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Was clean and nice but the room looked a bit past its time and have the smell of stale cigarettes smoked in the past by previous tourists. Not sure what the smell was. Nice breakfast and bar. The personal was very polite and kind.More
Thank George C
Response from IHGService, Guest Relations Manager at Holiday Inn - Coventry M6, Junction 2Responded 2 November 2016
Dear George C,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room, breakfast, bar, and our staff. However, I was concerned to see that you...More
My daughter & I stayed at the Holiday Inn at the weekend as we were on an organised trip to visit HOYS, Birmingham NEC. The entrance lobby & dining areas are fantastic & we had one of the best breakfasts ever!! such a large choice...More
Response from Thinktank C, General Manager at Holiday Inn - Coventry M6, Junction 2Responded 17 October 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, I will be sure to pass along your comments to the...More
Outbooked to Holiday Inn by an Accor group hotel that had overbooked. Really pleasant and assistive reception staff on arrival. Swiftly handled the reservation, making a phonecall to confirm the arrangement with the other hotel. Positive short overnight stay.
Response from Thinktank C, General Manager at Holiday Inn - Coventry M6, Junction 2Responded 11 October 2016
Thank you for your comments. We are pleased that you enjoyed your stay with us and we look forward to seeing you again in the future.
Darren C General Manager
I am unable to comment about the services and quality of the facilities as I arrived for business, the reason this hotel was selected was due to its proximity to the meetings, ie walking distance.
Was informed that their IT system had gone down and...More
Thank Neil R
Response from Thinktank C, General Manager at Holiday Inn - Coventry M6, Junction 2Responded 29 September 2016
Dear Neil R,
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More
The looks of this hotel from the outside looked very plain and reminded me of a hospital. Inside though that changes. Very large spacious reception area with leather settees with magazines on.
The gym was in with the price probably same for the swimming pool...More
Response from Thinktank C, General Manager at Holiday Inn - Coventry M6, Junction 2Responded 23 September 2016
Thank you for your comments and in answer to your swimming pool question yes this is also included for all residents. We are pleased that you enjoyed your stay with us and we look forward to seeing you again in the future.