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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,756 Reviews from our TripAdvisor Community

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Showing 2,687: English reviews
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Reviewed yesterday NEWvia mobile

Very central hotel in Windsor. Rooms are clean and well appointed, beds comfortable. Service was fine. It's all a bit impersonal as might be expected in a large hotel. Perfectly good for a short break though.

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Helpful?
Thank Kzroo
Kansas City, USA
Reviewed 5 days ago NEW

The car service they arranged (I thought would go on my hotel bill) ripped me off. The 10 pound credit for the internet reservation was no good because of a "clerical" error. It was an unseasonably hot October, but no air conditioning and no way to open a window. When confronted with these complaints I received nothing but excuses and...

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Helpful?
Thank KCBarry
York, United Kingdom
Reviewed 6 days ago NEW

We stayed here last year and had a few issues which I posted on TripAdvisor. Manager at the time advised that we should contact him direct if we ever stayed again. So I did and they looked after us well (room upgrade, good price and treats in the room). One night stay earlier this week. Location cannot be beaten right...

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Helpful?
Thank Flotink
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Flotink I am delighted you had such a positive stay with us recently following a previously disappointing experience and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it! We look forward to welcoming you back soon. Warm regards Philip...

Reviewed 1 week ago

We stayed here two nights, traveling without a car. The hotel is one short block from the train station, which also has a shopping mall with a lot of restaurants adjacent. Windsor Castle is also literally across the street, and there are lots of cute shops and restaurants in the area. We also saw a Ballet at the local theater,...

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Helpful?
Thank SB1114
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear SB1114 Thanks for taking the time to review the Macdonald Windsor Hotel following your recent visit. I was really pleased to learn that you enjoyed our location and what Windsor has to offer! We hope to welcome you back again soon. Warm regards Philip Lewis General Manager

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for one night and felt thoroughly spoilt. When we had to move rooms they upgraded us and made it as seamless as possible. Everyone we came across was friendly and they couldn't do enough to check that we were happy and having a nice time. The rooms are to a very high standard and the breakfast was lovely...

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Helpful?
1Thank rwells111
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear rwells111 Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Reviewed 1 week ago via mobile

Having decided to treat ourselves to a weekend in Windsor this hotel was in a suitable central position, essential as i am disabled. I was concerned about parking but a quick email to the hotel reassured me with the location of some spaces at the rear of the hotel and he offer of their valets parking my car in the...

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Helpful?
1Thank Helen H
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Helen H Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel. I was delighted to note that you enjoyed your stay, particularly the comfort of your room and your breakfast experience. We appreciate such a helpful review, and look forward to welcoming you back in the near future....

London, United Kingdom
Reviewed 1 week ago

Lovely hotel beautiful room,parking in hotel very expensive at £30 pounds . Evening menu very limited . Room very hot .A Discretionary service charge added to the room of 12% .The staff were very friendly and helpful

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Helpful?
1Thank ernieking
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear ernieking Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide feedback and was really pleased to read that you enjoyed your stay overall. We hope to have the opportunity of welcoming you back in the future. Best wishes Philip Lewis General Manager

Reviewed 1 week ago

I stop at the MacDonald Windsor frequently. For Windsor, Eton, Legoland, Twickenham, London it's ideally located. I find the ambience pleasant, staff attentive and polite, rooms are clean and quiet. Five star. Not the cheapest but right opposite Windsor Castle can save a lot of leg work. I use this business but always recommend it to family and friends.

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1Thank Jun K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Jun K Thank you for taking the time to review the Macdonald Windsor Hotel following your frequent visits. I am pleased that you enjoy the hotel and we appreciate the recommendation. We look forward to your next stay. Best wishes Philip Lewis General Manager

Royal Tunbridge Wells, United Kingdom
Reviewed 2 weeks ago via mobile

We had lovely comfortable sofas, a good range of teas, sandwiches and cakes to choose from, tasty champagne, fresh scones... what more could you ask for? I also took my 13 month old daughter and was pleased to be given a highchair, have an accessible lift to avoid the entrance steps, changing facilities and lots of space for her to...

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Helpful?
1Thank Rk1000
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Rk1000 Thank you for your review of the Macdonald Windsor following your recent visit for afternoon tea. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel....

Somerset UK
Reviewed 2 weeks ago via mobile

Just one night but thoroughly enjoyed a very comfortable night away, valet parking, great setting, highly recommended 😄👍 we caught the train to twickenham for the Calcutta cup match. Easy train access into London.

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Helpful?
1Thank VeggieSomerset
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear VeggieSomerset Thank you for your review and for recommending us. I am glad you enjoyed your one night stay. We look forward to welcoming you back soon. Best wishes Philip Lewis General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $249 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
12 questions
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London, United Kingdom
Chelmsford, United Kingdom
7 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5