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Park Inn by Radisson Cardiff City Centre

Expedia.comUS$90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Park Inn by Radisson Cardiff City Centre
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1,389 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Cardiff City Centre
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Showing 1,345: English reviews
Wales
Reviewed 21 September 2015

Filthy hotel! On arrival, check out the red chairs in the foyer - absolutely filthy! As you get out of the lift, the carpet is worn and faded and the decor looks like an undercoat of paint. As we approached our first room the air freshener spray smell was an attempt to mask our appalling smelling room- damp or drains??...

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Helpful?
2Thank lesliepresley
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. May I firstly start by apologising from what I can read a disappointing stay. We are currently in the progress of a soft refurbishment where we also have identified that the furniture needs to be reupholstered in which we are making a priority. We take all...

Carterton, United Kingdom
Reviewed 21 September 2015

Hotel was in excellent position for exploring Cardiff both during the day and evening, hotel was clean and comfortable breakfast excellent. We were there for a birthday break and had a lovely time we would recommend this hotel for anyone wanting a short city break

Review collected in partnership with Amoma.com
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Helpful?
Thank jwhit1707
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review regarding your birthday weekend. May we wish you many happy returns. It is very pleasing to read that you had such an enjoyable stay with us and that you would return back to us in the near future. We look forward to welcoming you back then. Kind Regards Clare Thomas Front Office Manager

Nottingham, United Kingdom
Reviewed 20 September 2015 via mobile

Great value hotel. Nice and spacious. Only downfall was two single beds pushed together to make a double. Good variety of food on offer. Underground parking available. Close to all the attractions. The staff are courteous and polite. Excellent choices for breakfast.

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Helpful?
Thank Richard E
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. It is fantastic to read that we delivered a high level of customer service throughout your stay and that you found the hotel facilities accommodating and of good value. We do hope to see you back at the hotel in the near future. Kindest Regards...

Ashford
Reviewed 17 September 2015

Not a bad place. Rooms clean, bed reasonable. Breakfast mediocre. Check in almost unbelievable, sat there with a colleague for 2hrs plus while others were checked in, with our rooms still not ready. Felt like something from Fawlty Towers. Otherwise staff pretty helpful. Room noisy early in morning due to cleaning depot next door. Overall rating average

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Helpful?
Thank David B
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the hotel. I apologise if you were kept waiting for your guest room, we guarantee check in from 2.30pm on the day of arrival. If you were kept waiting after this time please contact me on clare.thomas@rezidorparkinn.com so I can gain further details on this. We do allocate guests rooms...

Reviewed 16 September 2015 via mobile

Myself and partner visited this hotel due to us seeing a show across the rd and felt this hotel would be ideal. It was very reasonably priced and also included breakfast. Upon arrival, I was extremely impressed with its beautiful features. We checked in and stayed in room 207, the room was absolutely beautiful and large with a lovely view...

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Helpful?
Thank SLK21
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. It is fantastic to read that you had such a terrific stay with us and that you found your room comfortable and spacious. I do apologise that you were not offered the choice of eggs. We do offer scrambled eggs on the buffet with the alternative of poached...

Bristol, United Kingdom
Reviewed 16 September 2015 via mobile

Location within the Cardiff City Centre is excellent. With unground parking (£12 for 24 hours). The reception area is the most stylish part of the hotel. Most other areas (room, hallways etc) are tired & in need of refurbishment. Staff are pleasant. Rooms could do with air conditioning, thankfully it is not too hot if you leave the window open....

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Helpful?
Thank Greig B
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review regarding your stay with us. We very much appreciate your comments regarding the hotel and your stay and will ensure that we use it to fine tune our operations. Kindest Regards Clare Thomas Front Office Manager

Bristol, United Kingdom
Reviewed 16 September 2015

Stayed here last Sat night, pre-paid room through lastminute.com. Great value twin room £95 in this very convenient hotel with own underground car park - only £12 for 24 hours - very tight spaces so not great for large cars. Very fast and friendly reception staff. Room adequate size, comfy beds, plenty of hanging space though no actual wardrobe, nice...

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Helpful?
Thank Sandra456
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us. Very pleasing to read that you had an enjoyable stay with us and that you found the staff friendly and helpful. I am glad the convenience of the hotel helped during your stay and we certainly hope to see you at the hotel again very soon. Kindest...

Exeter
Reviewed 15 September 2015

On arriving at the hotel it was very easy to find by car and we had no problem with finding a space in there car park. The Hotel has an excellent location for the city centre. First impressions made you think it was fairly stylish, closer look it was very faded and tatty. Staff pleasant and helpful. Rooms a reasonable...

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Helpful?
Thank nicolacE7003HF
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We appreciate your positive comments regarding the staff and our location, these points are very much appreciated. I would however like to apologise for the issue raised regarding the cleanliness of the room and to ensure you that this will be investigated. Kindest Regards Clare Thomas...

Luton
Reviewed 15 September 2015

So we get to our room late on a friday night and my son excitedly says hey dad....We've got a complimentary razor in the bathroom. They don't normally come with a clump of hair attached I tell him....that was obviously a gift from the previous occupant! Not a good start when you also consider we were also told that to...

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Helpful?
Thank Phleaton
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We very much appreciate your feedback from your stay. May I firstly apologize for the issue that you have brought to our attention regarding the item found within your room. I wanted to ensure you that this will be fully investigated to ensure such issue does not happen again in the future. If you would be so kind...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 13 September 2015 via mobile

Felt hoodwinked and cheated when booking a room that I always wanted to be flexibleand was advertised as such -Booking .com. However when the reservation came through it had change to a no cancellation deal...When I tried to cancel with advanced warning was flatly denied.Rooms stuffy(with no ventilation), noisy (seemed to pick up every noice from the corridor including two...

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Helpful?
Thank A TripAdvisor Member
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for writing your recent review on your stay with us. I am sorry to read that the hotel was not to your liking and that you had some issues with your reservation. When the booking is made online the hotel has very limited control over the actual reservation process and can only abide by...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $111 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
8 questions
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Hagley, England, United Kingdom
4 months ago
over a year ago
Robeston Wathen, null, United Kingdom
over a year ago
Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“outward facing rooms will be brighter - ask for one with airconditioning.”
rebem, 20 May 2017 | Read review
“Avoid rooms with only internal window and noisy air con.”
900diannek, 10 May 2017 | Read review
“First floor rooms seemed to have been refurbished nicely”
Karen1962_13, 14 Apr 2017 | Read review
“Ask for a room with aircon”
C0uple1, 2 Apr 2017 | Read review
“No need. I had a room opposite the ALL NIGHT Casino - and directly over the car park entrance, but heard nothing. (Other than the air-con!)”
UttoxeterPedro, 29 Mar 2017 | Read review
5 of 5
Expedia.com
US$90* /night
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CancelonUS$114
Booking.comUS$90
PricelineUS$90
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Prices are for 1 room, 2 adults
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