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AC Hotel Birmingham

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AC Hotel Birmingham
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203 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Leeds, United Kingdom
Reviewed 6 days ago NEWvia mobile

This is my tenth visit to this remarkable hotel. The staff cannot do enough to help whilst maintaining high standards. The rooms are huge with comfortable beds, quite air conditioners and free bottles of chilled water. Some rooms also have Sky. Breakfast is a limitless buffet style with a huge hot and cold choice with eggs served anyway you want....

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Helpful?
Thank Rusticmozza
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Rusticmozza, Thank you for writing such a positive review on TripAdvisor and I was delighted to read that you are such a regular guest with us here at the AC Hotel Birmingham. The team take great pride in the hotel and service they provide, looking to ensure that every guest has a memorable experience so it is greatly appreciated...

Oxford UK
Reviewed 1 week ago

I had a great stay at this hotel. Staff were welcoming and had a very quick check-in. I stayed on the 4th floor and the room was spotless and a good size. The only thing I would say is that there was a lot of noise from the bars/revelers below so if you are a light sleeper then go for...

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Helpful?
Thank MagicMan222
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear MagicMan222, Thank you for taking the time to write a review on TripAdvisor following your recent stay here at the AC Hotel Birmingham and I was delighted to read you had such an enjoyable stay. I hope we have the opportunity of welcoming you back to the AC Hotel Birmingham whenever your travels bring you back to the City....

Redditch, United Kingdom
Reviewed 1 week ago via mobile

A few issues with check in as housekeeping had not completed room cleaning & a number of guests were left waiting for their room key. We were advised that our room would be ready within 5 minutes but after half an hour returned to check in desk to remind them we were still waiting! Moments later our room was ready...

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Helpful?
Thank David G
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear David G, Thank you for taking the time to post a review on TripAdvisor following your recent stay here at the AC Hotel Birmingham and I was delighted that you enjoyed your stay and found the hotel very good value for money. We take great pride in the service levels we provide and I was sorry to hear about...

Yorkshire
Reviewed 1 week ago via mobile

Booked a few weeks in advance for a Friday night and got the rate with a free bottle of Prosecco which was great. Check in was efficient and we were soon up in our room on the 4th floor. Room was really nice - quite modern in design, comfy bed, fridge, USB sockets in the walls and a Nespresso machine....

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Helpful?
Thank Neale1810
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Neale1810, Thank you for your feedback and kind comments regarding your recent stay here at the AC Hotel Birmingham and I was delighted to read that overall you enjoyed your stay and liked the hotels modern design, facilities and found it to be good value. Your feedback is much appreciated as we are always looking at ways to enhance...

Edinburgh, United Kingdom
Reviewed 1 week ago

I spent two nights here whilst attending Crufts at the NEC. The hotel is five minutes from New Street. It's part of The Mailbox shopping and restaurant complex and overlooks one of the canals (dirtier and more polluted than I expected). The hotel was modern, comfortable and provided a very good breakfast (apart from the orange juice, which was obviously...

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Helpful?
Thank roslyn2dd
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear roslyn2dd, Thank you for taking the time to write a review in TripAdvisor following your most recent stay here at the AC Hotel Birmingham and I was delighted to read that you enjoyed your visit and would stay with is again. Your comments and feedback are much appreciated and we are constantly reviewing our offering and looking at ways...

Westport
Reviewed 2 weeks ago

The hotel is in a great location , literally 5 mins walk from Birmingham New Street station. It is clean and inviting. The bedrooms are spacious , with king size beds. The room was spotlessly clean. The location is in a busy area for restaurant dining especially at weekends. Breakfast is a hot buffet which was of a good standard....

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Helpful?
Thank Covey-61
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Covey-61, Thank you for taking the time to write a review following your recent stay with us here at the AC Hotel Birmingham and it was great to read you had such an enjoyable stay. We really do take pride in the hotel and the service provided and try to ensure that our guests enjoy a memorable experience. Your...

Mechelen
Reviewed 2 weeks ago via mobile

This is a really nice hotel. Having stayed in Birmingham in different hotels, i must say this is my favourite. Rooms are modern and good size, beds are comfy. Breakfast is very good with lots of fresh fruit. Only downside is the isolation of the rooms; with a lot of noise from outside. Maybe this isn't a problem if you...

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Helpful?
Thank SandraCMechelen
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear SandraCMechelen, Thank you for taking the time to write such a positive review on TripAdvisor following your recent stay here at the AC Hotel Birmingham. I was delighted to read that of all the hotels in Birmingham this is your favorite. We take great pride in the hotel services and facilities and especially the team who are always looking...

Nuneaton, United Kingdom
Reviewed 2 weeks ago

This hotel has been totally refurbished. The rooms are well designed with good bathrooms and pleasant neutral décor. The bed was very comfortable though the pillows were somewhat unforgiving. Good breakfast but the service was unprofessional eg The waiter stacked other peoples used plates etc., on my table as I was eating so he could remove them all in one...

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Helpful?
Thank Mikem28
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Mikem28, Thank you for taking the time to write such a positive review on TripAdvisor following your most recent stay here at the AC Hotel Birmingham. I was pleased to read you liked the hotels excellent location and the well designed rooms. Your comments and feedback regarding the hotel are much appreciated as we are always looking to improve...

Reviewed 3 weeks ago via mobile

Great service and helpful reception staff when we arrived. Room very clean and our bed was comfortable. Our room was towards the back of the hotel so we had no noise in the evening as been mentioned on other reviews. There was noise first thing in the morning from vans and lorries but didn't bother us too much. Bar staff...

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Helpful?
Thank Sr2205
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Sr2205, Thank you for taking the time to write a review on TripAdvisor following your recent stay with us here at the AC Hotel Birmingham. We appreciate your feedback and kind comments as we are always striving to improve our service levels and facilities and I was delighted that overall you enjoyed your stay. I hope that we have...

Liverpool, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here on Friday due to us attending a show at the Genting Arena. Location is really good and only a 5 min walk from Birmingham New Street station. Check in was good until we got up to our room and walked in on someone already in there which was quite embarrassing put it this way we seen their...

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Helpful?
Thank scouse
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear scouse, Thank you for your TripAdvisor review following your most recent stay here at the AC Hotel Birmingham and your comments and feedback are much appreciated. I was pleased to see that you enjoyed the hotels location and view of the canal, along with the breakfast and modern feel to the hotel, and overall found it to be good...

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available

Additional Information about AC Hotel Birmingham

Address: 160 Wharfside Street | The Mail Box, Birmingham B1 1RL, England (Formerly Ramada Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $134 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Birmingham 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotel.de, Agoda, HRS, LateRooms and Marriott so you can book your AC Hotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Birmingham
Birmingham Ramada
Hotel Style:
#9 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Birmingham staff and other travellers.
7 questions
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Questions? Get answers from AC Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expect some noise from Canalside view rooms”
 of 5 bubbles roslyn2dd, 16 Mar 2017 | Read review
“Ask for a room with a view of the canal. At weekend , book a table in advanceat nearby eateries.”
 of 5 bubbles Covey-61, 14 Mar 2017 | Read review
“ALL the rooms must be noisy - Clu exits & taxis on one side - Canal & all-in wrestling on the other!”
 of 5 bubbles ICA186361, 1 Mar 2017 | Read review
“We had a canal room which was amazing . You can see all what's going on outside . There's blockout curtain so privacy is a bonus .”
 of 5 bubbles stephaniek178, 22 Feb 2017 | Read review
“any.. the staff are so lovely you would sleep in the reception!”
 of 5 bubbles donnabY7232OS, 19 Feb 2017 | Read review
5 of 5