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Malmaison Birmingham

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Malmaison Birmingham
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2,165 Reviews from our TripAdvisor Community

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There are newer reviews for Malmaison Birmingham
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Showing 2,149: English reviews
Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago via mobile

Booked a one night short stay on 13/04/17 Double room with breakfast. Helpful and informative check in, given a large end of corridor room with lovely spacious bathroom. Welcome card and drinks voucher too. Nice and kind touch. Quiet nights sleep. Drinks in the bar, lively atmosphere. Breakfast was of the normal good Malmasion standard. Excellent staff even with the...

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Helpful?
Thank davide79_12
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear davide79_12, Thanks for taking the time to let us know that you enjoyed your stay at Malmaison Birmingham. It is always nice to hear that we are doing things the right way and I will pass your compliments to the team. I hope that we will see you back with us very soon. Very best regards Damian

Worcester, United Kingdom
Reviewed 1 week ago

I had vouchers to spend so I had a Club Room. It was a little quirky decor but nice. It was clean, It was a little confusing what was free and what I needed to pay for but. generally, the room was comfortable and the breakfast was not bad. I wouldn't pay the normal price in what they were offering...

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Helpful?
Thank Chalky64
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Chalky64, Thank you for your review following your recent stay with us. It was really good to see that you have enjoyed the experience of our Club room. I am sorry that you have found unclear what was included in the room package and what was additional, all of our rooms have a list of prices for all the...

Reviewed 1 week ago via mobile

Visited this hotel with my partner, was a real elegant and modern hotel, it was really clean and in a good location in the mailbox in birmingham with loads of bars and restaurants on its door step ... the hotel staff were really friendly and the hotel had good facilities too, was impressed with the room size and the decor...

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Helpful?
Thank Jay M
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Jay M, Thank you for this amazing review following your recent stay with us. It was really nice to read your comments & I will make sure that the team is thanked for making your stay enjoyable. I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards, Damian

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

This was the second time we have had a spa and meal package. The spa itself is lovely however the gym is very very dated and needs addressing... I understand it's a spa and gym secondary but me and my wife both felt a little let down by the standard of the gym and facilities it offers (no music, dated...

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Helpful?
Thank dain84
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear dain84, Thank you for reviewing your Spa experience with us. I was pleased to see that you have enjoyed your treatment and your time in the Spa. I hope that you will return and stay with us again and enjoy some new treatments ! Very best regards, Damian

Birmingham, United Kingdom
Reviewed 1 week ago

Fine dining in an unusually decorated restaurant. Pricey and portions small. Was not sure whether to frame the meal or eat it. Good value if you find a 'wowcher' coupon or similar offer. Please please, if the management read this, turn that awful musak off. It's better to eat without that awful tinny noise above our heads, or improve the...

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Helpful?
Thank john248700
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear john248700, Thank you for reviewing your evening meal experience with us. I was disappointed to read your comments and to see that our restaurant was not at your liking. It was very surprising to see that you did not felt like getting good value for money, we receive a lot of great feedback in regards to our offer. I...

Solihull, United Kingdom
Reviewed 2 weeks ago

Returned back for Sunday Lunch last week, after the management finally reinstalled the three hour free parking for all Restaurant diners! The lunch was very good, loads of choice for starter's, including fresh salmon, prawns, clams, trout and various cold meats and salads, the main course of roast beef was excellent, and deserts were also good! Still the best Sunday...

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Helpful?
Thank Kebuts
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Kebuts, Thank you for reviewing your Sunday lunch experience with us. I was very happy to read your comments and see how pleased you were with the food, I will pass your compliments to the chef ! We love to be called the best Sunday lunch venue in the Birmingham city centre and we hope to see you back...

Swansea, United Kingdom
Reviewed 2 weeks ago

This hotel is very central for New Street railway station, the city centre and trains to the NEC and airport. Although the hotel is in a busy area it is a quiet hotel as far as bedrooms are concerned and you can get a good night's sleep. The hotel is clean and staff are friendly. There is a very good...

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Helpful?
Thank Iverette
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Iverette, Thank you for your feedback following your recent stay with us and we hope your experience was a positive one. It was nice to read that you have liked the room and the choice for breakfast and I am really sorry to see that you did not enjoyed the atmosphere in the restaurant due to the music. I...

birmingham
Reviewed 2 weeks ago

My friend had given two vouchers for a set meal which we really enjoyed and the service was great and the waiter was very attentive to our needs.The table was set beautifully and enjoyed the decor of the restaurant.

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Helpful?
Thank sukhiwukhi
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear sukhiwukhi, Thank you for taking the time to let us know that you have enjoyed your meal experience in our restaurant. It was really nice to read your comments and I will make sure that the team is thanked for your compliments. I hope that we will see you back again for yet another treat! Very best regards, Damian

Reviewed 2 weeks ago via mobile

Very nice meal , and a lovely place to go . Four of us went and very good value for money, We had a day shopping in Birmingham, and then went for a pamper day in Maison , that my husband brought me . Then a evening meal

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Helpful?
Thank Beckysian
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Beckysian, Thank you for taking the time to share your experience of your stay with us here at Malmaison Birmingham. It was really good to hear that you have enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right ! I hope that we will see you back again...

Reviewed 2 weeks ago via mobile

This hotel is modern and stylish, the room we stayed in was spacious and had a super comfy bed. A fully stocked mini bar (which seems to be getting a rare feature in a hotel these days!) with a large bathroom which was immaculately clean. We had dinner in the Brasserie and the food was excellent, although the service was...

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Helpful?
Thank Anika M
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Anik M, Thank you for the kind words following your recent stay with us here in Birmingham. It was really good to hear that you've loved the room, food and the cocktails. I am pleased that you have enjoyed your experience of Malmaison; it certainly is an exciting chain of hotels and I am sure you will have a...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $150 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Malmaison Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms with a veiw here. but rooms are nice.”
natashabL5417LK, 19 Apr 2017 | Read review
“7th floor very quiet”
vikvet, 6 Apr 2017 | Read review
“Food good, restaurant service shocking. be prepared to wait a long time !!!”
KarenS689, 6 Apr 2017 | Read review
“Higher is always better”
921ianH, 2 Apr 2017 | Read review
“Rooms 409, 410 and 411 were nice and quiet for us”
DianeG89, 13 Mar 2017 | Read review
5 of 5