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Novotel Cardiff Centre

Agoda.comUS$73*
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#11 of 73 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$101*
US$73*
Great Deal
US$74*
US$74*
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Novotel Cardiff Centre
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2,060 Reviews from our TripAdvisor Community

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Showing 1,969: English reviews
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Ruthin, United Kingdom
Reviewed 3 days ago NEW

The first room I was put in was for disabled guests. It smelt strongly and unpleasantly of disinfectant, and had uncomfortable single beds. After I asked to be moved I found myself next to 3 rooms of a possible hen-night group. For 2 nights they the women roamed in and out of the hotel until the early morning screaming loudly....

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Helpful?
Thank Judith D
Edinburgh, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017 via mobile

It is clearly evident that Novotel have put a lot of effort into providing guests with better service than other hotels. I've noticed a big improvement with this in Novotel in other cities ( and ibis in London) and here was no exception and possibly even better. The staff are exceptional, all with a willing eagerness to help and it...

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3Thank martinsA4781WH
About Hotel's Favourite Review
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your very kind words & glad you enjoyed all aspects of the hotel. Very much appreciated and my management team in Head Office will be delighted to hear that you see the improvements we are making! Our guests are our main priority! Look forward to welcoming you back. Kind regards, Suzanne Staples Guest Services

Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Really nice rooms presented to a high standard, staff were warm and friendly could not do enough for you. I really liked the bar/restaurant, the food was delish with a great range of drinks available. Breakfast in the morning was good with a wide range of choices available just like the bar! Would highly recommend for business or leisure.

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Thank ChannieN
Reviewed 3 days ago NEWvia mobile

Couldn't really fault this hotel very unique as part of the hotel is an old building, we stayed here to see a band at the Tramshed, check in was faultless are double room was clean and tidy with everything you needed although I did find the A/C was too noisy to have on whilst trying to sleep it only has...

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Thank Steve S
Nancy, France
Reviewed 6 days ago NEW

Well located hotel 10 minutes walking to the downtown of Cardiff. The area seems to be a business neighborrough so it's very quite. Large and private parking. Service is very professional and you feel really welcome. Everything you need is at disposal in the executive room: welcome bowl of fruits, cold water bottles, bath robe, slippers, nespresso coffeemaker, bathroom with...

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Thank Christophe N
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit. We look forward to welcoming you back soon. Warm regards, Douglas Goncalves

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

I booked a two night stay for £95 per night including breakfast, fortunately not the risible £295 a night advertised in the reception as a walk-in rate. £95 is about right for this property: although the public areas try their best to be stylish the rooms themselves are not much superior to what one would get in the Premier Inn....

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Thank paul r
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Douglas Goncalves

Reviewed 1 week ago

The hotel and dining area are really quite modern and have great ambience. There is a pool and the rooms were a good size and quite clean and comfortable. The dining and bar area are extremely nice and the meals were lovely. Good value for money. The staff are a lot of un and a great entertaining area.

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Helpful?
Thank Kim B
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Douglas Goncalves

Canberra, Australia
Reviewed 1 week ago

The room was typical for a Novotel. It was comfortable and well appointed with everything you would expect. One nice feature was that the windows opened (with some effort) and we were able to get some fresh air in the room and not rely on the a/c. The only downside of the hotel was that the room cleaners did not...

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2Thank Brumbiesfan
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Douglas Goncalves

Bristol, United Kingdom
Reviewed 2 weeks ago

We had a beautiful room, great bathroom. Busy on arrival so took a while to get checked in. Friendly staff, didn't eat breakfast here. Loved the pool and the onsite bar/restaurant area. Would definitely recommend and hope to stay again soon.

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Thank Kayla4925
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review - delighted that you enjoyed your visit. I look forward to welcoming you back soon. Highest regards,

Plymouth
Reviewed 2 weeks ago via mobile

I stay at this hotel quite a lot for work, and it has always been good. There are 2 parts to it, the older building with "standard" rooms, and the newer conversion with "superior" rooms. Although all the rooms are pretty well appointed, it is def worth paying a bit more to get into the newer section. The bar and...

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Helpful?
Thank EdWinchester
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thanks for your review. I’m glad you enjoy your stay with us. See you on your next trip. Regards, Douglas Goncalves

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $122 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#7 Business Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
20 questions
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Swansea, United Kingdom
6 months ago
bangor, n wales
7 months ago
Birmingham, UK
9 months ago
Dorset, United Kingdom

See all questions (20)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms face the car park.”
judithd323, 27 May 2017 | Read review
“a kilometre or so out of the city. You can walk in.”
694kimb, 21 May 2017 | Read review
“Best rooms will be top floor facing Cardiff Bay”
mattrB5707GX, 24 Apr 2017 | Read review
“couples rooms are big”
deborahi49, 20 Apr 2017 | Read review
“good breakfast”
drizz2017, 17 Apr 2017 | Read review
5 of 5
Agoda.com
US$73* /night
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Prices are for 1 room, 2 adults
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