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We visit the plas derwen almost every week and it never fails us. Sunday lunch is amazing, the service is always spot on and the rev james beer is the best around. Thanks to kate Kevin and all the staff, your hard work is always...More
Had lunch, with wifey. Disappointed with the blandness of the food and poor service from the chefs serving burnt battered fish. Service from waitresses very good, though miffed at why they would allow such a dish to be served.More
Management response:Responded 17 June 2017
I am sorry to hear that you were unhappy with your meals when you visited, this is not up to our usual standard and I apologise that this was not resolved for you on the day. If you would like to discuss your complaint...More
We stayed for a night this week and had an excellent time. Staff were really friendly and helpful. We had a lot of requests and they were really accommodating.
The rooms were huge, really comfortable and good value for money. I was concerned there may...More
Like comment below we waited over 30 minutes for our meal and it wasn't busy, they had ran out of Sunday dinners too!
Waitress services was a disgrace to say the least!
Told to go to the conservatory and we would be seated and served...More
Wanted a good square meal after a busy day running around.
Sorry Plas Derwen but not a good experience.greeted by a sour faced waitress who clearly did not want to be there.
I ordered a coke with ice and lemon got the coke and ice.food...More
1 Thank andrewmayo37
Management response:Responded 2 June 2017
I'm sorry you felt let down with your visit - it's definitely not our usual standard of food or service, we appreciate your feedback and will investigate this with the team. If you'd like to discuss it with us any further, please don't hesitate...More
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Free High Speed Internet ( WiFi )
Things to do
US$76 - US$148 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitWales, the National Tourist Board.
Non-Smoking Rooms ,
Number of rooms
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