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Holiday Inn Express Birmingham - Star City

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Holiday Inn Express Birmingham - Star City
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426 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Birmingham - Star City
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Showing 420: English reviews
Manchester, United Kingdom
Reviewed 9 October 2014

Reasonably priced hotel with clean spacious room and very good service. The hotel is 5 mins away by car to Aston Train Station. The room was quite clean the imply issue was getting the TV to work and the chair available was somewhat broken.

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Thank oshikawa
Nottingham, United Kingdom
Reviewed 1 October 2014

Stayed for three night whilst at a conference in Birmingham. Not much to fault with the hotel and service was fine. Only downside is that is a long way from the city centre and there is no public transport so it's a £15 taxi ride each way.

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Thank RichinNotts
Billericay, United Kingdom
Reviewed 1 October 2014

We searched and searched for a downside for this hotel and the only thing we could come up with is the tv could maybe be a bit bigger for the huge size of the room we stayed in. The staff are amazing, all areas we saw within and outside the hotel are spotless, breakfast was lovely with hot and cold...

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Thank rosielamb
Southampton, United Kingdom
Reviewed 12 September 2014

It was a big mistake to choose this place to spend two nights. First impression from the reception staff itself is poor. They says that the lift is out of order. But when I says that I'm with kids and heavy bags the lift became operative. Enjoy the Half English breakfast , luckily they had cornflakes so you wouldn't go...

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Thank MSPR75
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear MSPR75, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience the hotel service and amenities may have caused you. We’d...

Reviewed 10 September 2014

Fantastic service specially from a very warm and friendly receptionist Nadine who had beautiful smile. Nice clean rooms and good service. Restaurant at walking distance. Keep up the good will recommend it to all

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Thank Fazal A
Leeds, United Kingdom
Reviewed 23 August 2014

I've stayed at the Star City Holiday Inn Express most weeks through this summer and so have had experience of at least a dozen rooms and can categorically state that the quality of the rooms, beds and housekeeping is high and very consistent. Its also one of those unusual hotels where there isn't a particular floor or view to request...

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1Thank GaryKitch
Plymouth, United Kingdom
Reviewed 19 August 2014

Stayed for one night for a family occasion, check in was quick and staff very pleasant. The mirror in room could do with a good clean as could the whole hotel, stayed in another express the following night different city and it was really noticeable how poor the star city was in comparison.

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Thank oggyoggy
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear oggyoggy, Thank you for taking the time to share your comments with us. I am glad that you had a smooth check-in experience. I regret however if the cleanliness of the room was sub par. I have taken note of your valuable comments and these shall be addressed with management to consider for improvements. I am hoping that the...

Birmingham
Reviewed 18 August 2014

the hotel was very clean, staff very polite and helpful the rooms were comfortable, clean and everything you could need. breakfast was great just ideal with the best mini butter croissants, reading reviews we thought twice about going but will be going again

Review collected in partnership with Galahotels.com
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Thank Sally B
Reviewed 13 August 2014

Hi had to stay here for 5 days whilst training next door to the hotel. The staff bent over backwards to help me and even moved me to a room on the first floor as I was afraid to use a lift.They are really friendly and approachable. The room is clean and tidy and cleaned everyday. The bed is so...

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Thank skoggy2001
Sheffield, United Kingdom
Reviewed 13 August 2014

Arrived very pleasent receptionist , room no air con was warm ! But offered free drinks ! Seamed a bit run down , lift also out of order for a short period , room wasn't up to usual standard pillows tired ! Dirt on walls , the receptionist made it though she was friendly ? Sophie ? , on busy...

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Thank 312orange
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear 312orange, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our receptionist pleasant. On the other hand, I apologize for the inconvenience our air conditioning system may have caused you. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: $103 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#47 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birmingham - Star City staff and other travellers.
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Questions? Get answers from Holiday Inn Express Birmingham - Star City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Rooms at the back would be quieter but did not notice much noise at the front”
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