Great hotel, very relaxing vibe no stress or hotel rules they just go with the flow. Quality accommodation, great food and drinks and very welcoming of our puppy. The young staff on the bar were chatty and excellent well done team. The short walk to Broadway was present and easy and the various areas to sit across the property are a delight.
Probably the best place to take your dog on holiday! The rooms are lovely, cosy and great toiletries. The hotel not only provides local walks but also wellies and a luxury warm dog bath. He was also treated to 'pupcorn' and a cheeky sausage at breakfast
My mother, our dog and I travelled from the Isle of Sheppey, Kent, to meet our family from the North. The grounds were absolutely stunning and took our breath away as we drove through the estate into the Fish. We stayed in a beautiful dog-friendly room in the Stables. We were overwhelmed by the generosity and facilities at the Fish with bowls, bed, towel, treats and toy provided for our dog, Minnie. The food at the bar and in the restaurant was of excellent quality and taste. The service from the staff is what ultimately made our retreat truly memorable. Lauren, Harry, Lennon and Max are credit to the Fish. Their hospitality skills were exceptional. They catered for all our needs with enthusiasm and positivity.
We had the most amazing time and we looked after by staff who were so friendly and accommodating. The setting was truly beautiful and it was so nice to have a private space to celebrate! The food cooked by Damien was outstanding, the smokey BBQ added to the rustic charm and chilled atmosphere! Grace was looking after us, she was attentive and had a great personality, thank you so much for looking after us!! The Fish is such a wonderful place, idyllic, relaxing and a fantastic experience.
A lovely hotel. We thoroughly enjoyed our sadly too brief stay and look forward to returning. The hotel enjoys a beautiful setting and there are some stunning views of the surrounding area. The village of Broadway is charming and worth a visit. The hotel itself consists of a number of different buildings and is built into a steep hill. This wasn’t a problem for us, but if you have issues with mobility , check the location of room before booking. There are some rooms closer to the main hub of the hotel (restaurant, lounge and bar). There is no reception desk, but there are plenty of staff to greet you when you arrive. Check in was effortless and an issue with our bill was sorted efficiently on check out. The Fish contacts you prior to arrival so you know where to go and what to expect when checking in. We stayed in a veranda room. Beautifully decorated and spacious. A lovely little patio with table, chairs and a very comfortable egg chair. Sadly the weather was unsettled so we couldn’t make the most of this outdoor space. Some reviews have commented on noise from adjoining rooms. This wasn’t an issue. We heard the odd bark from our neighbours dog, but certainly nothing to disturb us. A couple of things to be aware of in these rooms. They are quite warm. There is no window in the bathroom and only patio doors in the bedroom with two small windows for ventilation. A room fan was provided and it was fine, but perhaps in very hot weather it could be an issue. The lighting in the room could have been better which made applying make up in the bedroom difficult (lighting quite dim and no lights close to mirrors in bedroom). A niggle rather than a problem. The lighting in the lovely bathroom was good, so problem solved! The food in The Hook was delicious. We enjoyed a good dinner and breakfast. The wine is reasonably priced for a hotel. The staff are the hotels best asset. All were friendly and helpful. They work incredibly hard to make your stay enjoyable. Thank you! A really nice mix of guests gave the hotel a nice, chilled vibe. There were young families, dog owners, couples of all ages and friends all enjoying the hotel . It was lovely to see the hotel offering something for everyone. There was a play area for children and dogs were really well looked after. There is even a small “beach” area. As a middle aged couple enjoying an anniversary break without our children, we found the hotel peaceful and relaxing. 100% recommend and can’t wait to return to The Fish. This review probably doesn’t do this wonderful place justice.…
The place is stunning and it is such a shame the staff can’t keep up. The girl in the bar was the rudest girl I’ve met, I was told to sit down and wait for table service and that shots were not the ‘done thing’ unfortunately the poor service let’s a great place down.
We stayed in the hilly huts for a weekend away and absolutely loved our time here. Our hut was positioned perfectly for relaxing in the hot tub with lovely views ahead. The hut and it’s setting were romantic and perfect for a relaxing couples weekend. We had dinner and breakfast in the restaurant which were both excellent. The menu included a wide selection of delicious meals, all that looked inviting as they came out. The service was fantastic both in the restaurant, and at reception. A faultless relaxing weekend away.
I had booked a lbigger room on our arrival i was informed our room only had a shower. If you look at the pictures online there is a picture of a free standing bath. Probably on this occasion i should of confirmed. We have just returned from The Fish, and reluctantly I have to say below par to our previous visit 3 years ago. Our first evening we had dinner in the restaurant which left alot to be desired. The choice was limited and they seemed to have forgotten how to season food. I must say George was excellent. Generally the hotel looks a little tired and has been taken over by dogs. Maybe next time we will try the Dormy.
This was a belated present from our family that had previously been cancelled due to the pandemic. Our arrival was met with informative and helpful assistance from Rebecca who was the first (of many) to display the enthusiasm that the staff here epitomise. In fact, whilst at the hotel, we found the reservations team always available to deal with any queries; and checking with us that we were content. I have no doubt, having met their manager Vicky Woodman that this is something positively encouraged and demonstrated from above. Housekeeping were equally accommodating and there was a dark haired lady (whose name regrettably I cannot recall) who without hesitation dealt with any requests with a smile and efficiency. Our room at The Fish was tastefully furnished with extra little touches such as still water being provided. In fact, one finds these thoughtful additions throughout the hotel. Examples include umbrellas, anti-bacterial sensor pumps, a bookcase filled with complimentary sweets and dog bowls filled with water. On the first night my wife and I were dining at Dormy House and the hotel arranged for one of their own to take us. We later discovered that this individual just happened to be the CEO of The Farncombe estate, Andrew Grahame. It was a pleasure to chat to Mr Grahame and the fact that he found the time to take us is indicative of the ‘family’ ethos that appears to surround this group of hotels. Senior managers appear happy to take on any task. Their staff consequently work extremely hard, with an enthusiasm and willingness to help that is undoubtedly genuine. When we arrived at The Dormy, Sian (hopefully spelt correctly) showed us around the hotel with patience and courtesy despite having other obligations. Bianca served us in the restaurant and was an absolute delight. She was fully able to explain how some of the dishes were cooked and proffered her choice of red wine when asked. She seemed to thoroughly enjoy her work despite being busy and was even able to remind me that (despite my initial reticence), she ‘knew’ I would have the chips!. The food (Monkfish and lamb amongst others) was delicious and beautifully presented. This is fine dining with prices to match. Our return journey was facilitated by Vipul Kapur (The Dormy manager) who enlightened us with details of the whole estate. When the rest of the family joined us the following day, we were always accommodated with a ‘it’s not a problem’ attitude that made such a large party feel welcome. Brandon (F&B manager at Hook) encompasses all these traits along with his staff in the restaurant. He assisted me throughout our stay and was never put out with any requests. His staff work tirelessly to ensure the guests are well catered for and breakfast is a treat. All of my family enjoyed their dinner (too many dishes to cite); and when my daughter enquired if they had any (blue) milk for her daughter, Brandon sourced this from outside to assist. This is a fine example of how this hotel goes beyond expectation for their guests. If you are looking for a relaxing stay with spectacular views in fine surroundings, you will not be disappointed if you book into one of the hotels in this estate.…
We had two nights at The Fish last week, to celebrate our Silver Wedding Anniversary and my wife’s Birthday. We stayed in one of the Hilly Huts (no. 4) and it was absolutely brilliant. The whole experience/environment was first class and, in particular, I have to commend ALL of the staff for being so professional……whilst, also, being so friendly!! It’s a fabulous place to visit/stay. The food and the service was excellent. It’s top quality throughout…..and we can’t wait to return!!