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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
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2,671 Reviews from our TripAdvisor Community

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Showing 2,606: English reviews
Stourbridge, United Kingdom
Reviewed 30 January 2016 via mobile

So wonderful to be surrounded by lovely people. I'm not sure why, but every single member of the staff are just awesome. Last nights meal was wondrous and they even remembered a casual comment about my birthday and presented me with champagne and a cake. How lovely is that. Well done everyone. One very happy and satisfied customer who will...

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Helpful?
Thank Phil O
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay to celebrate your birthday. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the...

Hants
Reviewed 27 January 2016

The hotel had a Superb location opposite Windsor castle and right in the town centre with friendly and helpful staff , the room and the hotel was very clean and comfortable With great attention to detail

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1Thank alanlD2253JU
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Staines-upon-thames
Reviewed 26 January 2016

just stayed here for one night but will definitely be back. The service was very helpful and friendly throughout the whole of our stay. Great location, great food, very comfortable room so what more could we want? Highly recommend

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Helpful?
Thank 728lesr
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable stay - we appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Kingston Upon Thames
Reviewed 26 January 2016

If you are looking for a great hotel in a great location with great staff - then look no further. This is a probably as good as it gets on comfort and customer service. We will staying again soon for sure. The only disappointment was that we did not stay longer.

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1Thank oliversB1419ID
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am delighted you had such an enjoyable stay and appreciate the recommendation! We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

Northampton
Reviewed 26 January 2016

My husband and I visited on a special break, which included wine and cupcakes. The service was second to none and we were made welcome from the moment we arrived and had our car valet-parked. Food is of a very high class and beautifully presented. The hotel seems to have been refurbished very recently and is modern, yet comfortable. The...

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Helpful?
Thank libbys249
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

London, United Kingdom
Reviewed 25 January 2016

We stayed here once previously a while ago and very much enjoyed it. Thankfully this experience was just as good. The hotel has a very warm, boutique modern, relaxed entrance from the busy streets of Windsor, a very calming aura about it. The reception welcome is nicely pleasant and efficient. We were going to eat in Windsor town itself but...

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Thank C E
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to complete a review of the Macdonald Windsor Hotel following your stay with us. I am pleased that you enjoyed your stay and appreciate the helpful details you provided. I was sorry to note that you were disappointed with the parking charge. Parking is limited in Windsor, and we offer a full...

Westcliff-on-sea, Essex
Reviewed 25 January 2016

This is without doubt the best hotel in Windsor. Opposite the castle, right on the high street, it's comfortable, clean, convenient and friendly. We stayed on the night of our wedding and we're upgraded as it was a special occasion. The staff could not have been more helpful or more attentive. Hotel room was exquisite and well appointed, fantastic bathroom...

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Thank NewlywedsInWindsor
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay and congratulations on your marriage! I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of...

Ipswich
Reviewed 25 January 2016

Very good and a great location. Everything about this hotel was great from entering the hotel to the staff and presentation of the place. We had a very nice room quiet and very comfortable. The one slight draw back would be the car parking expensive. However we found a weekend car park 5 mins from the hotel at £6.50 for...

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Thank bernardl104
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and your room was comfortable. We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

kent
Reviewed 25 January 2016

We decided very last minute to stay here, the location is right in the heart of windsor a perfect spot. We parked the car this time locally. We had delicious cup cakes in our room, the rooms are a delight. Our daughter had a balcony overlooking the castle!! A fantastic scottish piper played as it was "Burns Night" which added...

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Thank fivestarKent
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location and breakfast experience. We hope to welcome you back! Warm regards Paola Cassotti General Manager

Essex
Reviewed 24 January 2016

Windsor is one of our favorite places, and whenever we have a weekend break there we always choose the MacDonald. Staff are very friendly and professional, rooms are immaculate. Breakfast is always superb. We recommend this hotel, and urge you to join the MacDonald Club, and take advantage of all the little extras on offer. These add nice touches to...

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Thank A_MEssex
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $241 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
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Hotel Style:
#1 Romantic Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
3 months ago
London, United Kingdom
California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Early”
 of 5 bubbles SuffolkFrenchie, 30 Nov 2016 | Read review
“front best”
 of 5 bubbles steveI7271GJ, 18 Oct 2016 | Read review
“Ask for a castle view on a high floor”
 of 5 bubbles 657joannes, 16 Oct 2016 | Read review
“The best rooms are those facing Windsor Castle, but they are also the priciest.”
 of 5 bubbles BT5683, 15 Oct 2016 | Read review
“Rooms at the front of the building had castle views ,try for room 406”
 of 5 bubbles 587PaulT, 13 Oct 2016 | Read review
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