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Usual high standards of cleanliness but both of our rooms only had one towel for two people. We were disappointed that there wasn't a buffet style English breakfast and were discouraged by the waitress from ordering one.
literally the worst service ever. Had to wait over half an hour for someone to appear at reception just so I could out. Staff were rude and miserable from the moment we checked in til the moment we left. Would never recommend or stay again.More
Thank Jade Louise W
Response from WhitbreadHotels, Online Customer Services at Premier Inn Birmingham Central EastResponded 22 February 2016
Hi Jade Louise W
Thanks for taking the time to review your stay.
Our main objective is to provide guests with a comfortable stay and deliver a high level of service in all our establishments. I'm really sorry to hear that we failed provide this...More
Travelled to Birmingham over half term as kids wanted to go to Cadburys world. This Premier Inn was in an ideal location. Both Cadburys World and Drayton Manor theme park were a short drive away. The Bullring shopping centre was ten minutes away as was...More
We stayed at this hotel while visiting our son. The hotel is warm and friendly and the rooms as you would expect. However I don't see why I should have to pay for parking. There was no security on site, and no CCTV of the...More
Service in restaurant was very bad took 3,5 hours to have dinner.
Clearly not enough staff and a lot of inexperienced staff.
Beds not of the best quality either.
Overall not a happy customer...
Do not recommend this hotel at all...More
Thank Paul V
Response from WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Central EastResponded 10 February 2016
Hi Paul V
Thank you for taking the time to review your stay with us.
At Premier Inn it is our aim to deliver a high level of service in all our establishments. I'm really sorry to hear that we failed provide this during your...More
US$65 - US$109 (Based on Average Rates for a Standard Room)
#11 Romantic Hotel in Birmingham
#16 Family Hotel in Birmingham
#18 Business Hotel in Birmingham
Non-Smoking Rooms ,
Number of rooms
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United Kingdom >
West Midlands >
Also Known As
Premier Inn Birmingham Central East Hotel Birmingham
Response from WhitbreadHotels | Property representative |
We do allow bookings so long as you're aged 16 years old or older so this would be fine.
We'd just recommend your daughter bringing some ID along to confirm her age on arrival.
I hope this helps.