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Holiday Inn Express Cardiff Bay

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#14 of 75 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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780 Reviews from our TripAdvisor Community

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Showing 754: English reviews
London, United Kingdom
Reviewed 13 August 2015

Very convenient location for the bay. Easy access to car park. Good for a good nights sleep, lots of sockets, good breakfast wide choice for this class of hotel. Brilliant for one or two nights. Would use this again

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Helpful?
Thank IMS26
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear IMS26, Thank you for taking the time to leave a review following your stay with us, It is great to read that the hotel was in a good location for your needs, I hope we can welcome you back to the hotel soon. Many thanks, BarryP GuestServicesManager

Saundersfoot
Reviewed 13 August 2015 via mobile

😱 UNFORTUNATELY I just MISTAKENLY gave a helpful vote to a recent review by "Ronnie 90"...oops 😱 We've been here many times BECAUSE of its CONVENIENT location to both the Bay and the City centre...(We're now both 70 and 71 in ages)... we sometimes catch the bus now..🚌👍🏻 The rooms are clean and comfortable with adequate toiletries and complimentary drinks...!...

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Helpful?
Thank jimboSaundersfoot
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear JimboSaundersfoot, Thank you for taking the time to leave a review following your stay with us. It is a lovely full review, thank you very much. I hope we can welcome you back very soon. Many thanks, BarryP GuestServicesManager

Wirral
Reviewed 13 August 2015

Stayed here a few times, nice location in the Bay Area close enough to all the Cardiff attractions and venues. They have a limited bar menu for food but do have a number of menus from local restaurants at reception and for a small extra charge of a couple of quid will order in for you. Very nice pub next...

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Helpful?
Thank Havana_Blast
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Havana_Blast Thank you for booking to stay with us again. It's always lovely to be able to welcome back familiar faces. We hope to welcome you back again soon! Kind Regards Karen Matthews General Manager

Doha, Qatar
Reviewed 12 August 2015

It was my first ever experience with a HI Express hotel, which brand is oriented to business tarvelers , I presume. in Cardiff I stayed with my family and friends in HI Express and overall experience has been very good despite the limitation of services available . The staff have been very friendly, and efficient . Overall , it was...

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Helpful?
Thank Achu151
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Achul151 Thank you for choosing to stay with us for your first experience in a Holiday Inn Express - and I'm delighted that you enjoyed it. We hope that you will consider using the Holiday Inn Express brand again soon. Best wishes Karen Matthews General Manager

Essex
Reviewed 11 August 2015

This is a very basic 'no-frills' budget hotel and as in all things in life, you get what you pay for. The plus points, there is free Wi-Fi and breakfast is included. The down side, it all looks a bit tatty outside but being in the middle of a housing redevelopment around one of Cardiff's old quays, perhaps the pathway...

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Helpful?
1Thank Ronnie90
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Ronnie90 Here at the Holiday Inn Express Cardiff Bay we are passionate about delivering an experience that is designed with our guests in mind, offering everything you need and nothing you don’t. We do realise though that our hotel might not be to everyone's taste - and understand that there is a great deal of choice when it comes...

Aberdare, United Kingdom
Reviewed 8 August 2015 via mobile

After reading some of the more negative reviews on here I simply had to comment. Stayed in the hotel for one night (7/8/2015) as we were visiting the Cardiff Bay Beach. Compared to the prices of some of the other hotels, due to it being so busy due to the attraction, the cost was very reasonable and it included breakfast....

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Helpful?
1Thank MissHelB
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear MissHelB Thank you so much for this fantastic review - I think this is now one of my favourites! We very much look forward to seeing you the next time you are visiting Cardiff. Best Wishes Karen and the Team.

Utrecht, The Netherlands
Reviewed 6 August 2015

The hotel is good, but standard and no extras. I stayed 1 night for which it is ok: the bed is good, I slept well, but the rooms a re a bit outdated. I had a room with waterfront view, which is a great view, but on the other side of the river is a very busy road, which you...

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Helpful?
Thank AlikedJ2
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear AlikedJ2 Many thanks for taking the time to review your stay with us and for your valuable feedback. I'm glad that you had a good sleep despite hearing the noise from across the water. Thank you also for your lovely comments for the team. We hope to see you again the next time you are planning a trip to...

Springfield, Virginia
Reviewed 4 August 2015

I'm a premium IHG member and had a lot of points so I got a look at a number of Britain's Holiday Inn Express properties on a recent tour. I found them to be pretty much of a piece, with the same furnishings. This one was a little better than others, with a bit more space; maybe I got a...

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Helpful?
Thank Julie M
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Julie M Many thanks for being a valued IHG Rewards Platinum Elite member and of course for taking the time to review your recent stay with us. It's always lovely to hear feedback from our guests experiences and to know that we've exceeded expectation - even a little is great! Also, you'll be pleased to hear that the printer...

Leeds, United Kingdom
Reviewed 31 July 2015

We thought this hotel was in a lovely spot, very convenient for visiting Cardiff Bay which was about a 15 minute walk away. From here you could get a train into the city centre, they run every 12 minutes from Cardiff Bay station, as we thought it was too far to walk from the hotel. The staff in this hotel...

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Helpful?
1Thank LYNNE R
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear LYNNER Thank you so much for your valuable feedback and I'm really pleased that overall you enjoyed your time with us. Obviously I am concerned that there were some issues with your room however and apologise for any inconvenience that this may have caused. I do hope that we will be able to welcome you back to the hotel...

Wirral
Reviewed 28 July 2015

On arrival we received such a warm welcome, it was lovely. Rooms nice and clean. Staff couldnt be helpful enough, provided maps and pointed out the area we were visiting. Breakfast basic buffet but something for everyone and such a happy chap was working, even gave us places to visit in his home of Poland, great guy. Even though we...

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Helpful?
Thank TheEvertonians
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear TheEvertonians We're delighted to hear that you enjoyed your time with us - and if Cardiff has become your choice for university then we hope to see you all again soon. We've come to know many of our regular guests over the years right from the very first open day which they attended! Kind Regards Karen Matthews General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $99 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an odd number on a higher floor”
 of 5 bubbles jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
 of 5 bubbles K1967SKkathyb, 7 Feb 2017 | Read review
“We were on third floor with a view of river”
 of 5 bubbles keithpres2n, 27 Jan 2017 | Read review
“All rooms are good and the location is quiet anyway”
 of 5 bubbles AndreaSussex_England, 24 Jan 2017 | Read review
“Ground floor quay view.”
 of 5 bubbles Vangocamper, 17 Jan 2017 | Read review
5 of 5