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Macdonald Windsor Hotel

2,968 reviews
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Traveller (536)
Room & Suite (279)
Dining (30)
Overview
  • Excellent70%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“valet parking”(188 reviews)
“cupcakes”(91 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Concierge
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,968)Write a Review
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2,898 results
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1,987
651
182
58
20
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1,987
651
182
58
20
Show reviews that mention
All reviewsvalet parkingcupcakesopposite the castlelovely hotelcar parkhigh streetperfect locationcooked breakfastwould highly recommend this hotelexecutive roomweekend breakfantastic staylovely roombreakfast was excellentstayed for one nightfull englishmember of staff
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1 - 5 of 2,898 reviews
Reviewed 2 days ago via mobile

Ok , we booked D,B&B this is a beautiful hotel valet parking great . Staff are friendly but most we met need more training and a better grasp of the English language. The room was beautiful, contemporary, with lovely robes and slippers, mini bar lovely...More

Thank Darcyknight64
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded yesterday

Dear Darcyknight64 Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stay. I appreciate your constructive feedback...More

Reviewed 2 days ago

We stayed for a weekend away and we had a really enjoyable visit. The valet parking (although pricey) was excellent and the two concierge staff we dealt with were brilliant and very helpful. We got a complimentary upgrade to a Feature Double Room from which...More

Thank Nicola P
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded yesterday

Dear Nicola P Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel. I was delighted to note that you enjoyed your stay, particularly the helpfulness of the reception team. Please be assured that I...More

Reviewed 2 days ago

Had the weekend here with friends. The staff were very accommodating and we received a complimentary upgrade. Lovely comfy bed. Nice double shower. Drinks in the bar are slightly pricey but we expected that. Breakfast was super with lots of choice. Was an issue in...More

Thank Solrsparkle
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded yesterday

Dear Solrsparkle Thanks for taking the time to review the Macdonald Windsor Hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your upgraded room and breakfast experience. We look forward to welcoming you back!...More

Reviewed 2 days ago

We spent a four day break in Windsor at Christmas. From the moment we arrived at the hotel to the moment we left nothing was ever too much trouble for the young, enthusiastic, professional staff. We had a lovely room but sadly the window pane...More

Thank Candice-7
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded yesterday

Dear Candice-7 Thank you for your review of the Macdonald Windsor Hotel following your stay with us at Christmas. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stay overall, despite the...More

Reviewed 1 week ago via mobile

Very good location, the door is open to Windsor castle. Hotel room is nice, clean and big enough for a short trip. Valet parking is possible and a bit pricey (30£ per night) but you pay for the location. The view from my room was...More

Thank Monika M
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 1 week ago

Dear Monika M Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was pleased to note that you had an enjoyable stay, particularly the service from our reception team. We hope to welcome you back soon! Best...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
US$148 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$148 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
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Traveller (536)
Room & Suite (279)
Dining (30)
Hotel & Grounds (335)
Bathroom (52)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Texantraveladdict
13 January 2018|
Answer
Response from justustwo1965 | Reviewed this property |
They don’t have family rooms but do offer adjoining rooms, but that does mean you have to pay for two rooms.
0
Votes
9 November 2017|
Answer
Response from David H | Reviewed this property |
Sorry for late reply but been away and in any case not sure why your question came to me. I think you meant to send to the hotel
0
Votes
Rosie96
4 May 2017|
AnswerShow all 3 answers
Response from Jun K | Reviewed this property |
It has facilities for Wheel Chair users. Sorry, didn't see your question til now and I know it's a little late but, I don't log onto to this very often. Lifts front and back of Hotel. Toilets and rooms. Reception, Dining... More
0
Votes
Room Tips
"I think they will all be good depending on the category"
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"Pearl Suite with balcony overlooking The Guildhall and views of Windsor Castle is pure luxury!"
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"As there was a Xmas party on in the restaurant, reception kindly put me on a high floor, where I heard..."
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"High floor that doesn't look out onto the courtyard."
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