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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,702 Reviews from our TripAdvisor Community

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Showing 2,637: English reviews
Matlock, United Kingdom
Reviewed 18 February 2016 via mobile

We enjoyed our stay at this hotel and found its location perfect. The ground floor bar area with sofas has a lovely ambience and we were lucky to have a room with a view of the High St and castle - I had booked an executive double. The hotel was extremely busy and demand for all services - restaurant, breakfast,...

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Helpful?
Thank Alan K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a detailed review following your stay at the Macdonald Windsor Hotel. I am pleased that you enjoyed your stay with us overall, particularly our location and the ambience of the hotel. I appreciate your helpful feedback regarding room 116 and I will be reviewing the storage and coffee making...

California
Reviewed 17 February 2016

My husband and I stayed at the Macdonald Windsor Hotel for two nights. We were in the "Topaz" room. It is a large suite with a wall of views to a lovely, old museum and the main street, one story below. It has a generous foyer that can be closed off by French doors. Chicly decorated in deep purples and...

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Helpful?
Thank TingNa
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay and we appreciate your detailed feedback. We hope to have the opportunity of welcoming you back soon! Warm regards Paola Cassotti General Manager

Reading, United Kingdom
Reviewed 16 February 2016

A lovely hotel with very helpful and friendly staff, have stayed here more than once and would definitely stay again. The hotel is in a great location close to all the shops , pubs and Windsor castle.

Review collected in partnership with this hotel
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1Thank Vanessa B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

London
Reviewed 16 February 2016

Good level of service, though at times the staff needed to be a bit more aware. Lovely room with good servicing if required. Pleasant stay and would recommend/visit again in the future. Thank you very much!

Review collected in partnership with this hotel
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Helpful?
Thank j0handes
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment overall. I'm sorry you felt the team needed to be a bit more aware and I will be monitoring this closely. I appreciate the recommendation and hope to welcome you back soon! Best wishes...

Norwich, United Kingdom
Reviewed 16 February 2016

This hotel is in the heart of Windsor and a great place to stay for the castle, etc. We ate in the restaurant in the evening and the staff were delightful and so helpful, turning up the heat on a very cold evening so we were tasty warm. Breakfast was just what we wanted too and you can park your...

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Helpful?
Thank Lesley C
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

neyland
Reviewed 16 February 2016

We went as a couple for a two night stay, and had a fantastic time, the Hotel is superbly positioned in the middle of Windsor. The Hotel itself was fantastic with very smart lounge and bar areas, very comfortable and spacious rooms, we only had the basic room but that was lovely, however the defining element of the Hotel is...

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Helpful?
Thank Chassy177
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

Barking, United Kingdom
Reviewed 16 February 2016

Me and my partner stayed here valentines weekend and wow what a lovely hotel. We stayed at the Harte and Garter last year but this was so much nicer. The staff are very helpful and the decor and is so warm and inviting, candles, low lighting, comfy sofa's and open fire and that's just the entrance. We had a standard...

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Helpful?
Thank JAYNE S
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Royal Tunbridge Wells, United Kingdom
Reviewed 15 February 2016

we had a very pleasant overnight stay whilst in Windsor to visit the castle. The hotel is very well placed in the centre of Windsor almost opposite the castle and all the shops. We ate in the restaurant in the evening and had a very good meal, the best scallops I have had for a long time and steak perfectly...

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Helpful?
Thank Kate M
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Carmarthen, United Kingdom
Reviewed 15 February 2016

My partner treated me to a weekend in Windsor, never stayed here before and would certainly come back to stay at this hotel. First impressions very good, valet parking by a very helpful gentleman, only parked there the one night as it is very expensive. Reception staff and waiting staff very helpful and friendly. Had a lovely meal there on...

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Helpful?
Thank sian1963
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel. I was delighted to note that you enjoyed your stay, particularly the helpfulness of the staff. Please be assured that I have passed your comments to them, as I know they will be encouraged by it. We appreciate...

Uxbridge, United Kingdom
Reviewed 15 February 2016

Freshly squeezed orange juice doesn't come out of cartons !! And the breakfast staff didn't clear any tables as guests were told to wait as it was unusually busy !!! Breakfast was average room was good

Review collected in partnership with this hotel
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Thank mrwhutton
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review. I am delighted that you enjoyed your stay with us, particularly your room. I was however extremely concerned to learn that orange juice from cartons was served at breakfast. This was incorrect and I have discussed this and the service issues you experienced with our Restaurant Manager so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $207 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
4 months ago
London, United Kingdom
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room at end of hall was quietest”
  • Right outside the hotel front door, Windsor Castle Grounds
  • Slippers, shoe polish materials
  • Comfy bed
  • towel warmer
  • Sitting area
  • Robes, ironing board
  • Coffee & tam service
 of 5 bubbles indianatraveller, 20 Jan 2017 | Read review
“We had a lovely room high up in the hotel with a view over the hills and the great park”
 of 5 bubbles ianp848, 17 Jan 2017 | Read review
“Purle suite +++++”
 of 5 bubbles 900mez333, 16 Jan 2017 | Read review
“We were on the 5th floor, with a good view over Windsor and a partial view of the castle.”
 of 5 bubbles 71stephenj, 12 Jan 2017 | Read review
“Peridot Suite was Beautiful!”
 of 5 bubbles JuneG194, 9 Jan 2017 | Read review
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