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Holiday Inn Express Windsor

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Holiday Inn Express Windsor
Holiday Inn Express Windsor
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498 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Coventry, United Kingdom
Reviewed 2 days ago NEWvia mobile

Ok so I know £62 for 2 people in Windsor for one night is not too bad, however the minuses do outweigh the pluses. Considering it's on the main flight path into Heathrow, the rooms are not even soundproof against road traffic! Heavy feet in the room above sounded like thunder. Shower had very little pressure, the room was set...

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Helpful?
Thank CJamesaudio
staffs
Reviewed 4 days ago NEW

Stayed here to visit Windsor Castle,position is very good,nice 10 minute stroll into town.Parked car in underground car park for £12 which meant we could leave it there whilst we visited the castle.would use again.

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Thank heather198
Darlington, United Kingdom
Reviewed 5 days ago NEW

This review is very mixed but I hope it's informative. Positives - amazing views of Windsor castle from some hotel rooms. Very Close to Legoland. Food selection for kids brilliant. Foosball area for kids to hang out. Staff very friendly and helpful. Decoration nice and modern. Free parking. Negatives - We were there two nights after the first nights stay...

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Helpful?
Thank KL_Caley
Hampshire, United Kingdom
Reviewed 6 days ago NEW

Myself and several of my friends have stayed in this hotel on a number of occasions over the last few years and are yet to have a bad experience here. The staff are friendly and polite at all times, the rooms are minimalistic but very clean and have everything you need for one or two nights stay. IT is worth...

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Thank Serena B
Amsterdam, The Netherlands
Reviewed 6 days ago NEW

I stay at a lot of Holiday Inn Express for work, this is the lowest quality location I have stayed at. At the end of the day, a hotel room is about sleeping. When you wake up in the morning you should feel a level of refreshment and be ready for the next day. That will not happen at this...

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Helpful?
Thank DLECdutch
Management response:

Dear DLECduthc, Thank you for your review on our hotel. I am disappointed to hear that your stay with us was not satisfactory. At Holiday Inn Express, we provide liquid soap and shampoo, and mid-large towel as per brand standard guideline. We are also launching our new-look for breakfast with new products in early February this year. When you visit...

Melton Mowbray, United Kingdom
Reviewed 1 week ago via mobile

Spent Monday to Friday in the hotel booked by work. Some good points some of the staff very professional, rooms cleaned daily and I must say my room was very clean. Was staying on a bed n breakfast with the option of evening meal. The food was the major down side tried the cannelloni was very poor complained it was...

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1Thank Tam N
Management response:

Dear Tam, Thank you for your feedback on our hotel. I am pleased to hear that your overall experience for your stay was satisfactory. just to make you aware we are launching soon our dinner menu, most probably in February. Your feedback is valuable and I will make sure all the concerns are covered during new menu designing. I hope...

East Grinstead, United Kingdom
Reviewed 1 week ago

Positives: good, friendly staff. Clean and quiet. Just a couple of negatives. We did ask for hard pillows rather than the soft ones we were supplied with - and despite two requests - nothing happened. Secondly - while the breakfast was plentiful - I did ask for a vegetarian alternative to the eggs and beans and was told there wasn't...

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Thank SimonW565
Management response:

Dear Simon, Thank you for your feedback on our hotel. I'm pleased to hear that you enjoyed your stay with us. Rest assure, I will be looking into it all problem concerns. Also, we are launching our new breakfast standard from first week of February. When you next visit us please try our new range and let us know your...

Kampala, Uganda
Reviewed 2 weeks ago

Hotel is clean and the rooms were spacious, especially compared to the rooms in Premier Inn's. But a bit soulless and drab. Not very inspiring. Set in Windsor and located close to such lovely buildings and architecture, it could do with a bit of brightening up. Restaurant not particularly attractive and food very basic. But the staff were friendly and...

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Helpful?
Thank judysam2016
Management response:

Dear Judysam2016, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  Just to make you aware, Mid-February we are updating our bedroom soft make-over. A positive guest experience is something our staff takes great pride in, so we value your feedback. I hope to welcome you back again...

Swindon
Reviewed 3 weeks ago

On booking and cancelling within a couple of hours for 3 nights last April 2016 I received a cancellation email only to find out later that i was still charged for the room The booking had been made by my daughter and was not only expensive but a genuine mistake as I had already booked into a cheaper place The...

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Thank susanaE7094NP
IHGService, Guest Relations Manager at Holiday Inn Express Windsor, responded to this review

Hello susanaE7094NP, Thank you for leaving feedback about the Holiday Inn Express Windsor, UK. I feel concerned that you encountered issues with the cancellation of your room. It is our goal to meet your expectations as a guest and I have sent you a private message to get more details about the incident. Despite the shortcomings, I hope that there...

Gurgaon, India
Reviewed 3 weeks ago

i stayed with them for a week during my business visit. the room size is too tight. the walls between rooms are too thin and you could hear what's going on in the next room. you also get to hear a lot of police siren as there is a police station next to it. the traffic sounds will always be...

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Helpful?
Thank Speeeed
Management response:

Dear Speed, Thank you for bringing this to our attention. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with our staff and make the necessary changes. Also to keep you aware we are launching new breakfast from end of January. I hope you choose...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning

Additional Information about Holiday Inn Express Windsor

Address: 71 Alma Road, Windsor SL4 3HD, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: $116 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Windsor 3*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Windsor staff and other travellers.
5 questions
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Galway
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Windsor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Windsor Castle - possibly a higher floor if you don't mind waiting on the lift.”
 of 5 bubbles KL_Caley, 18 Jan 2017 | Read review
“Do not stay on the 3rd floor. More noise from landing planes.”
 of 5 bubbles DLECdutch, 17 Jan 2017 | Read review
“Be specific and ask for a family room if staying with kids, we were given two rooms next to each other, but not adjoining.”
 of 5 bubbles judysam2016, 5 Jan 2017 | Read review
“Buyer Beware do not use their so called online reward deals not cheap and no refund on cancellation .”
 of 5 bubbles susanaE7094NP, 2 Jan 2017 | Read review
“ask them for some quiet rooms.”
 of 5 bubbles Speeeed, 29 Dec 2016 | Read review
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