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Park Inn by Radisson Cardiff City Centre

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Park Inn by Radisson Cardiff City Centre
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1,288 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Shrewsbury
Level Contributor
190 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 days ago NEW

Surprised by the number of negative comments on here recently. It worried us a little after having already booked, whilst reception check in was a little frosty but helpful enough never the less, I think this was more through pressure than general manner. Impressive lobby, small bar Overall friendly & helpful staff, buffet breakfast was excellent and the chap who... More 

Helpful?
Thank Penwyllt
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Penwyllt, Thank you for taking the time to review your recent stay with us. We very much appreciate your comments regarding the staff and the stay. We will ensure that the team are made aware of your feedback and apologize if you felt that the team member was a little frosty on arrival. We very much look forward to... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We stayed here last Thursday as we were watching a show at the motor point arena which is literally 30 seconds away. Our room was tired and needed to be revamped. We had a drink in the bar which had about 20 seats in there which were all occupied so we sat in the big open reception which was freezing... More 

Helpful?
Thank Paul R
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Paul R, Thank you very much for providing feedback from your recent visit to the hotel. We will certainly take your comments on board regarding the temperature of the lobby area. Thank you for your comments regarding the staff you encountered I will ensure that they are informed of your feedback. I do hope that in the future you... More 

Travellers are raving about these Cardiff hotels

london
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

A tired hotel. Yes it's centrally located. Hugely overpriced nevertheless. The duvet doesn't fit the bed! The toilet flush is broken. The battery was broken in the door lock. Bath plug broken. Bathroom finish tired. Cheap curtains that look like two have been stitched together. Slow wifi. At 1030 pm tonight someone was drilling ( I kid you not). Reception... More 

Helpful?
Thank cattlondon
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear cattlondon, I am very to read of your recent experience here at the hotel. It is very disappointing to read the feedback provided. I will ensure that we visit the guest room to look into the issues provided and rectify straight aware. I very much apologise for our short failings. Kindest Regards Clare Thomas Front Office Manager More 

Dublin
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

We booked 4 rooms for a girls night away. The lobby is really impressive, colourful bright and modern. The rooms are spacious and the beds were sooo comfy! Amazing power shower as well. Only complaint would be that staff on reception seemed a bit like we were a nuisance - annoyed when we wanted to get something from our cases... More 

Helpful?
Thank EmilyMariaHarris
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear EmilyMariaHarris, Thank you for taking the time to review your night away with the girls. I am very sorry if you felt the staff came across unhelpful. I will ensure that I speak with the team to ensure they are aware of your feedback as this should never be the case. Kindest Regards Clare Thomas Front Office Manager More 

MERTHYR TYDFIL, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Arrived early for a pre-booked table in the restaurant - no record of our booking. Had a drink in the bar served in PLASTIC glasses. The barman poured the whole of a bottle of tonic onto my gin without asking as you are not allowed to take the bottles to your seat. He changed the drink without complaint when I... More 

Helpful?
Thank playmisty55
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear playmisty55, Thank you for taking the time to provide feedback of your recent experience at the hotel. I am very sorry that you did not have a great overall experience and your comments will certainly be looked into. We do hop[e that you will return back to us in the near future. Kindest Regards Clare Thomas Front Office Manager More 

Cannington, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

Really nice hotel. Right across the road from the Motorpoint Arena and a 5 minute walk to St David's Shopping Centre and 10 minutes from/to Central Station. The hotel appears to be a modern building wrapped around an older one. Nice entrance - bright and light with lovely splashes of bright colours (cushions/lights). Reception staff were great. Check in was... More 

Helpful?
Thank Dawn H
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Dawn H, Thank you for your feedback from your recent stay with us and your comments regarding the staff at the hotel. Thank you. We will be starting refurbishment of the first floor in the new year, however this does not excuse lack of cleanliness that will be brought top the housekeeping department. I do hope that you will... More 

Somerset
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

My wife and I used this hotel as we were going to the Motorpoint arena for an event. A close hotel to the arena, a short stroll across a road. Excellent. On arrival, the receptionist was friendly, helpful and cheerful. The room was very clean and comfortable, compliments to the housekeeping team. Our breakfast was of the buffet style and... More 

Helpful?
Thank DustySomerset
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear DustySomerset, Thank you very much for your fantastic score and feedback on the staff. I am very sorry that you fpund the bar to be understaffed after the concert and we will certainly take this ofeedback on board for future events. Kindest Regards Clare Tjomas Front Office Manager More 

Gloucester, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Lovely hotel. Very clean and nice rooms. Staff friendly and helpful. The only thing that let them down was their inability to cope with a large number of guests. We queued for a table, food, drink. The food ran out and took around 10 minutes to replenish. Great shame as the rest of the stay was great. Really handy situation.

Helpful?
Thank Isobel K
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Isobel K, Thank you very much for your recent feedback on your stay. It is great to read you overall had an enjoyable stay. I hope that you will return to stay with us again soon. Kindest Regards Clare Thomas Front Office Manager More 

Cadiff, United Kingdom
1 review
Reviewed 1 week ago

My teenage daughter and I had a very enjoyable stay at the hotel. The location was excellent and the hotel room was clean and comfortable. There was lots of choice for breakfast. We will certainly stay here again.

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Elaine M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Elaine M, Thank you for taking the time to review your recent stay with us. It is fantastic to read that you and your daughter had such an enjoyable stay with us. We very much hope you will return to stay with us in the near futire. Kindest Regards Clare Thomas Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $92 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
6 questions
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over a year ago
Robeston Wathen, null, United Kingdom
8 months ago
Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
8 months ago

See all questions (6)

Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Given other comments we suggest you check size of room you are being allocated with hotel”
 of 5 bubbles Penwyllt, 27 Nov 2016 | Read review
“Ask for a better room if you feel for the price it's not good enough.”
 of 5 bubbles DawnH198, 22 Nov 2016 | Read review
“Not positioned for good views.”
 of 5 bubbles DustySomerset, 21 Nov 2016 | Read review
“avoid room 307 at all cost.”
 of 5 bubbles gazzamataz, 9 Nov 2016 | Read review
“The higher the less noisy, I would guess.”
 of 5 bubbles astronomer-at-large, 29 Oct 2016 | Read review
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