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Ibis Cardiff

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#24 of 76 Hotels in Cardiff
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1 room 2 adults 0 children
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Ibis Cardiff
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1,099 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Swansea, United Kingdom
Reviewed 7 June 2015 via mobile

Very basic room. Breakfast was ok. Sleep not good due to group of people shouting in reception at 4 am. Woke up my family and family in room next door. Did mention to reception in morning and their answer was that should have called reception! If there had been anyone there, should they not have controlled the situation to stop...

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Helpful?
Thank Helen V
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. As communicated in other dialogue, please do feel free to contact me directly at the hotel if you would like to discuss this further Kind regards Marc Lock

Portsmouth, United Kingdom
Reviewed 6 June 2015

I must confess that I wasn't expecting much from this hotel but ended up being pleasantly surprised. The room was basic but clean. Comfy bed, nice and soft. Facilities included tea/coffee, TV, plenty of power sockets that stay on after you leave the room, handy to charge up camera whilst you have breakfast etc. Shower was small but powerful and...

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Helpful?
Thank Taz900
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

Northamptonshire, United Kingdom
Reviewed 3 June 2015

the hotel is ideally located, near the city centre and very quiet. staff were personable, could not ask for anymore. tea and coffee facilities in room, also had walk in shower which is easily accessible. beds comfortable and no noise from room next door which is a bonus, definitely recommended due to excellent location and price.

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Helpful?
Thank michaelha3
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind Regards Marc Lock

Reviewed 29 May 2015 via mobile

This hotel was central clean and comfortable. It is right on the railway line but that is not a problem as long as you keep Windows closed. This is fine in the cold weather but will be difficult when it is warm as hotel has no air con. I had one hot day during my stay and had to choose...

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Helpful?
Thank Fiona A
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review about your recent visit to ibis Cardiff. I am delighted that you enjoyed your stay and we have noted your comments about the noise from the railway, which we are attempting to address. Kind regards Marc Lock

County Wicklow, Ireland
Reviewed 28 May 2015

This hotel is in a great location & is very convenient for shopping, entertainment & sightseeing. We have stayed here before and were happy and although there were a lot of positives there are also some very poor aspects. The back of the hotel is close to a very noisy railway line that carries goods trains through to the early...

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Helpful?
Thank RestaurantHobbyist
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating your concerns accordingly. Kind regards Marc Lock

Reviewed 27 May 2015 via mobile

Room was spacious and clean and tidy. shower with amazing. the bed the most comfortable we slept in the linen works spotless clean. the main complaint was its so called air con unit which decided for itself wether to blow out hot or cold air. when we mentioned it to reception they said it was a known issue and it...

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Helpful?
Thank Andy H
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review about your recent visit to ibis Cardiff. I am delighted that you enjoyed your stay and we have noted your comments about the air cooling system in the rooms, which we are addressing. Kind regards, Marc Lock

Manchester, United Kingdom
Reviewed 27 May 2015

Everything was perfect: spotless modern comfortable room, very nice bathroom, wifi and amenities excellent, staff friendly and helpful at all hours. First time in an Ibis, and it will be my first choice for future business trips in UK.

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Thank Barbara B
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Marc Lock

Reviewed 24 May 2015 via mobile

Room was extremely basic, but clean. Very expensive for what you actually get. Hotel was 15 min walk from city centre. Hotel is ok, but a little like a travelogde's poor relation. Would use again, but not with the family.

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Thank Kev C
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Marc Lock

Reviewed 22 May 2015

Hotel staff friendly, double room was clean, bed very comfortable and shower excellent. Room was quite basic but that reflected on the price. There is no parking but there is a car park around the corner that charges 6.30 for 24 hours. I would definitely stay here again. We stayed on the 3rd floor at the front, there is a...

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1Thank Iliketotravel70
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind Regards Marc Lock

Oxford, United Kingdom
Reviewed 17 May 2015

Review collected in partnership with Ibis Hotels
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Thank Sisnonny
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 

Additional Information about Ibis Cardiff

Address: Churchill Way, Cardiff CF10 2HA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $63 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales
Hotel Style:
#5 Green Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Cardiff staff and other travellers.
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Questions? Get answers from Ibis Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a front room not by the train track”
 of 5 bubbles HelenC81, 11 Mar 2017 | Read review
“If you are a light sleeper, ask for a room that doesn't overlook the railway.”
 of 5 bubbles lainie1Manchester, 2 Mar 2017 | Read review
“Room 5 on ground floor wasn't good but don't know if this is the standard of all the rooms. Was a little shabby.”
 of 5 bubbles paulcS3240SB, 26 Feb 2017 | Read review
“I prefer front of building, you can see the hustle and buzzle....”
 of 5 bubbles vivienweston, 13 Feb 2017 | Read review
“Ask for a room facing the road and not the railway line”
 of 5 bubbles thewanderingf00die, 31 Dec 2016 | Read review
5 of 5