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Premier Inn Cardiff City Centre

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Helmont House 10 Churchill Way 10 Churchill Way, Cardiff CF10 2HE Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (362)
Room & Suite (149)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Cardiff City Centre
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles
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Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Vending machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Flatscreen TV
Walk-in shower
Bath / shower
Clothes rack
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
4241Reviews101Q+A100Room tips
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Popular mentions
PandPBlackpool wrote a review 10 Jan
Hindley, United Kingdom245 contributions179 helpful votes
Stayed for three nights as a getaway after Christmas. We travelled by train and the hotel was fairly easy to find, about 10-15 minutes walk from the station. The check-in was quick and painless and we were given a room on the 8th floor of this 10-floor hotel so the room was quiet away from the street noise. We didn't eat in the hotel, mainly because the choice of food didn't suit our tastes and we wanted to sample food in the neighbouring restaurants. The Main Street is only about a 5 minute walk from the hotel and St. David's Shopping Mall is about the same distance.The room was clean and comfortable and we would have had a great night's sleep if it hadn't been for the fact that the room was cold, despite turning the heating control up to its maximum of 30 degrees! We were surprised that there was no telephone in the room and were amazed that, despite knowing that two people were booked into the room for three nights, the management had only provided one bath towel and one hand towel. On our way out on the first morning we attempted to ask for additional towels at reception but couldn't find anyone until I went into the restaurant and asked if anyone was available in Reception. Despite these small issues, we would return mainly due to the great location.
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Review collected in partnership with this hotel
Date of stay: January 2022
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C E wrote a review Oct 2021
Birmingham, United Kingdom89 contributions43 helpful votes
Hotel's Favourite
Well, it's Premier Inn, so what is there to say? Young but very friendly and helpful staff. They were happy to keep my bags safe until I was able to check in. Room was very clean and spacious. Hotel is about 12 minute walk from the main station or 2 or 3 minutes from Queen Street. It's right on Queen Street with lots of shops and restaurants, close to the St David Shopping Centre, the Museum and Art Gallery and New Theatre. There are also buses just outside but did not investigate these. Take to room dining was available from the restaurant although on initially going down I was told it would be 30 minute wait. I went down later and it was not so long but they did not have the fish that I wanted so had a burger instead. Typical Thyme restaurant food, now wonderful but okay. Downside with a lot of luggage and a wheelie case was that there were two small flights of steps up to the hotel - I could not see whether there was step-free access at another entrance but assume there must be. Will stay again next time I am in Cardiff
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Date of stay: September 2021
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Mark_R_C_1973 wrote a review 5 Jan
Aylesbury, United Kingdom59 contributions53 helpful votes
Despite the incredible location and amazing price we paid, the poor standard of cleanliness in the stairs - as well as the general standard of decor there - combined with the unfriendly welcome we received at check-in and the fact that the heating and extractor fans in both of the rooms we had did not work did not really compensate for this. Fortunately we really only wanted a B&B - the breakfast quality and the staff there were exemplary and were a high point of the visit - and this Premier Inn gave us this. However, having never given a Premier Inn anything less than 5/5 this one really seems to need a bit of TLC.
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Review collected in partnership with this hotel
Date of stay: January 2022
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Dawn S wrote a review 4 Jan
1 contribution
Stayed in premier inn couple of times the one at Cardiff bay and city centre and cannot fault them their reasonably priced ,their clean comfortable and the staff have done everything possible to make our stay enjoyable. Would definitely recommend staying at premier inn
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Date of stay: January 2022Trip type: Travelled as a couple
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Purlyqueen wrote a review 4 Jan
60 contributions63 helpful votes
Can't complain about the location which is across the road from Queen Street station, and just off the main shopping area in Cardiff. Good-sized rooms that were clean and comfortable. However, the water thermostat was broken in my bathroom, so my showers were either weak and lukewarm and strong and cold. I think the hotel was short-staffed as there didn't appear to be enough people on reception or in the restaurant. Everyone was very apologetic but there were long waits to be checked in, and breakfast service was a little chaotic.
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Date of stay: December 2021
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PRICE RANGE
US$37 - US$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn cardiff city centre hotel cardiff
LOCATION
United KingdomWalesSouth WalesCardiffCity Centre
NUMBER OF ROOMS
200
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Frequently Asked Questions about Premier Inn Cardiff City Centre
Which popular attractions are close to Premier Inn Cardiff City Centre?
Nearby attractions include The Dead Canary (0.2 km), Lab 22 (0.4 km), and Exitus Escape Rooms (0.2 km).
What are some of the property amenities at Premier Inn Cardiff City Centre?
Some of the more popular amenities offered include a lounge, breakfast buffet, and free internet access.
Which room amenities are available at Premier Inn Cardiff City Centre?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Cardiff City Centre?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Premier Inn Cardiff City Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Premier Inn Cardiff City Centre?
Conveniently located restaurants include Bigmoose Coffee Company, Fresh the Baguette Bar, and Got No Beef.
Is Premier Inn Cardiff City Centre located near the city centre?
Yes, it is 0.9 km away from the centre of Cardiff.
Are there any historical sites close to Premier Inn Cardiff City Centre?
Many travellers enjoy visiting Insole Court (3.9 km), St Lythans Burial Chamber (7.3 km), and Mansion House (0.5 km).
Is Premier Inn Cardiff City Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.