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The Chace Hotel Coventry

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Traveller (256)
Room & Suite (210)
Dining (29)
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Overview
  • Excellent32%
  • Very good20%
  • Average18%
  • Poor15%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Reviews (559)
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All reviewschase hotelsweeping staircaseevening receptionthe hotel managerfood was lovelywedding breakfastwaiting staffbuffet styletea coffeeone night staylondonsvenueevent
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11 - 15 of 548 reviews
Reviewed 21 March 2018 via mobile

Stayed here for two nights for business. On arrival the reception is hard to find from the back car park, once at reception the staff were friendly and helpful. The staircase and bar area were beautiful, old and full of character. Once in my room...More

Thank eMbAb3
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded 4 weeks ago

Thank you for your review of the Chace, we use all feedback to improve future stays for our guests. I have passed on your comments regarding the Steak and Breakfast to my Head Chef to look into further. We are currently undertaking a full refurbishment...More

Reviewed 19 March 2018 via mobile

As with lots of other reviews the rooms are tired and need to be updated. However the main part of the hotel is beautiful and the staff were great and really helpful. The food is also good for the price.More

1  Thank Jimmyjazz
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded 20 March 2018

Thank you for your review, was pleased to read my team met all of your expectations, we are currently looking into the extension area on how we can improve that in the future. We are also currently undertaking a full refurbishment of the 17 bedrooms...More

Reviewed 14 March 2018 via mobile

Group of us We was booked here for bussiness meeting well never again would rather sleep in my car. The outside is beautiful and the reception area is stunning was looking forward to staying untill i arrived in my room. They are very dated and...More

Thank xxxshanxx
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded 20 March 2018

Thank you for taking the time to review your stay, I was sorry to read about your experience with us, we are looking into the extension on how we can improve this area in the near future I was pleased to read about the positives...More

Reviewed 12 March 2018

First of all the building on the outside looks beautiful! Unfortunately when you get into your room it is not the same, it is very basic and looks completely different to the pictures. The breakfast was nice but could do with some more options here...More

Thank Jazz S
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded 20 March 2018

Thank you for your review of the Chace, we use all feedback to improve future stays for our guests. I have passed on your comments regarding the Breakfast to my Head Chef to look into further. We are currently undertaking a full refurbishment of the...More

Reviewed 7 March 2018

The building looks attractive and the check in process was quick and friendly. Inside things look tired and in need of an update, especially the carpet in the breakfast room. My room was too warm and I couldn't see any way of adjusting the temperature....More

Thank travellerkMidlands
Response from ChaceHotel, General Manager at The Chace Hotel CoventryResponded 12 March 2018

Thank you for your feedback, we always like to read about guests stays and use their experience to improve in the future, I have asked my Maintenance team to look into the issue with room temperature and my Food and Beverage manager to look at...More

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Most Booked Properties in Coventry, United Kingdom
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (256)
Room & Suite (210)
Dining (29)
Amenities (26)
Business Centre & Event Rooms (10)
Questions & Answers
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1bully1
18 October 2017|
AnswerShow all 3 answers
Response from dse1946 | Reviewed this property |
You will need to contact THE HOTEL
0
Votes
Lozzt
28 March 2017|
AnswerShow all 4 answers
Response from Bradley S | Property representative |
Hi, Thank you for your question, we do not have a swimming pool at The Chace Hotel in Coventry however our hotel in Solihull has a full leisure facility including Pool, Jacuzzi, steam room and Sauna. I would be happy for... More
0
Votes
paul s
20 September 2016|
AnswerShow all 7 answers
Response from Kerry R | Reviewed this property |
No sorry
0
Votes
Room Tips
"Don’t expect much !"
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"Stay at a premium inn near by!"
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"Probably best to ask if you can have room in the older part of the hotel"
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"Don't waste money on Executive room"
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