It was easy to find, the parking was good. The double room was a very good size with a large TV. The bathroom had a heated floor which was a nice touch for November. WiFi was good, minor annoyance was having to sign in each time but it was good in all areas and free so can't really complain.
On the way back from Kings Lynn we diverted with the intention of eating in Leeds centre and saw this imposing hotel and restaurant.As time was ticking we tried the restaurant and we are glad that we did.We had a 2 course meal at £15.95 per head and found not only was the food delicious and well cooked but there was almost far too much to eat.I rate this the best English type meal I have eaten anywhere in England and will certainly go again and again!! Carina our waitress was most polite,unobtrusive but efficient
Thank you to the hotel and staff. Facilities were excellent. Room was pitch black which was great. Very quiet. Great staff. Allowed us to book in early under exceptional and sad circumstances so it was really appreciated. Thank you for your understanding. Will recommend. 5 star
The hotel was very clean and staff was excellent couldn’t do enough for us excellent evening meal in the restaurant would definitely recommend to friends went in to Harrogate shopping on first day and York the second
This hotel was recommended to me as an alternative to a more well known purple coloured chain nearby. I arrived to a friendly welcome and a room swap to accommodate my needs. Thank you! The room was really comfortable, lovely heated bathroom floor, efficient air con and large comfortable bed. I had a delicious steak in the restaurant and all the staff were cheerful, friendly & efficient. Would happily return.
We stayed for one night. Heating in the room didn’t work but we were provided with an electric heater with no fuss. Really impressed by the breakfast. Hot and fresh and very tasty indeed. The hotel was quiet and we slept really well. Very few customers
Stayed here for one night last Saturday. Margaret who checked us in was very welcoming and friendly. Hotel is a pleasant enough and quiet in the back rooms... yes they overlook a container yard, but you can't expect scenic views from a roadside hotel. Not sure you'd want more than an overnight stay here. Food in the restaurant was nice and not overly expensive. Didn't have breakfast so cannot comment on this. For us the beds were a little on the soft side, but that's personal choice. All in all a good stay and made all the better because of Margaret! :0)
Room smelled damp, soon found out why, the air con was dripping and the carpets soaking. Luckily the staff found a fan for us as it was unbearably hot. The Chef rang in sick, so there was no evening meals also there was no gas for breakfast the next morning. We were offered a continental breakfast which consisted of toast or cereal. Rather disappointed with the whole experience, the only saving grace for me is The Staff, they were absolutely wonderful.
Stayed for 4 nights visiting family. Room was very good, clean and comfortable. Breakfast was excellent. Staff were very friendly and attentive. I would certainly recommend this hotel and would stay here again on our next visit to Sherburn.
We found this hotel on the internet after looking up Best Western hotels, as we have a very lovely Best Western near us. These guys are dog friendly so that was a great start too. Very friendly and efficient on the phone. Journey up was ok. We were very surprised to see the hotel was directly on the dual carriageway! We arrived pretty late but the kitchen still cooked for us! Great food! The room was clean and pleasant. However, there were a few maintenance issues that needed addressing - the air con was very noisy, because it needed servicing/ replacing was knocking all through the night, the bottom sheet had a hole in it, no plugs near the bed at all,the TV remote was lacking a back in the battery section and despite being a smart TV, had little functionality, and finally, the front of one if the shower controls was missing. We raised all these things with the lovely Duty Manager the next morning. Interestingly lots of people mentioned air con issues at breakfast! Breakfast was fine, but wasn't listened to again said wanted no beans but another sausage and poached egg instead got beans and fried egg, friendly staff. Sadly the table had not been wiped since we had sat at it the night before as ketchup still stuck on it from dinner the night before!? (We had designated seats as we had a dog with us) all in all average but quite expensive!…
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