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Hilton Cardiff

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Traveller (768)
Room & Suite (329)
Dining (63)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
3,736Reviews
846Photos
36Q+A
100Room tips
Traveller rating
  • 1,766
  • 1,155
  • 500
  • 195
  • 120
Time of year
Traveller type
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  • English
Popular mentions
Having got married at the Hilton last valentine’s day we decided to celebrate our first anniversary back here for the night. We absolutely loved our stay, staff again were very helpful & polite, nothing was too much trouble. Lovely touch in the room with rose petals, cupcakes
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Hotel's Favourite
I just love this place. Was supposed to go here the middle of December for our anniversary but unfortunately both my husband and myself were unwell with chest infections. Was really very nice to go here after Xmas as something to look forward to. As I’ve said before we only live
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 1 Jan 2019
Dear Pat and Phil, A big thank you for your review and our pleasure to welcome you. Your comments regarding our amazing team are so great to read and I am so happy to read your fantastic feedback. I am so happy that you enjoyed the food from our metropole lounge which you were able to enjoy in your room. I do look forward to welcoming you back soon. Kind regards Marie Fagan General Manager
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We had 2 nights in this hotel the location is great as it is right in the middle of the city center so there are lots of bars and restaurants within walking distance . The hotel itself is modern with great staff they always are accommodating and the buffet breakfast is
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 4 days ago
Dear Henry, A big thank you for taking the time to write your review. Your comments regarding our hotel, staff and breakfast selection was a pleasure to read and I am delighted you will be back. I do look forward to welcoming you back again soon. Kind regards Marie Fagan General Manager
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2nd visit here within 12 months. Disappointed last time but thought we’d give it another chance and although only staying one night, we upgraded to Junior Suite for a ‘treat’. The check-in was slow - 3 members of staff behind reception but only 1 was apparently able to check
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 5 days ago
Dear Mr Wiltshire, Thank you for taking the time to write your review. I am so very sorry to read that you were disappointed with your visit and your feedback regarding the slow check in and standard of the bathroom and I have asked the maintenance team to resolve this immediately and thank you for letting us know. Complimentary beverages, refreshments and snacks are available in the lounge for our executive guests during their stay. It is great to read that you were pleased with the standard and selection at breakfast. I do hope that despite your comments you will consider staying with us again in the future. Kind regards Marie Fagan General Manager
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We just spent the night at this hotel and we will definitely return. The staff and the hotel in general were excellent. We had a lovely castle view room on the seventh floor and had access to the executive lounge. We also ate in the downstairs bar. Both locations were
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 1 week ago
Dear Sir or Madam, Thank you for your first class review. It was a pleasure to read that you had a really enjoyable stay and your comments regarding the team, castle view bedroom, executive lounge and metropole bar were so great to read. Please do come back again soon. Kind regards Marie Fagan General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementHilton Cardiff
Guest room
Flower garden & the clock tower at Cardiff city hall
View from window, albeit with a zoom lens ;-)
The metal trash container in the bathroom broke my fall when I slipped, and the the left side of my head hit the metal container. If it was not for the metal container, I could have been seriously hurt, if my head hit the floor directly.
The rubber edges on the shower stall glass door was coming loose, and it caused the water from the shower to leak outside.
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12345666
Yes but if you have another card they will accept that too.
0 votes
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Hello Tia, Floor to ceiling windows are available on the 7th floor on the Castle side. Kind regards LStride
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No it’s not a problem at all! Our check in was 3pm but arrived at 11:30am and they happily parked the car for us!Hope that helps 👍
1 vote
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Only to reach the executive floors.
1 vote
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"Ask for a room with a castle view."
"It would be nice to have a castle view, not sure how you get one."
"Don't accept a Family Room with interconnecting doors, unless you are a family. They are not sound proof"
"Lovely Castle View Rooms, which are quieter"
"Very happy with my junior suite"
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PRICE RANGE
US$102 - US$545 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cardiff hotel cardiffhilton international cardiffcardiff hilton internationalcardiff hilton hotel
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
197
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