Finding an ideal trendy hotel in Cardiff does not have to be difficult. Welcome to Radisson Blu Hotel, Cardiff, a nice option for travellers like you.
Given the close proximity of popular landmarks, such as Motorpoint Arena Cardiff (0.1 mi) and Swalec Stadium (1.0 mi), guests of Radisson Blu Hotel, Cardiff Hotel can easily experience some of Cardiff's most well known attractions.
Rooms at Radisson Blu Hotel, Cardiff provide a flat screen TV, air conditioning, and a desk, and guests can stay connected with free wifi.
In addition, while staying at Radisson Blu Hotel Cardiff guests have access to 24 hour front desk, room service, and express check-in and check-out. You can also enjoy a fitness center and a lounge. Need a place to park? Parking is available at Radisson Blu Hotel Cardiff.
Cardiff has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Sushi Life, Moksh, and Mowgli's, which are serving up some great dishes.
During your visit, be sure to check out popular attractions like Cardiff Bay (1.0 mi), Cardiff Castle (0.4 mi), and Principality Stadium (0.4 mi), which are all within walking distance of the hotel.
Radisson Blu Hotel, Cardiff looks forward to welcoming you on your visit to Cardiff.
8-10th Oct 2021. Arrived at 11.30am parked car went to reception told our Executive room we had requested was being cleaned that was fine as we were attending a family lunch and would be back at around 3.00pm to check in. At check in the lady said our requested room was already allocated. A man in a suit said a guest had been in the room for the past month. (Why not read special requests and offer an alternative room.) A man i was told was manager was rude to me and no help at all. Eventually after 30 min we were allocated room 701. This Is Our Executive Experience. Panoramic windows but no view over the city. No fridge, no coffee machine, Safe did not work, No bath robe/slippers carpet was a mixture of different carpet cutoffs with heavy stains and loose underfoot with lifting edges/creases, plain walls with no pictures and filthy dirty net curtains. The Bathroom was spotlessly clean however on previous stays the toilet has a seal tape across it. On ringing reception a coffee machine was brought to us followed by Bath robes (no slippers) and a fridge. Our neighbours in room 711 and their friends from floor 9 were all having a domestic mostly outside 711 with swearing slamming doors shouting fighting on Sat night between 7.30pm -1.30am. We have stayed at the Radisson Blu Cardiff about 25 times and this is the worst experience to date. On checking out again i made my feelings known and asked to speak to Sarah the Manager. Sarah was on a day off and i was asked to leave my contact details so Sarah could deal with my complaint this was nearly a week ago. I have taken photos of all above and am thinking of going to MCOL as we did not have an executive experience this stay more like a budget experience. Not looking for a reply as your management at front of house have told me enough lies and used covid as an excuse for poor standards. Regards Ian and Estelle. …
When I walked into the hotel judging on the Lobby I was happy. Once I'd been given a room and made it there that's where it changed. The room was empty, it actually echoed and was beyond basic. There was no homely feel to it and it looked nothing like the photos. The bed was stupidly hard and I barely slept the night, I couldn't wait to get out of there. It was loud during the night and into the morning which did not help. We expressed our concerns to the hotel since and basically been fobbed off. I would never go back there again. If it was on Four in a Bed theyd have to pay me to stay there. Don't stay there
Upon arrival I was downgraded from my booked room with panoramic views to one that can only be described as downright dirty and disgusting. We were confronted by a carpet that looked like it had just witnessed a big party or a fight, with large clumps of hair and some rather disgusting stains on the carpet. Very disappointed as we had intended it to be a very special family weekend, but as a result we had to keep clear of the room.
List of complaints is far too long. Only in the fourth room we were allocated did we unpack our belongings Ist room had not been serviced at all, left as previous occupants checked out 2nd room had loud noise from A/c would make sleep impossible 3rd room not cleaned properly, litter left on a chair 4the room looked clean but bathroom tiles dirty Key cards failed Light bulb missing outside bedroom door No safety mat available in bath despite notice saying one was if needed One of two lifts broke down, we were on 18th floor No attempt to regulate lift for Covid restrictions. During lift breakdown we had five unrelated persons in one lift. Two remote controls for the TV, one worked after a fashion telephone down to reception didn`t work No instructions/guidance to operate the air conditioning system …
The indifference of the staff is next level. No eye contact and no interest in you as a Customer. I do hope you don’t get stuck in the lift like we did as the alarm goes unanswered and the staff will take their next level indifference to new and unknown heights. Rooms are in need of some attention. Complain and you will receive absolutely world class indifference and defensiveness. In summary, indifference.