking forward to seeing you again soon. Sincerely, Joanna Marketing Executive More 

Manchester, United Kingdom
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago via mobile

I stayed here for one night in July 2016 traveling alone. The hotel appeared to have either recently been built or renovated as it was to a very high standard. The check in process was very straight forward and I found the staff to be pleasant and helpful. The room was very well equipped for a more budget range hotel... More 

Helpful?
Thank neilmw1
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear neilmw1, Thank you for such a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Joanna Marketing Executive More 

London, United Kingdom
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

I had a really good stay here. I visited Birmingham for the weekend to attend an event at the NEC. The hotel is a few minutes walk from Birmingham New Street allowing me to catch the brief train ride to Birmingham International each day. Which made my stay a lot cheaper than using a hotel closer to the venue. I... More 

Helpful?
Thank t0rtuga15
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear t0rtuga15, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff made your stay very pleasant. Looking forward to seeing you again very soon. Sincerely, Joanna Marketing Executive More 

Liverpool, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 weeks ago via mobile

I attended A AGM at this hotel ,the food was amazing and the staff was fantastic , I hope our next meeting will be held here Again ,I for one will be voting to return next year , thanks to staff who looked after us

Helpful?
1 Thank Mariewr
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Mariewr, Thank you for your review. I appreciate your positive comments about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to seeing you again soon. Sincerely, Joanna Marketing Executive More 

birmingham
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 28 October 2016

Stayed for two nights. The lobby/reception/bar areas look really good since their refurb.Its in a good location for shopping Grand Central with John Lewis is only accross the road and easy walking to Bullring and Markets. We enjoyed the Mailbox area with the canalside setting. New Street Station is very close by. Check in was quick and Lauren on reception... More 

Helpful?
Thank jackBirmingham
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear jackBirmingham, Thank you for your review. I appreciate your positive comments about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are looking forward to seeing you again soon. Sincerely, Joanna Marketing Executive More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $106 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Hotels.com, Expedia, Travelocity, Priceline, Agoda, IHG, Booking.com and Odigeo so you can book your Holiday Inn Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham City Centre staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Birmingham City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on floor S.”
 of 5 bubbles rmnettleton, 29 Nov 2016 | Read review
“Higher floor is a bit quieter.”
 of 5 bubbles toots347, 25 Nov 2016 | Read review
“Well we had what was explained was NEW ROOMS well I think until they are all finished others may have less problems.”
 of 5 bubbles G3973SBjamesl, 13 Nov 2016 | Read review
“8th floor have nice rooms”
 of 5 bubbles jadeb15, 6 Nov 2016 | Read review
“Go for a room on a higher floor further away from the noise from the street.”
 of 5 bubbles t0rtuga15, 30 Oct 2016 | Read review
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