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All reviewsalexandra theatrenice hotelfloor to ceiling windowswould stay againchinese quarterncp car parkroom servicestayed for nightshigh floorquick checkroom was spaciousgreat central locationreception staffcoffee machinefew minutes walkan upgradechecking in
I was delighted to run a conference here on 17/4. The room was big, high, light and airy. The food was great and the facilities crisp and bang up to date.
What really made the difference though was the exceptional service I received for Marczyk,...More
I’m very disappointed ... the furniture is cheap, the cleaning ... i have no words for this ... I will never recommend it, Is a very big disappointment, for the money that we paid. I will never stay in Radisson Blu!
Response from RadissonHotelGroup, ccare at Radisson Blu Hotel, BirminghamResponded today
Thank you for writing your review, we're sorry to hear that your recent stay did not meet your expectations and that you were unhappy with the furniture in your room. We appreciate all of your feedback as it will help us improve in the future.
I usually stay at the Hyatt when in Birmingham but decided to try the Radisson Blu. Possibly the most welcoming and professional check in I have ever experienced in a hotel. Friendly and helpful young man called Ricky.
The room was fantastic, high spec finish...More
Stayed for 1 night Saturday 14th April and disappointed. Check in was less than welcoming. Room spotless but wash basic smelt, taps make a squealing nice as did the shower taps. Shower was a totally inadequate and the safety handle was loose.
I've always held Radisson hotels in high esteem, so I was disappointed by our recent stay.
We arrived and were greeted on reception by a scripted receptionist, who had little personality and was devoid of the warn welcome we were expecting.
Made our way to...More
Response from Ross L, Manager at Radisson Blu Hotel, BirminghamResponded 4 days ago
Thank you for taking the time to contact us with your feedback on your recent stay with us.
I am so sorry to see that your experience at our hotel was far from satisfying that it seems you encountered a number of issues....More