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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
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1,620 Reviews from our TripAdvisor Community

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Showing 1,597: English reviews
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Beamish, United Kingdom
Reviewed yesterday NEWvia mobile

I thought this hotel was very good it was very clean and the staff were friendly. It is a nice walk to the NEC around a lake. We had room only and did not bother with breakfast we were able to make a cup of tea in the room. There was an empty mini bar fridge which was handy for...

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Helpful?
1Thank suettttt
Leicester, United Kingdom
Reviewed 2 days ago NEW

Have stayed here several times when attending a concert at the NEC. So brilliantly handy: motorway access and venue. Last time, the towels had holes in: reported to the manager and received no feedback. Hardly devastating. Staff in the bar took ages to serve and looked less than interested. Ambient non existent - focused more on business parties, it appeared....

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Helpful?
Thank Suzanne W
Dublin, Ireland
Reviewed 2 days ago NEW

Don't come for the ambience, this is a functional hotel. Soul-less bar with typical travelling reps etc. Rooms very well appointed, actually luxurious. Good room service. Breakfast basic enough but good fresh poached eggs and kippers available :) Parking is easy but extra, just make sure you register your car at reception.

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1Thank Johnny-Alexander
Reviewed 3 days ago NEWvia mobile

After staying In this hotel many times had no complaints until the last time I stayed, accidentally left my iPad in the room, contacted the hotel to retrieve apparently there was no iPad left in the room and wasn't handed in by house keeping. Was spoken to rudely by the manager over the phone who said I was making an...

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1Thank Jxxxxxxx1
Blackwood
Reviewed 4 days ago NEW

Stayed here for a week with work, really good standard rooms are of a very good quality and bar and restaurant facilities are very good, also very close to genting arena and the NEC and resort world that has a retail outlet bars restaurants and casino

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1Thank martyn l
Rowley Regis
Reviewed 4 days ago NEW

Returned to the Crowne Plaza, for a one night stay, ,and as before was impressed ,the the service , the standard of food in the restaurant, , the stay , all very good , nice rooms, easy check out ,just right when to are going to see a concert ,at the nec. parking right next to the hotel . would...

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1Thank davidr1066
Reviewed 4 days ago NEWvia mobile

When we arrived at the hotel we were happy with the room. The furniture was really nice and the room was well equipped. However, as the trip went on we discovered the fridge didn't work, the air con didn't work, a lamp just stopped working one day and people kept trying to open the interconnecting door between us and the...

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Thank George K
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Chirpy staff and well organised room. Car parking outside, with charge payable to hotel or machine for ten pounds per night. Extensive ( but mass production ) breakfast. Worked well for me booking direct with IHG on special deal.

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1Thank TechnoProf
Reviewed 1 week ago via mobile

Check ok. Staff very straight faced. Room was ok. Food ok Service could have been better as waited 20 mins to give order. Check out was disaster. Mistakes can be made but due to lack of listening and following text book not common sense turned into an expensive fix. Breakfast staff talking. No assistance or guidance given about set up....

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Helpful?
Thank Jesusmonkey
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Jesus Monkey, Thank you for taking the time to write your review. I would like to apologise for the shortfalls you experienced. Your comments will be the subject of a remedial training review with the team so that your disappointment could not be repeated. We really hope this does not prevent you from returning to the hotel, we would...

Reviewed 1 week ago via mobile

Stayed here for two nights while at conference at NEC. Standard hotel however staff extremely pleasant and helpful, made all the difference. breakfast excellent and evening meal above normal hotel standard. Handy for the NEC, would happily return.

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Helpful?
Thank Angela W
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Angela W, Thank you very much for your wonderful review of the hotel and staff. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest Regards Martin Woods, General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $141 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Business Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travellers.
15 questions
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Birmingham, United Kingdom
1 month ago
Bristol, United Kingdom
1 month ago
Dickson, Tennessee
London, United Kingdom
4 months ago
Pontyclun. South Wales

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Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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