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Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel

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Leeds Dock Armouries Drive, Leeds LS10 1LE England
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Traveller (191)
Room & Suite (122)
Dining (25)

About

#47 of 98 hotels in Leeds
Location
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Service
Value
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
1042Reviews13Q+A100Room tips
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Bryan C wrote a review Jan 2023
Sunderland, United Kingdom1161 contributions377 helpful votes
Stayed here just the one night and checked in early, which was great. Staff were very nice There's great parking next door and only £8 when staying at this hotel. The room were very comfortable as was the bed. The hotel is clean and tidy and only 15 minutes walk the the centre of Leeds. The Bar was very handy for a couple of beers and something to eat when returning from a night out. The breakfast was very nice but poorly run. Constantly running out of sausage, Bacon or scrambled egg , we give up waiting for sausages But I would still stay here again when visiting Leeds very impressed to be honest. 9/10
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Parking is very good , right next door. Hotel will stamp your parking ticket and its reduced to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MAKeegan wrote a review Jan 2023
Glasgow, United Kingdom20 contributions6 helpful votes
The hotel is has a big sign that when you drive up to and stop to see if that is the car park, there are signs saying you will be charged £100 for stopping. Very confusing and you will spend your stay worrying if you have incurred a fine for stopping to find where the car park is. Bit of a trek from the multi story car park if you need to use the lift. Staff are friendly and helpful. We were staying here because we were going to an event in Leeds. We checked in just after 3 and had a dinner reservation for 5.30. It was only when we went to turn the lights on to start getting ready, we found out there are no lights!!! Some daft reading lights on each side of the bed, strange purple LED mood lighting but no semblance of a light when you enter the room and where the mirror is. I understand this is a budget hotel, but if there’s going to be cost cutting I would rather be able to see in the mirror than have a flat screen tv? Not only can you not see yourself in the mirror, but the socket next to it is fitted so close to the ground that you can’t plug in a hairdryer or any other hair equipment. I’m pretty sure this isn’t in keeping with BSI regulations? So as you can imagine, my partner and I had an awful time getting ready, having to use random sockets across the room with no mirror. So if you’re planning on staying here and thinking “oh it’s just somewhere to get ready for the night and a bed to sleep in” don’t book it, it’s barely functional as a hotel room! Air conditioning is rather noisy, so we didn’t have the best sleep. Toilet outdated and a bit grubby. Breakfast was not a good experience. No cutlery laid out on tables and very much a do it all your self thing, fabric chairs with dirty stains on them. Breakfast food all crammed into a small area, quite disorganised and stressful. Worth noting the hotel has a bar but doesn’t sell any bottled water, just canned water. Nothing wrong with it just a bit strange! Overall not the best experience. Wouldn’t recommend to anyone, we paid around £110 and I would suggest forking out the extra £50 to stay at a Hilton or a Radisson hotel, where you could actually use a hairdryer at a mirror and not be in pitch darkness. Who knew that was a luxury nowadays! Would stress that this is an issue for hotel management, all the staff we interacted with were friendly, helpful and efficient. Such a shame with the lack of amenities as the hotel has the potential to be a nice place to stay. Relatively modern and clean interior but the whole mirror situation has put me off the Holiday Inn brand for life. A side note - the multi story car park is a confusing process. We even witnessed a car crash in it. You can’t just pay at the barrier, you need to go do it at a machine first. Wasn’t very clear. Attached pictures of awful lighting and perhaps the worlds most questionable placement of a socket.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Avoid booking this hotel if you need to wash your hair or see what you look like in a mirror
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 6 days ago
Hi MAKeegan, We appreciate you for choosing the Holiday Inn Express Leeds City Centre - Armouries your leisure stay. Our guests' comfort and satisfaction are one of our topmost priorities. I apologize for some hindrance during your stay with us. I will share your feedback regarding this aspect of your stay with our upper hotel management team, and we will work hard to avoid the same mistakes occurring in the future, and will also discuss identifying the areas that require improvement. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
has74 wrote a review Dec 2022
Nottingham, United Kingdom354 contributions113 helpful votes
Positives are friendly staff and good location. Breakfast was pleasant. We had an extra bed in our room which made it very cramped if staying more than one night Main issue was the temperature of the room - it was so hot we had to sleep with the window open all night.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 2 weeks ago
Hello has74, Thank you for choosing to stay with us and for sharing your experience with the accommodation. We appreciate your business and for making IHG Hotels and Resorts to be a part of your travel. We strive to be the best Holiday Inn Express around, but I'm sorry to learn about what happened. We take feedback seriously and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so this doesn’t happen again. Your loyalty is important to us and we hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
_jane777_ wrote a review Dec 2022
Sheffield, United Kingdom65 contributions21 helpful votes
Check in was long - I don’t think 2 desks is sufficient The full length mirror had no lighting near it which was a bit odd as you couldn’t quite see yourself in full light. Big comfy beds and a decent sized room. Breakfast in the morning was good, pretty simple offering but does what it needs to! Sausages were tasty and croissants nice and light.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 15 Dec 2022
Hi _confused_badger_ Thank you for taking the time to leave your comments. I'm please that you found the rooms a good size and comfortable and enjoyed our Inclusive Express Start Breakfast! The check-in desks are something we're actively reviewing and in the process of getting a third one set up to speed up the arrival process. I'm sure on your nest visit, you will see the minor improvements needed and hopefully be able to leave that 5 start review! Kind regards Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PPJ wrote a review Nov 2022
Telford, United Kingdom191 contributions58 helpful votes
Good size room, the beds were very comfortable, it was quiet, good shower and a decent TV. Lovely surrounding area by the canal and a good (if slightly limited) breakfast buffet. We did however suffer with the hot room issues that I've seen mentioned in several reviews.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 15 Dec 2022
Hi ThePPJ, Thank you for your feedback, I'm delighted that you ha da great time with us and found our rooms comfortable and quiet. We look forward to seeing you on your next trip to Leeds. Kind regards Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tranmerems wrote a review Oct 2022
46 contributions51 helpful votes
We wanted a hotel in this area for visiting our daughter. Lovely area. Staff were very friendly. Room was nice, but a bit cramped for 3. Also it was pretty hot in the room and the air con simply pumped more hot air into the room (tried every setting). Looking at other TA reviews, the air con is hit and miss so we were a bit unfortunate. I’d stay again and hopefully get a room with working air con next time
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 18 Nov 2022
Hi Tranmerems, Thank you for choosing us! We strive to meet the level of convenience every guest expects from an IHG® Hotels & Resorts property. I am sorry we missed making your stay seamless. We take feedback seriously and shared your comments with the team to identify the areas that require improvement. Pleasure once again to host your stay and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dale W wrote a review Sep 2022
Worksop, United Kingdom81 contributions55 helpful votes
We have been here before but was a while ago and just for an event next door so was surprised when we stopped recently and managed to stay a few days and explore the area. Very nice, easy walk into town along the canal. Rooms are quite small compared with other chains although they have really got it right when it comes to space saving. Little touches like hiding the hair dryer, ironing board/iron behind the full-length mirror. The children's bed in family room converts to a sofa (most chains have a camp style bed permanently in the room). Also one of the lights in the bathroom is a low blue bulb which can stay on all night for early morning trips to the bathroom, things like this although small are really well thought out. Breakfast was fine and although busy some mornings you can take to your room if you like. We didnt have dinner as went out but did use the bar which was fine to kick back for an hour and dog friendly..
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 12 Oct 2022
Hi Dayle777, Glad to hear you enjoyed your stay with us, and we hope you enjoyed exploring Leeds! Hopefully see you again soon. Ellie, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Baitman wrote a review Sep 2022
10 contributions8 helpful votes
The breakfast was totally fine. Was calm and plenty of choice. Hotel room was very clean. Nice spacious seating areas and bar. Modern and clean. Well positioned, near the canals and a fairly short walk to town. No fridge in the room, which would have been a nice touch. My partner said the ladies toilet downstairs was unclean on occasions. Staff were friendly and attentive at all times. Was a good price too, so overall a 'very good' rating amd the hotel is certainly recommended.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 12 Oct 2022
Hi Baitmanuk, Glad to hear you enjoyed our breakfast and your stay. Thanks for your kind words about the staff! Sorry to hear about the issues with the unclean toilets, I can assure you this is not our usual standard and the team has been notified to sort this. Hopefully see you again soon! Ellie, Reception Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Godfrey wrote a review Aug 2022
Cheltenham, United Kingdom11 contributions14 helpful votes
My experience here was very good, free breakfast was nice enough albeit was done right at the start. Parking is £8 so cant moan about that as you know in advance. Staff member I dealt with Teal was excellent.
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Date of stay: August 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 12 Oct 2022
Hi AlexGodfreyUk, Thankyou for staying with us. Glad you enjoyed your stay and made good use of our discounted parking! We will let Tear know about your kind review. Hopefully we see you again soon! Ellie, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daltonblue wrote a review Aug 2022
Dalton-in-Furness, United Kingdom377 contributions219 helpful votes
I feel bad knocking the hotel. It's in a great location with parking for just £8 a night next door. Ideal for the Armories (free entrance) and a surprisingly cheap £1 river taxi to the city centre. The staff at the hotel were very friendly, in fact the Indian gentleman on check in was probably the best check in experience I've ever had. All the other staff were pleasant. The room was big and comfortable. Now the gripe. Breakfast was an absolute nightmare. The queues were mainly caused however because there was only one toaster and this was set in a way that people had to put their bread in twice to get it toasted. Then there was the wait for bacon and sausages to be refilled ( not a short wait, a good 10 minutes). We recently stayed at a sister hotel in Crewe and their toaster was of a different model that was an industrial 4 slice one making 4 slices very quickly. Mind you they also had cheese on offer which would have also got people away from the queues. Even a few bread rolls which wouldn't need toasting would also alleviate queues to some extent. The last problem was a lack of plates. Would we stay again, yes. Though we would make sure we didn't wait until 8.30am to get breakfast
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tom Clarke, General Manager at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Responded 12 Oct 2022
Hi Daltonblue, Thanks for your review, happy to hear you enjoyed your stay and our team treated you well, we will be sure to pass on the message! In regards to breakfast, thankyou for your criticism and great ideas on this I will be sure to pass it on to management, so we can ensure a enjoyable experience for all our guests even on busy days. Hopefully we will see you again soon! Ellie, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$61 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express leeds city centre-armouries hotel leeds, express leeds city centre armouries, holiday inn leeds, leeds holiday inn
LOCATION
United KingdomEnglandYorkshireWest YorkshireLeedsClarence Dock
NUMBER OF ROOMS
130
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HOLIDAY INN EXPRESS LEEDS CITY CENTRE - ARMOURIES, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 275 Photos (England) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Nearby attractions include Royal Armouries Museum (0.09 km), Leeds Dock (0.1 km), and Leeds Discovery Centre (0.3 km).
What are some of the property amenities at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Conveniently located restaurants include Mumtaz Leeds, Printworks Kitchen & Bar, and North Star Coffee Shop.
Does Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel?
Many travellers enjoy visiting Abbey House Museum (6.0 km), Kirkstall Abbey (5.9 km), and Temple Newsam (4.8 km).
Is Holiday Inn Express Leeds City Centre - Armouries, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.