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Macdonald Burlington Hotel

3,078 reviews
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Traveller (492)
Room & Suite (177)
Dining (31)
Overview
  • Excellent40%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“new street station”(313 reviews)
“lovely hotel”(137 reviews)
“train station”(126 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,078)Write a Review
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All reviewsnew street stationlovely hoteltrain stationcity centreexcellent locationcooked breakfastgerman marketexecutive roomreception staffchristmas marketcentral birminghama lovely staylovely roomenjoyable staybusiness tripbreakfast was excellentfull english
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1 - 5 of 3,041 reviews
Reviewed today via mobile

I would like to thank all of the staff, and James Bee of Alveston Manor who organised the stay for us, for an outstanding night at the Burlington. The level of customer service from everybody we encountered was exceptional from check in to check out....More

Thank Laura H
Reviewed 2 days ago via mobile

Started off well with good staff on front desk (Richard I think) But turned out to be a very average stay and not great nights sleep due to lots of noise from outside The hotel is a bit dated and tired but it is also...More

Thank smarbers
Reviewed 3 days ago

My husband and I stayed at the Burlington for a Saturday night. The location couldn't be better being directly opposite the New Street entrance to the railway station. The entrance and reception area was easy to find and quite grand in decor. Check in was...More

Thank Lijoh
Reviewed 6 days ago

Nice central location right in the middle of town, ideal for spending a day shopping at the Bull ring or enjoying Birmingham. We checked in on Friday night and headed to the bar to take full advantage of the £10.00 credit given to us for...More

Thank Andrew S
Reviewed 1 week ago

My husband and I stayed for one night last night as we had tickets to see Tim Vine at the Town hall. We booked one of the newly renovated executive suites as the pictures on different hotel booking sites looked lovely. We were not disappointed....More

2  Thank Alison15
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 6 days ago

Dear Alison15 Thanks for your review. I am glad you enjoyed your stay overall and appreciate your constructive feedback regarding your breakfast experience. I will share your comments with the team as I know they will be motivated by it. I hope we will have...More

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123456609
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$98 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#17 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#17 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (492)
Room & Suite (177)
Dining (31)
Questions & Answers
Ask a question
CAPRICORN1Rhodes
19 January 2018|
AnswerShow all 3 answers
Response from Jeremy F |
I once stayed here a couple of years ago and also encountered a mouse.
1
Vote
CAPRICORN1Rhodes
19 January 2018|
Answer
Response from Chris K | Reviewed this property |
We booked a suite and I don't think it was recently refurbished but modern and very comfortable apart from grubby blinds and window.
0
Votes
Closed_Quarters
18 January 2018|
AnswerShow all 3 answers
Response from Patriciaobrien | Reviewed this property |
Your credit entitles you to spend £10.00 whilst at hotel ,a glass of wine or put towards a bottle,a very nice gesture. Breakfast is delicious and also it's made to order,worth the extra cost. Enjoy !!!
0
Votes
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123456
Room Tips
"Executive rooms are the way forward"
Read review
"Executive rooms or suites. Rennoveted to high standard. Suite 309 is a corner room with lovely views."
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"Choose another hotel away from the City !"
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"Ask for a room not half a mile down the corridor."
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