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Fredrick's Hotel Restaurant Spa

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548 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Reviewed yesterday NEW

Our family Christmas afternoon tea was booked months in advance, as was our request for vegan options for three adults and a child. Emails were even exchanged informing the hotel of vegan alternatives to certain ingredients, none of which couldn't be bought in a nearby supermarket. At the very least, we expected the hotel to have made a vegan cake...

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Helpful?
Thank Amy W
Reviewed 1 week ago via mobile

We visited Frederick's Hotel for spa day out. It was the best experience we have ever had. Staff was very friendly and welcoming and they have done an extra mile to make our day even more special. Huge thank you to Sara who looked after us very well. She helped us to choose lunch options which were delicious and she...

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Helpful?
Thank Angelika W
Fredrick's M, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

What a nice review and in particular for Sarah who I know will be delighted to see her name in lights she is indeed a star and fortunately for us here at Fredricks she is one of many! I will ensure that I make a personal gesture of thanks to her and hope that by seeing your feedback she continues...

Preston
Reviewed 1 week ago

This hotel has many charming attributes but it's not very well thought through. Some parts are a little tired too. At check-in the receptionist could not have been less interested but we got to our room easily enough. Despite having a lot of baggage as we were there for a wedding there was no offer of help with the luggage...

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Helpful?
Thank LadyGrady
Fredrick's M, Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Thank you for your detailed review, we are sorry that so many attention to detail points marred the experience at Fredricks and I assure you that whilst we are grateful for the positives which you highlight we shall be looking more actively at the negatives to ensure our attention to detail is heightened here at the Hotel. Should you ever...

Newport Pagnell
Reviewed 1 week ago via mobile

Booked this trip on Groupon to cheer up my partner. It looked great in the pictures online. We arrived and the staff greated us warmly. We had a lovely cream tea before venturing to the spa area. The staff in the Spa were not very engaging but we carried on eager to use the facilities. Well what a disappoimtment. Firstly...

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3Thank Richard D
Fredrick's M, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Normally our spa receives good reviews and people generally leave favourable comments about there experience, we are sorry that this appears not to be the case when you visited us. Whilst I can see there were issues on the day we generally try to ensure clients expectations are met. If this was not the case then feel free to contact...

London, United Kingdom
Reviewed 1 week ago via mobile

Lovely day and some wonderful staff , spa pool was perfect for me & steam room was nice however beware it only fits 3 people so when others arrived we had to wait & unfortunately didn't use it as much as we would have liked. We had the afternoon tea which was basic but nice. There were a few niggles...

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Helpful?
1Thank Rani J
Fredrick's M, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Thank you for your kind review, we are pleased that on the whole you enjoyed the day and rest assured that the shower has now been attended to..... Kind regards NJB

Reviewed 2 weeks ago via mobile

This is the 3rd time I have stayed here as work have signed up to a special agreement. Whilst the staff are helpful and accommodating the hotel really does not live up to expectation. The food is average and overpriced, I think the hotel thinks it is posher than it is meaning that the restaurant over promises and under delivers....

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4Thank Louise W
Fredrick's M, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

We are sorry to see that you have not had a great experience here at Fredricks and do apologise for not cosseting you in the way that we would have liked too. You are right about the restaurant and we do apologise that the substitute created whilst this redecoration takes place was not appreciated. If you have to stay with...

Lincoln, England, United Kingdom
Reviewed 2 weeks ago

Review slightly delayed, as I was giving the hotel 4 separate opportunities, to put their side of the story. We stayed at Fredricks for a business conference. We have been 4 or 5 items before, for the same event. What has become noticeable, over that time, is that the hotel has become "tired". It is clean and the staff are...

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1Thank Simon S
Frimley Green, United Kingdom
Reviewed 2 weeks ago via mobile

Treated my wife to a night away on Friday and we were not disappointed! The room was lovely and very clean, the cream tea and prosecco were fantastic and our evening meal was very tasty - such a good deal! The spa was perfect, luckily there weren't many others staying, so we had good use of the steam and sauna....

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Thank adiharris
Fredrick's M, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Thank you for the great review, we are so pleased that you enjoyed your time with us and hope it will not be too long until you return again Kind regards NJB

Ipswich, United Kingdom
Reviewed 2 weeks ago

We got a deal through Travelzoo for a nights stay with dinner and breakfast and it certainly looked appealing online. The reality is a little different and I would describe this hotel as a three star, although to be fair, we didn't visit the spa. The dinner was very nice and the food well presented, but the communal areas were...

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1Thank loopy101
Fredrick's M, Manager at Fredrick's Hotel Restaurant Spa, responded to this review

We are sorry we were not necessarily to your liking , currently we are refurbishing our restaurant which may explain some of your dissatisfaction with the public areas as you would have dinned in a temporary location, I am pleased that you thought the food was good and the team here were friendly, its only a shame that you didn't...

London, United Kingdom
Reviewed 2 weeks ago

We booked with friends for an overnight stay at this hotel. On arrival the check in staff were very friendly. Spa was relaxing. The day manager was a credit to the hotel very helpful and accommodating.

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Thank runninglady2016
Fredrick's M, Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Thank you for your kind supportive review, we hope to see you back at Fredricks soon NJB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
A lovely Edwardian building with it's own private gardens and swimming pool. Ample free car parking and great road access to the M4, M40 AND M404. Heathrow less than half an hour away and London also. Great location for Ascot, Kempton, Sandown, Windsor, Newbury and Lingfield racecourses. Close to Henley, Kingston Upon Thames,Windsor and for all major visitor attractions around The Central Thames Valley. 2 AA Rosetted Restaurant, Large Function Room and Spa Facilities. ... more   less 

Additional Information about Fredrick's Hotel Restaurant Spa

Address: Shoppenhangers Road | Crescent Dale, Maidenhead SL6 2PZ, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range: $194 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fredrick's Hotel Restaurant Spa 4*
Number of rooms: 37
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Also Known As:
Fredrick`s Hotel Restaurant Maidenhead
Fredricks Hotel Maidenhead
Fredrick's Hotel Restaurant Spa Maidenhead
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Questions & Answers

Here's what travellers have asked, with answers from Fredrick's Hotel Restaurant Spa staff and other travellers.
3 questions
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5 months ago
Swindon, United Kingdom
over a year ago

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Questions? Get answers from Fredrick's Hotel Restaurant Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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