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I would like to thank all of the staff, and James Bee of Alveston Manor who organised the stay for us, for an outstanding night at the Burlington. The level of customer service from everybody we encountered was exceptional from check in to check out....More
Started off well with good staff on front desk (Richard I think)
But turned out to be a very average stay and not great nights sleep due to lots of noise from outside
The hotel is a bit dated and tired but it is also...More
My husband and I stayed at the Burlington for a Saturday night. The location couldn't be better being directly opposite the New Street entrance to the railway station. The entrance and reception area was easy to find and quite grand in decor. Check in was...More
Nice central location right in the middle of town, ideal for spending a day shopping at the Bull ring or enjoying Birmingham.
We checked in on Friday night and headed to the bar to take full advantage of the £10.00 credit given to us for...More
My husband and I stayed for one night last night as we had tickets to see Tim Vine at the Town hall. We booked one of the newly renovated executive suites as the pictures on different hotel booking sites looked lovely. We were not disappointed....More
2 Thank Alison15
Response from Manager_Burlington, General Manager at Macdonald Burlington HotelResponded 6 days ago
Thanks for your review. I am glad you enjoyed your stay overall and appreciate your constructive feedback regarding your breakfast experience. I will share your comments with the team as I know they will be motivated by it.
I hope we will have...More
Response from Patriciaobrien | Reviewed this property |
Your credit entitles you to spend £10.00 whilst at hotel ,a glass of wine or put towards a bottle,a very nice gesture.
Breakfast is delicious and also it's made to order,worth the extra cost.