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Novotel Cardiff Centre

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1,924 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cardiff Centre
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Showing 1,839: English reviews
Newbury, United Kingdom
Reviewed 29 December 2014

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Helpful?
Thank WillTF
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Reviewed 28 December 2014

Stayed at hotel with some friends weekend before christmas had a lovely time. We were made to feel very welcome the room was very clean.stayed on a bed and breakfast basis.very impressed with the cleanliness of the Restaurant the service we received and the quality of our food - nothing was too much trouble. Would recommend to others.

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Thank Walterclee
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay at the Novotel Cardiff Centre. It was a pleasure to understand that the highlights of your stay included; service, room, cleanliness, restaurant and cuisine. I hope that you will choose to return again very soon. Kind regards Chris Jones

Reviewed 28 December 2014

The Novotel in Cardiff centre was excellent. We had great service. Breakfast great. We will definitely stay again and having stayed in many hotels in Cardiff this one has been the best. It was a family event they was made all the better by the hotel being so good!

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Thank Dutty1972
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. We were delighted to read your comments and that you and your family had a pleasant stay with us. We were also thrilled that you rank the Novotel as your Hotel of choice when staying in Cardiff. I hope that I may have the opportunity to welcome you back next time. Kind...

Manchester, United Kingdom
Reviewed 24 December 2014 via mobile

I stayed here for two nights with my partner in the middle of December. The hotel is very clean and modern, and the staff are all friendly. At check in, my boyfriend chose to upgrade our standard room to a superior. When we arrived at the room, I noticed the bathroom doors were frosted and were two saloon type doors...

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Helpful?
Thank MissLWebb
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to post your review. We were delighted to read that you and your partner enjoyed a 'lovely stay' and that the services and facilities that Novotel Cardiff has to offer were to your satisfaction. I hope that you will consider returning again very soon and we look forward to welcoming you both back. Kind...

Exeter, United Kingdom
Reviewed 24 December 2014 via mobile

I stayed here with my partner earlier this year for two nights over the weekend. There was easy parking at the hotel, great service and lovely facilities. The swimming pool was great but could get busy, I went for a couple of swims in the mornings while staying here. Very good location not far from the shopping centre or the...

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1Thank Jenni W
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review following your stay earlier in the year. I am pleased that you enjoyed the services and facilities that the Novotel Cardiff offers and that the highlights for you included; parking, service, leisure facilities and location. I hope that I may be able to welcome you both back again in the near future. Kind regards Chris...

Cardigan, United Kingdom
Reviewed 24 December 2014

Had a good stay at this hotel last week, my trip spoilt by me managing to lose my welsh gold wedding ring and my emerald engagement ring somewhere in Cardiff.The hotel public areas are ultra modern , the pool and spa areas excellent.The staff were all unfailingly polite and the breakfast buffet and restaurant food all really good.The rooms -we...

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1Thank Helen P
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your great review and feedback. We were thrilled to understand that you enjoyed your visit to Cardiff and that you chose the Novotel for you and your family to enjoy the services and facilities. I look forward to welcoming you all back again soon. Kind regards Chris Jones

London, United Kingdom
Reviewed 22 December 2014 via mobile

My fiance and I returned to this hotel after a wonderful experience last time. Once again the staff were polite and welcoming, the room was large and clean and furnished perfectly. There were a few minor niggles, including the absence of bathrobes when we arrived (we had an exec room), there was some peeling paint on the ceiling (315 in...

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Thank wakingdreams
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feedback. I am delighted that on your return to the Hotel, you had another pleasant stay. I am also pleased that you were able to see the action that was taken following your last stay to know that we absolutely consider constructive feedback and will always take resonable measures to provide a better service...

Cornwall
Reviewed 22 December 2014 via mobile

This hotel was funky and modern! My partner and I stayed for 3nights in a superior room which was huge, chic and fully equipped with widescreen tv, nespresso machine, fridge and safe! The bathroom was again very spacious and toiletries were included. We loved our room although did manage to venture out to town for shopping which was about 5-10mins...

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1Thank HanSamCornwall
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. I am delighted that you had a pleasant stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities that the Hotel has to offer. I look forward to welcoming you both back again very soon. Kind regards Chris Jones

Reviewed 22 December 2014 via mobile

Usually stay at Raddison Blu when we at Cardiff. But this time we wanted to bring our little Cavalier King Charles Spaniel with us. Novotel are excellent at accommodating pets so we booked with them. On arrival the receptionist was polite and friendly and as we were an hour early for check in they had a room ready for us....

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Thank Surj B
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback following your recent stay. I note your comments and will duly address with our Maintenance and Housekeeping Managers for further investigation. At Novotel Cardiff, we continually review and refurbish rooms and public areas to highlight any areas for improvement and I can assure you that this too will be assessed. I hope that you enjoyed...

Taunton, United Kingdom
Reviewed 19 December 2014

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Thank Terry B
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $114 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#4 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
13 questions
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Birmingham, UK
3 months ago
Dorset, United Kingdom
7 days ago
Swansea, United Kingdom
21 days ago

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Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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