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The Big Sleep Hotel Cardiff by Compass Hospitality

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The Big Sleep Hotel Cardiff by Compass Hospitality
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1,366 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
Leeds, United Kingdom
Reviewed yesterday NEW

What a pleasure to be supported via telephone in relation to booking The Big Sleep in Cardiff. Daryl was polite, efficient and friendly and able to answer all questions with minimum fuss and maximum clarity.

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Helpful?
Thank Ian B
Reviewed 3 days ago NEWvia mobile

We had a lovely time here, the rooms were clean, comfortable, warm and everything we needed, the hotel walking distance to all amenities. The reception staff Nicole and Daryl were more than helpful and very friendly. The car park was also a bonus and very reasonable.

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1Thank Nicola E
London, United Kingdom
Reviewed 3 days ago NEW

I had an amazing stay at the big sleep hotel in Cardiff. The staff are friendly and helpful. When I got there my room had been upgraded and the room was great. Big television, bath, lovely comfy bed and it was spotlessly clean. I have read a few reviews on here about the hotel being dirty, but the room I...

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1Thank Olivia P
Devon, United Kingdom
Reviewed 3 days ago NEWvia mobile

After reading other reviews of this place is thought twice about it but actually it don't pay to read them. The hotel is currently being refurbished and we stayed in one of the already updated room and it was really really nice. It was clean as was the rest of the hotel and we were not in anyway disturbed by...

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Thank Rose B
Boston, Massachusetts
Reviewed 6 days ago NEW

The room was nice, staff was friendly and helpful. Convenient location in the city, parking was available, room was clean, breakfast was nice. There was some construction going on but they did a good job keeping it quiet. We had a pleasant stay.

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Thank strangeasang3ls
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff friendly and helpful, room clean and breakfast nice. I will pass on your lovely feedback to...

Reviewed 6 days ago NEWvia mobile

Was working in Cardiff and coming here was ideal got a room upgrade and the reception was on the ball fast check in friendly and welcome room was amazing staff were always on hand to cater for my every need big shout out to Lewis in reception couldn't do engough for you a top employee would recommend this hotel right...

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Helpful?
Thank copp28
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the team very helpful and the location and room good. I will pass on your lovely feedback to...

Gibraltar, null, Gibraltar
Reviewed 1 week ago

I booked to spend 2 nights at this Hotel .The area it is in is just right. I walked from Cardiff Station in about 5 mins ..with luggage a bad leg and 60 yrs old! No worries at all.It is situated opp the big Arena and just across form the Dewi Sant mall, the best shopping in any City I...

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Helpful?
Thank Lindsay J
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the team very helpful. I will pass on your lovely feedback to the team. Thank you for taking...

Reviewed 1 week ago via mobile

We stayed here for 1 night! It was easy to find! There is parking with the hotel but we found an NCP car park about 200m from hotel walking distance! It was £7.50 for 24 hours! You pay when you leave! I think I will be using car park again as it was central to all big famous shops in...

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Helpful?
Thank Mari J
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the hotel a great value for money and the bedroom big and spacious. Hair dryers are available on...

Reviewed 1 week ago via mobile

Needed a hotel as a late booking, this came in a third of the price , good size room light and airy. The shower was decent powerful and hot. Easy walk into Centre, parking is a bit tight but is easily wallabies from the station.

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Thank Graeme S
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the room and shower good along with the location. I will pass on your feedback to the team....

Leicestershire, United Kingdom
Reviewed 1 week ago

We booked this hotel based mainly on the location and price. We arrived earlier than our 3.30 PM check-in time and Nicole on reception went "the extra mile" to get us booked into a room straight away. The room must have been fairly recently redecorated and was in good condition. The room was nice, with loads of hot water and...

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Helpful?
Thank Keith P
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your breakfast and overall stay and found the team Go the extra mile. I will pass on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
The Big Sleep Hotel Cardiff managed by Compass Hospitality opened its doors in Cardiff in 1999 to a deluge of publicity and. The Big Sleep Hotel was credited as "The UK's first design hotel for budget travelers - Travelodge prices, but with more sex-appeal" by the UK's foremost hospitality publication The Travel Trade Gazette. Our hotel ideally located in Cardiff city centre opposite the Motorpoint Arena (formally Cardiff International Arena) and the new St David's shopping arcade. We are within walking distance of the Cafe Quarter, local tourist attractions and businesses. The hotel offers 81 bedrooms come with flat screen TV's, Broadband access, Wifi, complimentary tea and coffee making facilities. We also have disabled access rooms available as well as the car parking is available on a first come first parked basis and is chargeable. We appeal to business, leisure and family travelers for those who don't want to spend a fortune but do need somewhere to stay that's different and delivers big value at small prices. ... more   less 

Additional Information about The Big Sleep Hotel Cardiff by Compass Hospitality

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $62 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Big Sleep Hotel Cardiff by Compass Hospitality 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and other travellers.
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Questions? Get answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
  • fabulous veiw even on grey january day
  • beautiful clean and modern
  • clean and fresh
 of 5 bubbles LindsayJ410, 16 Jan 2017 | Read review
“Ask about the refurbished rooms.”
 of 5 bubbles MariaBrown1413, 7 Jan 2017 | Read review
“There are 10 floors but the lifts do work. Currently having work done but the workforce leaves by 5 pm and don't start back until 9am.”
 of 5 bubbles spike8744, 21 Dec 2016 | Read review
“DON'T Stay here!”
 of 5 bubbles Jonesnj, 18 Dec 2016 | Read review
“Choose another hotel!”
 of 5 bubbles X1503EShelenb, 6 Dec 2016 | Read review
5 of 5
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