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Hilton Cardiff

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Traveller (672)
Room & Suite (297)
Dining (61)
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Overview
  • Excellent48%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“castle view”(59 reviews)
“afternoon tea”(131 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Cardiff
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Cardiff
Special Offer: 25% off* - Summer Sale
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,498)
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3,421 results
Traveller rating
1,610
1,057
463
182
109
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Time of year
LanguageEnglish
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1,610
1,057
463
182
109
Show reviews that mention
All reviewsthe executive loungecastle viewafternoon teaopposite the castlehealth clubwalk in showersteam roomjunior suitelarge bathroomper nightwelsh cakescity centresaturday nightleisure facilitiesbreakfast was excellentlovely roomcar parking
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1 - 5 of 3,421 reviews
Reviewed 2 days ago

I have stayed at this hotel a couple of times now and they always offer great service throughout the stay. The rooms are always clean and modern. Hotel is central walk distance from all bars, restaurants and town centre. Definitely will be staying here again...More

Thank Manjp
Response from CWLCardiff, General Manager at Hilton CardiffResponded yesterday

Dear Manjp Thank you so much for your fantastic 5* review which is amazing. All of your comments are great and I am thrilled you always enjoy your stay with us. We look forward to seeing you again soon. Kind Regards Marie Fagan General Manager

Hotel's Favourite
Reviewed 3 weeks ago

Stayed at this hotel 10/11 May 2018. Room and all aspects of the hotel were to a very good standard. On checking out the chap at reception jokingly made a comment as to the amount luggage we had for just one night. I explained we...More

Thank Welsh M
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 weeks ago

Dear Sir or Madam, Thank you for taking the time to write your review. It was a pleasure to read your fantastic comments regarding the service you received from Carol on our Reception team and I have shared this with our team. I do hope...More

Reviewed 6 days ago

Location is excellent, within walking distance for City Center, University, Museum and Castle. Parking is valet only and £25-00 extra but the Service given by Concierge makes up for charges. Felt room was comfortable and without fault but not very large, for price of comparative...More

Thank Michael C
Response from CWLCardiff, Manager at Hilton CardiffResponded 5 days ago

Dear Michael C, Thank you for your review. Your feedback regarding location and the service from our concierge team was great to read. I am so very sorry that your request for pillows was not in your room before arrival and I will speak to...More

Reviewed 6 days ago

The Cardiff Hilton surpassed themselves with their Gluten Free care of my husband, even putting GF cookies in our beautiful room and the mose sumptuous Brownie with a choc "Happy Birthday" label! Every member of the team knew about the GF and went out of...More

Thank Valerie T
Response from CWLCardiff, Manager at Hilton CardiffResponded 5 days ago

Dear Valerie, A big thank you for your review. It was our pleasure to welcome you both back to celebrate this special occasion and I am delighted you were impressed with the gluten free options and service from the team. Please do come back again...More

Reviewed 1 week ago via mobile

A friendly welcome with quick but not rushed service. Spacious rooms with huge twin beds. More than adequate room for two. Bathroom bright and clean. Shower lovely. Pool good size, jacuzzi relaxing and sauna good size. Unfortunately steam room out of action and couldn’t make...More

Thank Samantha F
Response from CWLCardiff, Manager at Hilton CardiffResponded 5 days ago

Dear Samantha, Thank you for your review. I am so happy to read your comments regarding the friendly welcome, spacious bedroom and cleanliness. I am so sorry that the jacuzzi and lift was out of order during your stay and for any inconvenience caused to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Family Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Family Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (672)
Room & Suite (297)
Dining (61)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
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Robert3856
17 March 2018|
AnswerShow all 5 answers
Response from maland715 | Reviewed this property |
Only to reach the executive floors.
1
Vote
Chelsie T
20 February 2018|
Answer
Response from Nicola W | Reviewed this property |
It’s about half a mile walking so 10-15 minutes depends on how fast you walk. Enjoy show and hotel.
0
Votes
Magdalene_10
18 February 2018|
AnswerShow all 2 answers
Response from nickyrhondda2016 | Reviewed this property |
If you have light luggage you can walk from the train station, it’s a 5-10 minute walk at the most. If you have heavy bags, get a taxi. Public transport would be tricky as the buses would take you on a route before stopping... More
1
Vote
Room Tips
"Anyone requiring a 'Room with a view' which is of nearby Castle would need to state this and pay..."
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"Get a castle view executive room"
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"rooms with views of the castle are very nice. rooms with executive lounge access are worth it"
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"We overlooked the castle and although on a main road, we didn't hear traffic noise and had a fabulous..."
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