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Novotel Cardiff Centre

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Novotel Cardiff Centre
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1,983 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cardiff Centre
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Showing 1,897: English reviews
Berkhamsted, England, United Kingdom
Reviewed 13 January 2015

We arrived late at night and had to check out very early in the morning. The bed was extremely comfortable so we slept well in spite of being worried about the early start. The bathroom was lovely, and the breakfast excellent.

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Helpful?
Thank Jill H
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. I am delighted that you had a 'comfortable' stay and that you were pleased with the bed comfort, especially as all beds were recently upgraded. I am also pleased that the bathroom and breakfast met your expectations. I look fprward to welcoming you back again soon. Kind regards Chris Jones

Newcastle Emlyn, Wales, United Kingdom
Reviewed 12 January 2015

The Novotel Cardiff has become my hotel of choice when I visit Cardiff. Staff are always friendly and helpful.Easy to get to and easy to park. I have been staying in Cardiff for sporting events etc for many years and always call in the Novotel even when I don't stay there just to have a snack or a meal before...

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Helpful?
Thank Morlais D
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. It is always a pleasure to receive such great feedback and to know that the Novotel Cardiff is your Hotel of choice when visiting the City. I look forward to hopefully welcoming you and your family back again next time. Kind regards Chris Jones

WEST COKER
Reviewed 12 January 2015

Visited Cardiff for one night and chose this mid priced hotel. We were expecting a very average chain hotel but were pleasantly surprised. Every member of staff that we came across went the extra mile, from reception through to housekeeping, all were courteous and helpful. Our room on the third floor was spacious and interesting with exposed brick features and...

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Helpful?
Thank SUE L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am delighted that you considered your stay as a 'pleasant surprise' and that your room, the location and service experience were to your satisfaction. I look forward to welcoming you both back again in the near future. Kind regards Chris Jones

Newcastle upon Tyne, United Kingdom
Reviewed 12 January 2015

Everything about this place is just amazing. Food , service, atmosphere and decorations. The rooms are lovely and clean and the staff are very friendly. It's amazing value for money. I couldn't ask for a better view. The staff was extremely helpful at all times.

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Helpful?
Thank Jennifer L
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay with us. We were thrilled to understand that you enjoyed your stay at the Novotel Cardiff Centre and that you were pleased with your room, food, service, atmosphere and value for money. I hope that I may have the opportunity to welcome you back next time. Kind regards Chris...

Maesteg, United Kingdom
Reviewed 10 January 2015 via mobile

Visited here last night as a family of four we booked on laterooms and it was excellent value for money with it only costing £5 for a taxi to the bay. Excellent choice of breakfast and the health facilities are great. Will definitely return. Also Xbox in reception for the kids.

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1Thank Jonathan T
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. I am delighted that you and your family enjoyed a pleasant stay at the Novotel Cardiff Centre and that you all enjoyed the breakfast, childrens facilities and leisure club and that this represented excellent value for money for you. I hope you will choose to return again very soon. Kind regards Chris Jones

Newcastle upon Tyne, United Kingdom
Reviewed 8 January 2015

I spent plenty of time trying to find a gym that had a decent weights area so I could work out. The gym here has a (very) small weights area, but has pretty much everything you'd need. The sauna/steam room/hot tub are decent enough and the pool is well, a pool.... it's wet. The staff were excellent. Very helpful. Parking...

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Helpful?
Thank Michael H
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am pleased that you enjoyed your visit overall and that the level of service, leisure facilities and parking were enough to leave you with the intention of returning. I hope that next time I may have the opportunity to welcome you back personally. Kind regards Chris Jones

Bridgend, United Kingdom
Reviewed 7 January 2015

Having spent many years visiting Cardiff on business, I have stayed at all of the top hotels and the Novotel is my favourite. It is tucked away from the bustle of the city centre, has the best parking facility in the city, the rooms are clean and well equipped and in a quiet location and only a 5 minute walk...

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Helpful?
Thank Rich0939810
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review the Novotel Cardiff. We were thrilled that you consider the Novotel to be your Hotel of choice when visiting Cardiff. Thank you also for your compliments in regard to the parking, service and breakfast. I hope that I may have the opportunity to welcome you back again very soon. Kind regards Chris...

London, United Kingdom
Reviewed 5 January 2015

I, my wife and our children (aged six and eight) stayed here from January 2-4, 2015. I've stayed at the Novotel by myself before but staying with the family was a bit of a revelation. We all enjoyed the pool. The kids especially enjoyed the Xbox (not having one at home) in the children's corner, which was a safe area...

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Helpful?
Thank David C
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and for sharing your experience of the Novotel Cardiff. We were delighted to understand that you and your family enjoyed a pleasant stay and that you felt that the leisure facilities and childrens facilities met your expectations. I am also pleased that you were happy with the serivce experienced along with the value for money....

Copthorne, United Kingdom
Reviewed 4 January 2015

Stayed at the Novotel for two nights over Christmas when visiting family and friends for the festive period. Given that this is always a difficult period for any hotel the Novotel was excellent. One of several hotels located on or close to Schooner way it is very convenient for both city centre and the bay areas, particularly if you are...

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Helpful?
Thank Achnacloich
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. I am delighted that you chose to spend some of the Christmas period with us and that you were pleased with the room comfort and amenties in addition to the service, cuisine and location. I hope that you and your family will choose to return again for another great stay. Kind regards...

Rayleigh, England, United Kingdom
Reviewed 4 January 2015

As a business hotel this offers all you would want with comfortable rooms, great breakfasts, good restaurant food and bar meals. The spa and gym is also great facility. There are also Xbox games available in the lobby. There is a pay car park which is useful as parking in Cardiff is an issue. For a tourist this is also...

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Helpful?
Thank Richard F
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. I am delighted that you found your room comfortable in addition to a 'great breakfast', bar/restaurant, leisure facilities and parking. I hope that I may have the opportunity to welcome you back next time. Kind regards Chris Jones

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $112 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
14 questions
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Swansea, United Kingdom
3 months ago
bangor, n wales
3 months ago
Birmingham, UK
6 months ago
Dorset, United Kingdom

See all questions (14)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An even numbered room. (”
 of 5 bubbles cardimike, 15 Feb 2017 | Read review
“avoid new building as has boiler noise throughout building which gets worse at night, old building doesn't have cool conditioning just fan”
 of 5 bubbles justwanttohelp, 7 Feb 2017 | Read review
“Rooms on the main road side do carry some noise but not a real issue”
 of 5 bubbles BigBadBobbieBrown, 18 Jan 2017 | Read review
“In the old original building”
 of 5 bubbles 10yearslater, 13 Jan 2017 | Read review
“Find another hotel!”
  • Another guest's shower gel still in the bathroom
  • Filthy and torn net curtain
  • Dirty bathroom floor
 of 5 bubbles PetersfieldChummers, 11 Jan 2017 | Read review
5 of 5