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07/05/2017 08/05/2017
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    Hilton Birmingham Metropole Hotel

    National Exhibition Centre, Birmingham B40 1PP, England
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$21
    US$118
    US$97
    US$118
    US$97
    US$118
    US$97
    Traveller (821)
    Room & Suite (292)
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    Overview

    • Excellent24%
    • Very good29%
    • Average23%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “huge hotel” (55 reviews)
    “busy hotel” (75 reviews)
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
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    Offers from Hilton Birmingham Metropole Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 7 December 2015

    The Hotel is nice and very convenient for the NEC and Genting Arena, but the parking was a pain as the hotel parking is also used by guests using the conference facilities, so we had to park at the NEC and pay £12, then move...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Gareth Thank you for sharing your comments following your recent visit to the hotel. I regret that you were unable to use the hotel’s car park facilities. The hotel does have some 700 car parking spaces which are normally adequate to accommodate those guests...More

    Reviewed 7 December 2015

    When i checked in got the room 3049 were it was very loud, when i checked the window the whole mechanical system for closing on the window was broken. I asked for an other room and got the 5039 same thing here window could not...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Gerhard Thank you for your review. It was rather disappointing to read about your experience. Your experience does not truly reflect that standard of service that we aim to offer our guests at Hilton Birmingham Metropole. Please accept my sincere apologies for the inconvenience...More

    Reviewed 6 December 2015 via mobile

    I recently attending a work function here and i was very impressed with the room I was given. Bed was very large and comfortable. Room had a balcony and good air con. Shower was very good. Only downside was bathroom had no door! Hotel was...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Tom Thank you for your review. Great to see you had such a fantastic stay with us and I'm delighted you were impressed with our recently refurbished single occupancy rooms, which were designed with an open plan layout. We hope to see you return...More

    Reviewed 6 December 2015 via mobile

    We stayed at the Hilton because we were going to the nec. Upon arrival we couldn't use the car park as it was full and was redirected to an overflow, where we were charged £12. I had paid to park at the hotel when I...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Lauraloo90 Thank you for your review. I regret that you were unable to use the hotel’s car park facilities. The hotel does have some 700 car parking spaces which are normally adequate to accommodate those guests staying at the hotel and anyone wishing to...More

    Reviewed 6 December 2015 via mobile

    Been here for a business conference and was looking forward to be impressed however, felt like an average hotel. Nothing impressive beside the size. Bedframe was noisy while moving, balcony door was missing some rubber/plastic support and was not shut properly, shower water was always...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Alexandru Thank you for taking the time to provide your feedback. I am pleased to see you enjoyed your breakfast experience but regret you were disappointed with the lunch and dinner arrangements for your conference. your comments regarding the balcony door and shower have...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$115 - US$382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Birmingham
    • #24 Luxury Hotel in Birmingham
    Photos
    Traveller (821)
    Room & Suite (292)
    Dining (39)
    Pool & Beach (9)
    Nearby
    Nearby Hotels
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    .35 km away
     
    Arden Hotel & Leisure Club
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    Nearby Restaurants
    Burgundy Restaurant
    20 reviews
    .71 km away
    Waters Restaurant
    402 reviews
    .30 km away
    Las Iguanas
    359 reviews
    .30 km away
    Robata Bar and Grill
    319 reviews
    .34 km away
    Nearby Attractions
    National Motorcycle Museum
    635 reviews
    .93 km away
    National Conference Centre
    20 reviews
    .90 km away
    The Vox Conference Centre
    12 reviews
    .42 km away
    Genting Arena
    974 reviews
    .44 km away
    Questions & AnswersAsk a question
    Castellau
    Hi has anyone done meet and greet for the airport is it a shuttle bus and do you park your own car ?
    27 April 2017|
    What is your answer?
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    Castellau
    Hi has anyone done meet and greet for the airport is it a shuttle bus and do you park your own car ?
    27 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    Lozilou
    I am booked to stop at the Birmingham Metropole next week and wanted to know what will be available to eat for vegans at the breakfast buffet?
    22 April 2017|
    Answer Show all 2 answers
    Response from Larry B | Reviewed this property |
    A wide variety of hot and cold food at the breakfast buffet. Vegans won't go hungry!
    0
    Votes
    Room Tips
    "Not a lake view - too noisy"
    Read review
    "Corner room"
    Read review
    "Pick a room near to the lifts"
    Read review
    "Avoid this hotel. Staff are rude. Rooms are dated and in need of urgent upgrades"
    Read review