Ibis Coventry Centre
Mile Lane, Coventry CV1 2LN England
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Room & Suite (45)
Dining (33)
What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
- Licensed healthcare professional available 24/7
Updated 28/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Coventry Centre
Updated 28/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 48 hotels in Coventry
Location
Cleanliness
Service
Value
Travellers' Choice
Ibis Coventry Centre is ideally located in the historic centre of Coventry, a short stroll from the busy shopping districts, 5-7 min walk from train station and 10 minutes by train or 20 by car car from Birmingham NEC. The hotel has 89 en-suite rooms with double showers, air cooling system, free wifi and tea and coffee making facilities. It has a restaurant open on most weekdays and a snack menu serving warm food 24/7. There is also a bar and private on-site car parking available for additional charge (£5 per vehicle per day). Wireless Internet is available in the hotel free of charge.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Express check-in / check-out
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Polish
Location
Full view
83Good for walkers
Grade: 83 out of 100
31Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
Mile Lane, Coventry CV1 2LN England
Getting there
Car HireSee all Coventry car hire
785Reviews11Q+A89Room tips
Reviews
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Booked this hotel for a event at the Coventry University, its just stone throw from the university and 5 min walk from the train station which worked well for me. The hotel is well managed as you could see that from the excellent service the team provide. My room was spotless clean. enjoyed the breakfast, its a buffet service you can eat as much as you like with variety of food..if you are looking for a place for the university events, this would be the best hotel i can recommend without hesitation. thank you ibis team (Reception and housekeeping) you guys rock...ohh at last i loved your green policy about hanging the used towel and non bleached bedsheets.
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Date of stay: May 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Helpful
Response from Ibis Hotel Management, General Manager at Ibis Coventry Centre
Responded 16 May 2022
Dear thompson308, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another comfortable stay with us. Sincerely, Faris THOWFEEK General Manager - Ibis Hotel Coventry Centre
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No issues at all. Every one of the staff I interacted with was very helpful and pleasant. Easy walking distance to the train station to get to the CBS Arena. Discounted car parking on site so it made my trip easy all round.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ibis Hotel Management, General Manager at Ibis Coventry Centre
Responded 9 May 2022
Dear gregory632, We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre
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We are a bunch of girls traveled from Ireland for a City of culture event in Coventry. This hotel is amazing in every way. Our rooms were very clean, everything looks so fresh and new. The team at the hotel is like cherry on the cake. They never said no to all our odd requirements and they helped us every way possible from the check-in and checkout. We will recommend this hotel to anyone and all our families if they are traveling to Coventry. Thank you guys!!
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Date of stay: April 2022
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 2 May 2022
Thank you so much for your great review It was pleasure for us to have you at our hotel I have passed your review to the team Hopefully see you again next time your are in Coventry Best Regards, Iwona Assistant General Manager
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A pity hotel not worth to consider for your trip! I booked a room for a business trip through our Egencia travel agency. Arriving the hotel at 9.00pm my room was resold although paid. The hotel relocated me in a poor low cost hotel outside the city with no possibility for a dinner and no breakfast. A great respect . A hôtel manager that should return to school to learn how to respect customer. The manager will surely justify by the fact the booking situation in the city was tightened due to a Congress but there were availability in other hotel more expensive They could have relocated me in such hotel but they didn’t do. Bad choice. What is done is done. My advises hit your way and chose an other hotel
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Choose an other hotel
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Helpful
Response from Ibis Hotel Management, General Manager at Ibis Coventry Centre
Responded 28 Apr 2022
Dear Mr Georget, Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As per our response to your e-mail and the review on google earlier this week, In rare situations where a guaranteed reservation is not able to be honored due to emergency situations like water leak last Tuesday we had to block few rooms from our inventory at last minute, it is our intention to ensure that appropriate alternative accommodation and transport is arranged and paid by us, with a minimum of inconvenience and with no costs incurred by our guest either to us or any other hotel. I sincerely regret that on this occasion, despite the best efforts of a staff member, the alternatives offered did not suit your requirements. Although we have to accept that emergencies do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. If ever we fail to provide our guests with the service they deserve we are disappointed. I recognize that we work in an intensely competitive marketplace and that we can only succeed by consistently providing superior service. We genuinely regret those occasions when the service does not meet expectations and we are constantly monitoring our contractors and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. To learn that there has been a shortfall in our service is disappointing for staff, but I can assure that our procedures will be reviewed and, if necessary, corrective action implemented. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Cieslak Assistant General Manager Ibis Hotel Coventry Centre
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Hotel design is nice. Car parking is available on site. Make sure you pay at the desk as it’s £5 where the pay and display outside it much more. Rooms were small but comfortable. TV channels didn’t work when we were there but we didn’t mention this as we only put it on as some background noise when packing to leave. Hot water when we checked in was great. Shower maybe too powerful when. However in the morning there was no hot water 8:30-9:00. It started to come back on at 9:15 so we could shower. Staff were friendly and helpful from reception to the cleaners. Almost seems like there’s too many staff though. When we arrived there were two greeters who asked if we were checking in and then directed us to the bar/reception which was literally 10 feet away. I am sure we could have found it without assistance. I would use this hotel again though. Corridors and public areas were clean. Breakfast was good. Bacon really nice, sausages tasted a bit odd but still edible.…
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
The hotel is in a good location- about ten minutes easy walk from the station, with no roads to cross and also about ten minutes walk from the city centre, again with no major roads to cross, due to underpasses. On check in, we had to ask for the drinks voucher, to which were were entitled. We were asked which floor we wanted and asked for the quietest. We were allocated a room on the second floor, which was mainly quiet, apart from some guests being very noisy late one night and others leaving noisily early one morning. This isn't the fault of the hotel, but maybe signs could be put up asking people to be quite during certain hours. On entering our room, we found it to be clean, but discovered there were no glasses ( not even single use plastic ones) and just two paper cups. As I had taken hot chocolate and wanted to drink water overnight, these were not adequate- cleaning such cups of hot chocolate to put water in isn't really possible. We also found that there was tea and sugar, but no coffee or sweeteners. We went to reception to ask for these and more cups. The man on reception was very helpful and gave us plenty of coffee, sweeteners and also milk. He also gave us proper cups ( which were washed ourselves and hid each day to make sure they weren't removed.) My husband had asked about the best time to go to breakfast, as the breakfast room was very small. We couldn't go as late as suggested, but found it wasn't busy when we did go. ( About 8.30 - 9.00 each day.) The buffet was not very impressive. There were some hot items and the bacon was very nice. There was cereal also bread, croissants and crumpets. Jam, honey etc were also available. The orange juice was in a small jug and frequently ran out. There were any three yogurts put out at a time. Most were natural. I think I spotted a strawberry one one day. There was ham, but of a much lower quality than in most Ibis hotels and the cheese was the plastic- packed sticks, which were very greasy- they didn't seem to have been refrigerated. The croissants, bread etc were not covered, which didn't seem very hygienic, but strangely, the sealed yogurt pots were. I was surprised to see a dog in the breakfast room and was not happy when, off its lead, it jumped up in the seat next to me and eyed up my bacon. It is very unusual to allow pets in an area where people are eating and this added to my feelings of a lack of hygiene. The room was generally adequate and the shower was lovely. The room was cleaned each day. On our last day, however, we returned to the room and I noticed that the paper cup I'd left by the bed had gone, so planned to go to ask at reception for another. Then I noticed that the small freezer bags I'd had on the bedside table had also gone. These contained my medication. We immediately went to reception and the housekeeper was summoned and she phoned the cleaner, who said she'd thrown away some empty bags. I don't know how she couldn't tell there were tablets in them, but, even so, they were my bags and I may have had a use for them, so they should not have been thrown away. We spent about twenty minutes with the housekeeper by the bins trying to find my medication, to no avail. Having seen underwear in some rubbish bags, I did wonder if guests had thrown these items away or if the cleaner had disposed of them. I had to manage without my essential tablets and it was fortunate it was our last night, or I don't know what I would have done. I was told the cleaner had been told to throw nothing away and that she would be retained. I hope she's told that if a guest hasn't thrown something away, they don't want it to be thrown away. I later discovered that my shower cap had also gone - not very helpful in a hotel which doesn't supply them. The reception staff were very sympathetic about my missing tablets, but obviously couldn't do anything about it. I'd stay in this hotel again, if I needed to be in the Coventry area, but I would hide everything I wanted to keep, just in case the same cleaner went into my room. I'd also hope no pampered pooches were there, as I prefer a more by l hygienic breakfast room. I'd also urge the manager to improve the breakfast. I often have fruit for breakfast, but only oranges were available. Get a few bananas or some of the frozen mixed berries that most Ibis hotels have.…
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 2 May 2022
Thank you for your review We always work on improving our service in every aspect hence your comments are very important to us. My apologies that housekeeping threw away your tablets, this is definitely not acceptable . Whole team has been reminded to only clean the items that are in the bin, not on the table or bed. Our Food & Beverage Team is working on improving breakfast experience and your comments have been passed to them. Thank you one more time for taking the time to write the review and hopefully your next stay with us will be hassle free Thank you Best Regards, Iwona Assistant General Manager
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Lovely welcome from the very friendly and helpful staff. Reasonably secure parking for £5 per night. Small bar and cafe area serving drinks, breakfast and dinner. Comfy room with all basic requirements. Perfect location to explore the City on foot. 5-10 mins to the cathedral and restaurants. 20mins max to the transport museum and half hour to the music museum.
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Date of stay: March 2022
Value
Location
Service
1 Helpful vote
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 2 May 2022
Hi Lorraine, Thank you for your review We hope to welcome you back again at ibis Hotel Coventry Centre Regards, Iwona Assistant General Manager
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Nice comfortable room at a good price (esp for a Sat night). Spent a very relaxed night and morning with the 1200 checkout much appreciated. Staff friendly and helpful with a carpark on site for only £5 a night. The only negative was the TV on the room was not working.
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Date of stay: February 2022Trip type: Travelled as a couple
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 2 May 2022
Hi Andy, Thank you for your review. We hope to welcome you again at Ibis Hotel Coventry Centre Regards, Iwona Assistant General Manager
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Nice and friendly staff, pet friendly, close to city center- Coventry University ,bus station just on the front of the hotel :) Room was clean ,food nice so definitely will stay here again. Highly recommended
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Date of stay: October 2021Trip type: Travelled on business
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 14 Feb 2022
We very much appreciate your comments regarding your stay at the ibis Coventry Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to seeing you soon again. Regards, Iwona Assistant General Manager
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Great hotel with very friendly staff. All areas were very clean and tidy upon arrival. Food is great delivered upon time ,location close to City Center , pet friendly, definitely will stay again , staff friendly and helpful very recommeded
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Date of stay: October 2021Trip type: Travelled with friends
Helpful
Response from Ibis-Coventry Centre, Guest Services / Front Office at Ibis Coventry Centre
Responded 14 Feb 2022
We very much appreciate your comments regarding your stay at the ibis Coventry Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to seeing you soon again. Regards, Iwona Assistant General Manager
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PRICE RANGE
US$70 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis coventry centre hotel coventry, accor coventry centre
LOCATION
United KingdomEnglandWest MidlandsCoventry
NUMBER OF ROOMS
89
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Claim Your Listing Frequently Asked Questions about Ibis Coventry Centre
Which popular attractions are close to Ibis Coventry Centre?
Nearby attractions include Gosford Books (0.5 km), CLM Church (0.2 km), and The Squirrel (0.4 km).
What are some of the property amenities at Ibis Coventry Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ibis Coventry Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Coventry Centre?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Ibis Coventry Centre?
Conveniently located restaurants include Metropolis Restaurant Coventry, The Phoenix, and Kahawa Cafe LTD.
Is Ibis Coventry Centre located near the city centre?
Yes, it is 0.6 km away from the centre of Coventry.
Which languages are spoken by the staff at Ibis Coventry Centre?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Ibis Coventry Centre?
Many travellers enjoy visiting St. Mary's Guildhall (0.5 km), Coventry Cathedral (0.6 km), and Stoneleigh Abbey (7.4 km).
Is Ibis Coventry Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.