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85 Albert Street, Birmingham B5 5JT England
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US$124
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Free cancellation until 09/06/22
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Traveller (1397)
Room & Suite (557)
Dining (251)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 129 in Birmingham
Location
Cleanliness
Service
Value
Travellers' Choice
Clayton Hotel Birmingham has 218 luxurious bedrooms located in Birmingham City Centre a short walk from Bullring Shopping Centre and Grand Central. Offering five star service as well as facilities to make your stay like a stay away from home. A floor specially engineered for business conferences. Grill Bar & Restaurant offers great quality steaks, fish dishes and vegetarian specials, the bar has daily offers as well.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Safe
Iron
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Quiet
Languages Spoken
English, Spanish, Italian, Polish
3915Reviews36Q+A100Room tips
Traveller rating
  • 2,443
  • 931
  • 343
  • 123
  • 76
Time of year
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  • English
Popular mentions
Paddy K wrote a review Today
Halifax, United Kingdom7 contributions8 helpful votes
Arrived Sunday 22nd May. Hotel was booked & being paid for for me by the client. They use a corporate travel partner (Agilto). On arrival i provided the booking reference, no issue, until the receptionist said, "how will you be paying?" I explained the bill was going back to the company and showed her the email from Agilto. Receptionist said, that the computer only showed the cred8t card as holding the room. I showed her the email from Agilto which clearly stated that they were to be invoiced. Computer said No. Was eventually told if I did jot provide a card, they would release my room. I left my card and thought it would be resolved in the morning. Asked to speak to the manager, but he wasn't available. Checked out, 7:45am on 23rd May. Different receptionist, refusing to accept the Agilto email. Demanded I paid for the room, before I left. She politely explained, no payment results in Police attendance. I explained I would pay, but I would be extremely annoyed if I found out in an hour that Agilto were picking up the bill. Contacted Agilto at 8:20am & explained the situation. At 8:30am Agilto rang me back and said they had spoken to the Clayton Hotel, an error had been made they would be reimbursing me the £100+. At 3pm, I rang the hotel, as the money was not in my account, to be told that it takes 5 + days, and when I said why can't it be done now, I was told "that's just the way it works". Asked to speak to the manager, but surpringly she wasn't available. It is now Wednesday 25th, and despite providing the hotel with my phone and email details, I have not even had the courtesy of an apology or explanation. The first and last time I stay at any Clayton Hotel, not just Birmingham..... Well done, fantastic customer relationship skills.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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AJH wrote a review 23 May
1 contribution
The hotel is modern, clean and in a great location. The food in the restaurant was very good. The hotel staff are working really hard to make guests stay as pleasant as possible and our thanks go to JD and Danielle for going the extra mile.
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Date of stay: May 2022
Location
Cleanliness
Service
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Sanchez H wrote a review 23 May
1 contribution
Very welcoming staff at reception. I must say the place is very nice and clean. New carpets . Smells lovely. What a wonderful evening . Welcoming host and excellent serving skills at dinner. Friendly restaurant staff Such warm and live atomospheres . The waiter was also great Domonic. Thanks for making our evening such a wonderful occasion
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Date of stay: May 2022Trip type: Travelled
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Louise C wrote a review 19 May
1 contribution
Lovely hotel in the middle of Birmingham. Very clean and modern. The food in the restaurant was excellent and the staff were very professional, especially Paulette. Great breakfast too with plenty of choice, including healthier options.
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Date of stay: May 2022Trip type: Travelled
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Audrey B wrote a review 17 May
Aberdeen, United Kingdom45 contributions17 helpful votes
Clayton hotel is primarily a business venue but its convenient to New Street Station makes it a good option for a city break too. Room is a good size. Very limited storage space and sockets only on one side of the bed. No feather pillows available. Staff in general work hard to engage with customers. Yvonne at breakfast was particularly helpful. The receptionist whom booked us in was also very engaging
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Date of stay: May 2022Trip type: Travelled
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PRICE RANGE
US$114 - US$173 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel La Tour
LOCATION
United KingdomEnglandWest MidlandsBirmingham
NUMBER OF ROOMS
218
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Frequently Asked Questions about Clayton Hotel Birmingham
Which popular attractions are close to Clayton Hotel Birmingham?
Nearby attractions include Escape Hunt Birmingham (0.2 km), St. Martin in the Bull Ring (0.5 km), and Bullring & Grand Central Birmingham (0.4 km).
What are some of the property amenities at Clayton Hotel Birmingham?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Clayton Hotel Birmingham?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Clayton Hotel Birmingham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clayton Hotel Birmingham?
Yes, parking is available to guests.
What are some restaurants close to Clayton Hotel Birmingham?
Conveniently located restaurants include Land Restaurant, Rouge Birmingham Bullring, and The Warehouse Cafe.
Are there opportunities to exercise at Clayton Hotel Birmingham?
Yes, guests have access to a fitness centre during their stay.
Is Clayton Hotel Birmingham located near the city centre?
Yes, it is 0.4 km away from the centre of Birmingham.
Are any cleaning services offered at Clayton Hotel Birmingham?
Yes, dry cleaning and laundry service are offered to guests.
Does Clayton Hotel Birmingham offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clayton Hotel Birmingham?
The staff speaks multiple languages, including English, Spanish, Italian, and Polish.