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Novotel Cardiff Centre

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Novotel Cardiff Centre
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2,009 Reviews from our TripAdvisor Community

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Showing 1,922: English reviews
Wiltshire, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here whilst in Cardiff and loved it! Lovely spa area and pool. Only stayed here for a few days but did the job. Would definitely recommend to anyone staying in the city centre area. Enjoyed my stay!

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Helpful?
Thank McMilkyyy
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Warm regards, Douglas Goncalves

Somerset, United Kingdom
Reviewed 3 weeks ago

Loved our stay at the Novotel in Cardiff. Friendly helpful staff, lovely restaurant and bar area with a modern but cosy decor. Good secure parking and only a short ten minute stroll to the city centre and John Lewis's making the Novotel the ideal place to stay for any occasion in Cardiff. Would definitely stay again and recommend.

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Helpful?
Thank Peter V
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Douglas Goncalves

Reading, United Kingdom
Reviewed 3 weeks ago via mobile

This review is for the executive room. This is my second visit and booked this room as wasn't happy with the superior double room on my first visit. I stick to 3 stars as we had issues as soon as we booked the room. The breakfast is pretty basic. Sam and harris in the Team are very attentive. The staff...

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Helpful?
1Thank Neha S
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Douglas Goncalves

Bedford, United Kingdom
Reviewed 3 weeks ago

Visited in November 2016 for a weekend away. Clean, very swift check in and lovely room if a little dated and on the smaller side. Easy to walk into town, and as we were watching the rugby easy access to the stadium too. Bar is good, decent basic food. Gym is small but well equipped, pool is lovely, warm and...

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Helpful?
Thank spursgirl73
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review - delighted that you enjoyed your visit. I look forward to welcoming you back soon. Kind regards, Douglas Goncalves

Reviewed 3 weeks ago via mobile

I have been to this hotel a couple of times for conferences over the years and it has always been lovely however my partner and I decided to stay here to celebrate our anniversary and found it to be quite average considering how much they charge. House keeping are very noisy in the morning and they start early! However the...

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Helpful?
1Thank Bethan W
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards, Douglas Goncalves

Swansea, United Kingdom
Reviewed 3 weeks ago

Stayed Friday 3rd with my partner for just one night. Nice hotel and I like what that they have incorporated the original warehouse into the hotel so there is a nice mix of old and new. The pool was a bonus and we made well use of it. We had a nice meal in the evening and it was well...

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Helpful?
Thank David T
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Douglas Goncalves

Weston-super-Mare, United Kingdom
Reviewed 3 weeks ago

We stayed here for one night this week. After seeing photos on the website and looking around for the best price we decided to book. Well from the moment you walk in it's pretty average. Thinking we paid more than we normally would it would be at least as good as a premier inn... It is not. The room was...

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Helpful?
Thank Ashleigh W
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your comments, we can assure you the matter is being looked in to and will be dealt with accordingly. Kind regards, Douglas Goncalves

Reviewed 3 weeks ago

I have been spending a couple of nights a week in Cardiff now for work for several months. I usually stay either at the big Prem in the city Centre, the Mecure or either the Radisson Blu or Park. However unusually this time I had my car with me so I chose the Novotel due to its car park. Price...

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Helpful?
Thank hobbesmanc
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Douglas Goncalves

Alloa, United Kingdom
Reviewed 4 weeks ago

Just back from a 2 night weekend stay at the Novotel in Cardiff. Located in a good position within an easy 10 minute walk from the main shopping centre and the main bus stop for the airport shuttle. We had chosen the bed and breakfast option with dinner on the first night of our stay. I had asked on the...

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Helpful?
Thank martin_millar590
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to tell us about your stay at the Novotel Cardiff Centre, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Douglas Goncalves

Chippenham
Reviewed 4 weeks ago

We stayed for one night on the second floor. Decent size room with sofa, tv and speaker. Coffee and tea making facilities. Spare pillows. We enjoyed coffee and drinks in the bar which had a good atmosphere. The pool, changing room, steam room etc were clean and a good size. Breakfast was busy but there was a good choice of...

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Helpful?
Thank dmw65
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Douglas Goncalves

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $116 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
17 questions
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Swansea, United Kingdom
4 months ago
bangor, n wales
4 months ago
Birmingham, UK
7 months ago
Dorset, United Kingdom

See all questions (17)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great buzz”
 of 5 bubbles F4267WVpaulb, 21 Mar 2017 | Read review
“Ask for carpark side for slightly better views.”
 of 5 bubbles explorer782017, 16 Mar 2017 | Read review
“There are excellent glass lifts to all floors”
 of 5 bubbles peterv463, 7 Mar 2017 | Read review
“All rooms are sound proofed”
  • Stayed 2 nights with young daughter. Complained about the message but nothing done
 of 5 bubbles Pgbenson, 25 Feb 2017 | Read review
“Ask to look over the car park.”
 of 5 bubbles TravelFandW, 25 Feb 2017 | Read review
5 of 5