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Sleeperz Hotel Cardiff

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Saunders Road, Cardiff CF10 1RH Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (260)
Room & Suite (92)
Dining (10)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sleeperz Hotel Cardiff
Updated 29/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
A modern lifestyle hotel built with great design in mind. Centrally located in the heart of Cardiff next to the main rail station. Wooden floors, tiled wet rooms and tactile leather finishes make Sleeperz Hotels appeal to both leisure and business travellers. A restaurant/breakfast area overlooks the central square; our lounge bar area has a wood burning fire and beautiful leather sofas. Rates include complimentary WiFi.
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
1109Reviews14Q+A100Room tips
Traveller rating
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  • 54
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Popular mentions
MrHandBaggageOnly wrote a review 3 Jan
Stroud, United Kingdom474 contributions268 helpful votes
I needed a hotel for a night out so didn’t need much and also, as we were arriving by train, the location was perfect as it is only a few steps from the station entrance. The hotel had friendly staff and although the rooms are quite compact, they are cleverly designed so that you have everything you need. The bathroom is very compact, but manageable. I was also very impressed by the sound-proofing. Heard very little from outside (although admittedly I wasn’t on the station side) until about 9am when the builders opposite started working. I paid a decent rate for the night (under £60 on a Sunday) and would happily consider Sleeperz again for my next stay in Cardiff.
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Date of stay: December 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Glyn Walker, General Manager at Sleeperz Hotel Cardiff
Responded 3 weeks ago
Dear MrHandBaggageOnly Thank you for taking the time to provide such wonderful feedback regarding your stay with us here at Sleeperz Cardiff. Thank you for your kind words and complimentary feedback regarding not only our location but also our rooms, its always great to hear such great feedback. We take a great deal of pride in making sure that service rendered to our guests is of course second to none and its fantastic to hear you experienced this. I hope you had a great time on your night out around Cardiff and We look forward to welcoming you again very soon. Sincerely Glyn Walker General Manager
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Claire L wrote a review Dec 2021
7 contributions3 helpful votes
We stayed here on Thursday night room 315. The room was definitely compact (which I booked) and have to say it was spotless. The shower was powerful and nice and hot. All the staff were friendly and always spoke to us as we walked past them, including the house keepers. The breakfast was very nice with plenty of choice, however the hash browns or potatoes (not sure what they were) were not that great, but apart from that the food was lovely. It was definitely worth the price we paid and we would stay again and definitely recommend this hotel.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Glyn Walker, General Manager at Sleeperz Hotel Cardiff
Responded 14 Dec 2021
Dear 02402NKclairel Thank you for taking the time to provide such wonderful feedback regarding your stay with us here at Sleeperz Cardiff. Thank you for your kind words. I am really overjoyed that every aspect of your stay with us was a memorable one, however I take on board your feedback regarding the rosties which will be looked into. We take a great deal of pride in making sure that service rendered to our guests is of course second to none and its fantastic to hear you experienced this during your stay. I hope you had a great time here in Cardiff and we look forward to welcoming you again very soon. Sincerely Glyn Walker General Manager
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Alex H wrote a review Dec 2021
Nottinghamshire, United Kingdom45 contributions49 helpful votes
Upon check-in, the receptionist highlighted that they check names off when entering the building after 11:00 at night and that I would need to buzz to enter. I stay in many hotels, and this has never been something which has been pointed out before. This also didn't turn out to be true, as I used my door card to open the main door after 23:00 on two nights and walked straight to my room without hassle. There was a security person in the reception area on Friday night, but not on the other weekday nights. Maybe they do check, but on an ad-hoc basis - but still very odd to mention this on check-in! I booked a superior double room but was given a superior accessible room on floor 0 (lower floor). Upon entry, a person outside the window was doing handy work, which meant that I had to close the curtains for privacy. The mattress in the room was disgusting (red and dark brown stains), and the air con unit kept on making very loud noises, even though it was turned off. The room was also opposite the cleaning cupboard, and cleaner conversations could be heard easily at around 17:00 in the afternoon. I called reception and spoke to Glyn, who promptly resolved my request to move rooms. He even came down to show me the new room, to make sure I was happy, and added a complimentary extra to my stay too. The new room was a lot smaller but had a newer air-con unit and a newer (smart TV), larger TV. The bathroom was a lot nicer too, as it wasn't a wet room. The bed was clean, but the general cleanliness of the high window sills (marks), walls and fittings (dusty) was poor. Sound insulation was generally good, but it was a shame that the blackout blinds didn't stretch to cover all of the windows. Walking from my room to breakfast, I would pass the cleaners waiting for the lifts each day. They didn't show much acknowledgement, and it felt like I was inconveniencing them by walking past. Breakfast was basic but adequate. I didn't rate the mini hash browns; they were rather stale and took me back to something you'd get in a school dinner. The lady who looked after breakfast was fab. She was on top of making sure everything was well stocked and was quick to take away finished plates etc. There were loads of seating during the week (around 9am). Breakfast on Saturday morning was noticeably busier. In summary, the location of this hotel is amazing. You are right next to the central station and have the city centre on your doorstep. If they can nail the cleanliness, this is actually a very good hotel based on the price I paid, and I would move my rating from 3 (average) to 4/5 stars. I would stay here again if the price is right.
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Date of stay: December 2021
Value
Location
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Room Tip: Check the mattress for cleanliness
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1 Helpful vote
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Response from Glyn Walker, General Manager at Sleeperz Hotel Cardiff
Responded 5 Dec 2021
Dear Alex H Thank you for taking the time to provide such structured, honest and helpful feedback regarding your stay with us here at Sleeperz Cardiff. I'm so sorry about the room change, However I am really glad you brought this to our attention and I agree a room should not have any of the defects mentioned and it was brought up with the housekeeping team the following morning, their lack of communication has also been addressed. The situation described is definitely not what we expect to occur at this hotel, nor something we want our guests to encounter, for this I can only apologise and please know your concerns were and have been listened to and actioned accordingly. On a lighter note, I'm delighted that you found the breakfast team to be helpful and friendly. I've shared your compliments with the individual. Please know that this was an isolated incident, I truly hope that we will have a chance to make it up to you and provide you with a better experience on your next visit to Cardiff and again, thankyou for your feedback as it is invaluable. Regards Glyn Walker General Manager
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roverschick22 wrote a review Nov 2021
Telford, United Kingdom110 contributions192 helpful votes
I stayed here with my sister in a double room on a Saturday night. I've never stayed in such a quiet hotel, especially considering it's opposite a Wetherspoons (which our room overlooked). Our room was compact but perfect and lovely & clean. The staff at check in were lovely and friendly and different staff were also really nice when we checked out. They kept our luggage for us after we'd checked out, they charge £1 per bag which goes to charity. The location is fab, right next to the train station. I'm looking forward to stopping here again, soon.
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Date of stay: November 2021Trip type: Travelled with family
1 Helpful vote
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Response from Glyn Walker, General Manager at Sleeperz Hotel Cardiff
Responded 17 Nov 2021
Dear roverschick22 Thank you for taking the time to provide such wonderful feedback regarding your stay with us here at Sleeperz Cardiff. Thank you for your kind words. I am really overjoyed that we were able to make your trip a successful, memorable and of course a quiet one! We take a great deal of pride in making sure that service rendered to our guests is of course second to none and its fantastic to hear we hit the mark with you. I hope you had a great time with your sister and we look forward to welcoming you again very soon. Sincerely Glyn Walker General Manager
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Gem p wrote a review Oct 2021
1 contribution
Stayed for a few nights whilst visiting family. Was very obvious that the room had been cleaned properly which was important to me given the pandemic, I had spoken with the manager Glyn on arrival to make sure it had been cleaned. Was a nice change to have spoken with a manager that took time out of his day to make sure I was comfortable. I will most certainly be back!
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Date of stay: October 2021Trip type: Travelled with family
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Response from Glyn Walker, General Manager at Sleeperz Hotel Cardiff
Responded 30 Oct 2021
Dear gemp0p Thank you for taking the time to provide such wonderful feedback regarding your stay with us here at Sleeperz Cardiff. Thank you for your kind words. I am really overjoyed that we were able to make your trip a successful and memorable one. We take a great deal of pride in making sure that service rendered to our guests is of course second to none and its fantastic to hear we hit the mark with you. I hope you had a great time with your family and We look forward to welcoming you again very soon. Sincerely Glyn Walker General Manager
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PRICE RANGE
US$51 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cardiff sleeperz hotel
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
98
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Frequently Asked Questions about Sleeperz Hotel Cardiff
Which popular attractions are close to Sleeperz Hotel Cardiff?
Nearby attractions include Escape Rooms Cardiff (0.5 km), Lab 22 (0.3 km), and Principality Stadium (0.4 km).
What are some of the property amenities at Sleeperz Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sleeperz Hotel Cardiff?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sleeperz Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Sleeperz Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sleeperz Hotel Cardiff?
Conveniently located restaurants include Fresh the Baguette Bar, Las Iguanas - Cardiff, and Lezzet Turkish Kitchen.
Is Sleeperz Hotel Cardiff located near the city centre?
Yes, it is 0.6 km away from the centre of Cardiff.
Which languages are spoken by the staff at Sleeperz Hotel Cardiff?
The staff speaks multiple languages, including English, French, Italian, Polish, Dutch, Croatian, and Romanian.
Are there any historical sites close to Sleeperz Hotel Cardiff?
Many travellers enjoy visiting Insole Court (3.7 km), St Lythans Burial Chamber (6.8 km), and Mansion House (1.2 km).
Is Sleeperz Hotel Cardiff accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.