Stayed here just the one night and checked in early, which was great. Staff were very nice There's great parking next door and only £8 when staying at this hotel. The room were very comfortable as was the bed. The hotel is clean and tidy and only 15 minutes walk the the centre of Leeds. The Bar was very handy for a couple of beers and something to eat when returning from a night out. The breakfast was very nice but poorly run. Constantly running out of sausage, Bacon or scrambled egg , we give up waiting for sausages But I would still stay here again when visiting Leeds very impressed to be honest. 9/10
The hotel is has a big sign that when you drive up to and stop to see if that is the car park, there are signs saying you will be charged £100 for stopping. Very confusing and you will spend your stay worrying if you have incurred a fine for stopping to find where the car park is. Bit of a trek from the multi story car park if you need to use the lift. Staff are friendly and helpful. We were staying here because we were going to an event in Leeds. We checked in just after 3 and had a dinner reservation for 5.30. It was only when we went to turn the lights on to start getting ready, we found out there are no lights!!! Some daft reading lights on each side of the bed, strange purple LED mood lighting but no semblance of a light when you enter the room and where the mirror is. I understand this is a budget hotel, but if there’s going to be cost cutting I would rather be able to see in the mirror than have a flat screen tv? Not only can you not see yourself in the mirror, but the socket next to it is fitted so close to the ground that you can’t plug in a hairdryer or any other hair equipment. I’m pretty sure this isn’t in keeping with BSI regulations? So as you can imagine, my partner and I had an awful time getting ready, having to use random sockets across the room with no mirror. So if you’re planning on staying here and thinking “oh it’s just somewhere to get ready for the night and a bed to sleep in” don’t book it, it’s barely functional as a hotel room! Air conditioning is rather noisy, so we didn’t have the best sleep. Toilet outdated and a bit grubby. Breakfast was not a good experience. No cutlery laid out on tables and very much a do it all your self thing, fabric chairs with dirty stains on them. Breakfast food all crammed into a small area, quite disorganised and stressful. Worth noting the hotel has a bar but doesn’t sell any bottled water, just canned water. Nothing wrong with it just a bit strange! Overall not the best experience. Wouldn’t recommend to anyone, we paid around £110 and I would suggest forking out the extra £50 to stay at a Hilton or a Radisson hotel, where you could actually use a hairdryer at a mirror and not be in pitch darkness. Who knew that was a luxury nowadays! Would stress that this is an issue for hotel management, all the staff we interacted with were friendly, helpful and efficient. Such a shame with the lack of amenities as the hotel has the potential to be a nice place to stay. Relatively modern and clean interior but the whole mirror situation has put me off the Holiday Inn brand for life. A side note - the multi story car park is a confusing process. We even witnessed a car crash in it. You can’t just pay at the barrier, you need to go do it at a machine first. Wasn’t very clear. Attached pictures of awful lighting and perhaps the worlds most questionable placement of a socket.…
Positives are friendly staff and good location. Breakfast was pleasant. We had an extra bed in our room which made it very cramped if staying more than one night Main issue was the temperature of the room - it was so hot we had to sleep with the window open all night.
Check in was long - I don’t think 2 desks is sufficient The full length mirror had no lighting near it which was a bit odd as you couldn’t quite see yourself in full light. Big comfy beds and a decent sized room. Breakfast in the morning was good, pretty simple offering but does what it needs to! Sausages were tasty and croissants nice and light.
Good size room, the beds were very comfortable, it was quiet, good shower and a decent TV. Lovely surrounding area by the canal and a good (if slightly limited) breakfast buffet. We did however suffer with the hot room issues that I've seen mentioned in several reviews.
We wanted a hotel in this area for visiting our daughter. Lovely area. Staff were very friendly. Room was nice, but a bit cramped for 3. Also it was pretty hot in the room and the air con simply pumped more hot air into the room (tried every setting). Looking at other TA reviews, the air con is hit and miss so we were a bit unfortunate. I’d stay again and hopefully get a room with working air con next time
We have been here before but was a while ago and just for an event next door so was surprised when we stopped recently and managed to stay a few days and explore the area. Very nice, easy walk into town along the canal. Rooms are quite small compared with other chains although they have really got it right when it comes to space saving. Little touches like hiding the hair dryer, ironing board/iron behind the full-length mirror. The children's bed in family room converts to a sofa (most chains have a camp style bed permanently in the room). Also one of the lights in the bathroom is a low blue bulb which can stay on all night for early morning trips to the bathroom, things like this although small are really well thought out. Breakfast was fine and although busy some mornings you can take to your room if you like. We didnt have dinner as went out but did use the bar which was fine to kick back for an hour and dog friendly..…
The breakfast was totally fine. Was calm and plenty of choice. Hotel room was very clean. Nice spacious seating areas and bar. Modern and clean. Well positioned, near the canals and a fairly short walk to town. No fridge in the room, which would have been a nice touch. My partner said the ladies toilet downstairs was unclean on occasions. Staff were friendly and attentive at all times. Was a good price too, so overall a 'very good' rating amd the hotel is certainly recommended.
My experience here was very good, free breakfast was nice enough albeit was done right at the start. Parking is £8 so cant moan about that as you know in advance. Staff member I dealt with Teal was excellent.
I feel bad knocking the hotel. It's in a great location with parking for just £8 a night next door. Ideal for the Armories (free entrance) and a surprisingly cheap £1 river taxi to the city centre. The staff at the hotel were very friendly, in fact the Indian gentleman on check in was probably the best check in experience I've ever had. All the other staff were pleasant. The room was big and comfortable. Now the gripe. Breakfast was an absolute nightmare. The queues were mainly caused however because there was only one toaster and this was set in a way that people had to put their bread in twice to get it toasted. Then there was the wait for bacon and sausages to be refilled ( not a short wait, a good 10 minutes). We recently stayed at a sister hotel in Crewe and their toaster was of a different model that was an industrial 4 slice one making 4 slices very quickly. Mind you they also had cheese on offer which would have also got people away from the queues. Even a few bread rolls which wouldn't need toasting would also alleviate queues to some extent. The last problem was a lack of plates. Would we stay again, yes. Though we would make sure we didn't wait until 8.30am to get breakfast …