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Macdonald Windsor Hotel

2,998 reviews
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Traveller (539)
Room & Suite (334)
Dining (30)
Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(191 reviews)
“cupcakes”(92 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Concierge
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,998)Write a Review
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Traveller rating
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182
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2,007
657
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21
Show reviews that mention
All reviewsvalet parkingcupcakesopposite the castlelovely hotelcar parkhigh streetperfect locationcooked breakfastexecutive roomwould highly recommend this hotelweekend breakfantastic staylovely roombreakfast was excellentstayed for one nightfull englishmember of staff
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641 - 645 of 2,928 reviews
Reviewed 6 July 2016

Lat time no breakfast possible before 7am. Room service worked out to be dry toast an nothing else. else. This time on 5th floor room was extremely hot and this because airco was down. Breakfast is a disaster, please return to a decent buffet.More

Review collected in partnership with this hotel
Thank roberthG4274UC
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 19 July 2016

Dear Guest I was concerned to receive your review following your recent stay with us. Unfortunately there was an issue with one of our air conditioning units during your stay and I am sorry for any inconvenience caused whilst we were waiting for a part....More

Reviewed 6 July 2016

Top notch classy hotel but not happy about waiter barging into room narrowly missing my wife in state of undress. He should have handed the milk to me when I put out my hand or placed it by the kettle near the door, but instead...More

Review collected in partnership with this hotel
Thank garyfM2061UR
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 19 July 2016

Dear Guest I am pleased that you enjoyed your recent stay with us, however I was extremely sorry to learn of your disappointment with the service you experienced during your recent stay at the Macdonald Windsor Hotel. I would like to assure you that your...More

Reviewed 6 July 2016

Stayed in this hotel recently for one night over the weekend a had a brilliant experience. The room was modern clean an bright and had everything we needed to make our stay an enjoyable one. The bar area is welcoming as is the restaurant although...More

Review collected in partnership with this hotel
Thank David G
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 9 July 2016

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We...More

Reviewed 5 July 2016

Very nice hotel in general. Just was given the wrong room with another guests stuff in there. Once we got our room our extras we paid for were not in the room also so meant another trip down to reception.More

Review collected in partnership with this hotel
Thank 402lewisf
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 19 July 2016

Dear Guest I am pleased that you enjoyed your recent stay with us, however I was extremely sorry to learn of the error made on your arrival at the Macdonald Windsor Hotel. I would like to assure you that your experience is not at all...More

Reviewed 5 July 2016

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Review collected in partnership with Amoma.com
Thank Mike Q
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 9 July 2016

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
US$195 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Green Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$195 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Green Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
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Traveller (539)
Room & Suite (334)
Dining (30)
Amenities (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
cwinch66w
11 February 2018|
AnswerShow all 3 answers
Response from Hford | Reviewed this property |
No pool not sure about spa but it’s a great hotel .inner courtyard facing rooms are the best ..really quiet
1
Vote
Texantraveladdict
13 January 2018|
AnswerShow all 2 answers
Response from Mihai T | Reviewed this property |
As far as I know, no. But two rooms can be combined into a duplex, having an internal door between.
0
Votes
9 November 2017|
Answer
Response from David H | Reviewed this property |
Sorry for late reply but been away and in any case not sure why your question came to me. I think you meant to send to the hotel
0
Votes
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Room Tips
"The Pearl Suite"
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"Pay for the front facing suite if you can."
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"make sure you ask for a bath if you need it, and make sure the TV works!"
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"Book online direct"
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