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About

#22 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Hilton Cardiff is an excellent choice for travelers visiting Cardiff, offering a luxury environment alongside many helpful amenities designed to enhance your stay. The Hilton Cardiff Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and free internet access. The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool, health club and a lounge. Guests arriving by vehicle have access to parking. Nearby landmarks such as Motorpoint Arena Cardiff and Swalec Stadium make Cardiff Hilton a great place to stay when visiting Cardiff. Many of the popular attractions within walking distance from the hotel. Families can follow the dedicated trail at Cardiff Castle and meet some of the characters that have made the 2,000-year-old castle their home or head to the National Museum to witness historical beings. Then, catch an exciting pantomime show at The New Theatre before retiring to the comfort of our large family rooms. Host your wedding, birthday, baby shower or other social event with us and our moment makers will make sure it’s one to remember. Whatever your purpose for visiting is… we look forward to welcoming you!
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Taxi service
Paid private parking nearby
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Laptop safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish, Italian
Hotel links
:Hilton Honors Discount
4398Reviews53Q+A100Room tips
Traveller rating
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Nigel L wrote a review Yesterday
1 contribution
Great stay at Cardiff Hilton. From checking in to checking out, everything was so easy and straightforward. Room overlooking the castle was amazing. Staff could not do enough for you. Would highly recommend and definitely going back.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard K wrote a review Jun 2021
177 contributions99 helpful votes
Hotel's Favourite
We stayed here for 2 nights last weeks. The location is so close to plenty of bars and restaurants and our room had a lovely view of the castle. The room itself was smart with an extremely comfy bed. I had a text a few times from the staff asking if they could do anything else to improve my stay. Not quite as good as the Waldorf Astoria in Edinburgh as they do that before you even check in, but a very nice touch nevertheless. The swimming pool was very nice and all managed in a covid safe way. We managed to book our slot online before we checked in. The breakfast was served by staff in a Buffett format which seems to be the norm at the moment. Plenty of choice and food very tasty. The bar on an evening had a very relaxed atmsophere, and on both evenings, although different staff, all of them were very welcoming and were a credit to the hotel and the Hilton brand. I would just like to express slight disappointment that the executive lounge wasn’t open, but that a side I couldn’t really fault this hotel. When other hotels are bumping their prices up, and the service has a lot a lot to be desired, the Hilton Cardiff seems to be certainly upholding there standards. Would certainly recommend.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 23 Jun 2021
Dear Richard, A big thank you for your review. I am delighted to read your wonderful feedback following your visit to Cardiff and I will share your wonderful comments with the team. Please do come back again soon. Kind regards Marie Fagan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenna S wrote a review 5 Jun
1 contribution
+1
I can honestly say from the moment of check in ( Sara on front desk was so friendly and welcoming ) I was made to feel welcome, Ceri could not do enough for me. Our room was beautiful ( one of the newly refurbished king executive rooms with castle view) the view of the castle was outstanding. There were many amenities to use. It’s my first stay since the refurbishment and they’ve done a wonderful job, the executive lounge was beautiful as was the bar area. I have to add A huge thanks to Rachel for organising it all for me, she truly went out of her way to make sure it was wonderful, can’t wait to go back!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Smith, General Manager at Hilton Cardiff
Responded yesterday
Dear Q2523QJjennas Thank you so much for your 5* review and it was a pleasure to welcome you with us. Your comments and mentions regards Sara, Ceri and Rachel are fantastic and I have passed on your comments to them, they were thrilled thank you. We are delighted you love our new refurbished Hotel and we look forward to welcoming you back again soon. Kind regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Regan A wrote a review May 2023
1 contribution
Very nice location, just across the street from the Castle. The location had a friendly and assistive staff. There were many activities shops and restaurants within walking distance of the site, and one of the cleanest hotels I've stayed in.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The Pool and gym also serve the local area, so things can get crowded on peak hours, but they're...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Smith, General Manager at Hilton Cardiff
Responded yesterday
Dear 415regana Thank you for your fantastic review and it was a pleasure to have you with us. All of your comments are wonderful, thank you. We look forward to seeing you again soon. Kind Regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie M wrote a review May 2023
Gorey, Ireland30 contributions25 helpful votes
Stayed one night using points. Perfect location near the castle, restaurants, shops and stadium. Super friendly and helpful staff with a person welcome. Bag storage before and after checkout was helpful and room was available early. Will definitely visit again.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Smith, General Manager at Hilton Cardiff
Responded yesterday
Dear Debbie M Wow thank you for your lovely review and delighted you had a wonderful stay with us. We look forward to seeing you again soon. Kind Regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jojo J wrote a review May 2023
1 contribution
Our stay was great. The location is perfect as it's so close to town and everything you need. Checkout is at 12 so we had the chance to use the pool in the morning which was lovely and a main reason for booking. There is also a sauna, steam room and hot tub that can be used. It was our first wedding anniversary and we were really looked after by staff with such a warm welcome in our room and even had an upgrade. I understand this is not always an option but was really appreciated and made our stay even better. Thanks again!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Williams, Guest Services / Front Office at Hilton Cardiff
Responded 2 weeks ago
Dear 674jojoj Thank you so much for your wonderful review and delighted to welcome you for your 1st Wedding Anniversary. All of your feedback is a pleasure and thrilled you had a perfect stay with us and enjoyed your upgrade. We look forward to seeing you again soon. Kind Regards Rachel Williams Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krishan C wrote a review May 2023
1 contribution
Really enjoyed our stay at Hilton Cardiff. Really nice views of the city and could not hear any outside noise which is impressive with it being a busy Saturday night. It was our wedding night so the hotel arranged a room upgrade which didn’t go unnoticed. Superbly clean room with excellent breakfast. Could not fault!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Williams, Guest Services / Front Office at Hilton Cardiff
Responded 2 weeks ago
Dear 99krishanc, Thank you for your wonderful review and it was a pleasure to have you with us on your Wedding night. I am thrilled you enjoyed your upgrade and goodies. We look forward to welcoming you both back with us again in the future. Kind Regards Rachel Williams Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Global-Villagerr wrote a review May 2023
Denver, Colorado353 contributions211 helpful votes
It's a Hilton, so the quality is fine, but it's not a character property. Staff was very friendly, breakfast was good. But the rooms are older (and being remodeled as we speak). Location very convenient for the Castle. Lounge pretty plain.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Street can be be noisy, so get a room away from the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Williams, Guest Services / Front Office at Hilton Cardiff
Responded 3 weeks ago
Dear Global-Villagerr, Thank you for your review and your comments regarding our team, breakfast and location is great to read. Indeed we are in the middle of a multi-million $ refurbishment due to completed late 2023. We look forward to welcoming you back to our Hotel once our refurbishment has been completed. Kind Regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Favourite wrote a review May 2023
Liverpool, United Kingdom45 contributions37 helpful votes
Had a lovely weekend in Cardiff, hotel was lovely, great staff, yummy breakfasts. Very comfortable, just a couple of things, no draws in the room, and air conditioning wasn’t working. . But on the whole a very enjoyable stay, would recommend,
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Shops and restaurants, just around the corner, spoilt for choice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Smith, General Manager at Hilton Cardiff
Responded 3 weeks ago
Dear Luxenburgh, Thank you for your amazing 5* review which is a pleasure to receive. I have shared your fantastic comments regarding our staff and breakfast to the team, thank you. We look forward to seeing you again soon. Kind regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kirsty h wrote a review May 2023
Cardiff, United Kingdom1 contribution
I booked the executive guest suite for myself and 6 year old. Within the time between booking and going a lovely lady named Rachel contacted myself in regards to my daughter's 6th birthday which I thought was amazing. The stay was amazing couldn't have done anything more to make her day so special. Balloons cakes a little not from her favourite Disney character wishing her a happy birthday. The amenities were fabulous. The room was spectacular and my daughter was extremely happy which made me happy. I was so pleased with my stay that I have actually booked for my birthday now and again nothing has been too much trouble for Rachel and team. Thank you
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Smith, General Manager at Hilton Cardiff
Responded 3 weeks ago
Wow Kirsty591 thank you so much for your wonderful review and delighted Rachel made your daughter's 6th Birthday so special with added magic from her favourite Disney character, Belle. I will pass on your lovely comments to Rachel and the team. We look forward to welcoming you back for your birthday celebrations very soon. Kind Regards Adam Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$116 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cardiff hotel cardiff, hilton international cardiff, cardiff hilton international, cardiff hilton hotel
LOCATION
United KingdomWalesSouth WalesCardiffCity Centre
NUMBER OF ROOMS
197
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HILTON CARDIFF: UPDATED 2023 Hotel Reviews, Price Comparison and 1,384 Photos (Wales) - Tripadvisor

Frequently Asked Questions about Hilton Cardiff
Which popular attractions are close to Hilton Cardiff?
Nearby attractions include Escape Rooms Cardiff (0.3 km), Escape Reality (0.2 km), and Exitus Escape Rooms (0.3 km).
What are some of the property amenities at Hilton Cardiff?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Cardiff?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hilton Cardiff?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Cardiff?
Conveniently located restaurants include Bigmoose Coffee Company, Ciliegino Restaurant, and Corner Coffee.
Are there opportunities to exercise at Hilton Cardiff?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Cardiff located near the city centre?
Yes, it is 0.6 km away from the centre of Cardiff.
Are any cleaning services offered at Hilton Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Cardiff offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Cardiff?
The staff speaks multiple languages, including English, Spanish, French, and Italian.