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Ibis Cardiff Gate

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#26 of 75 Hotels in Cardiff
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528 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Buckingham, United Kingdom
Reviewed 19 October 2016

A nice quiet location, easily accessible from the M4. The room was fairly spacious and clean and the bed comfortable. The staff on duty were both friendly and helpful. My only complaint was that the bacon at breakfast was well overcooked and rock hard, the rest of the meal was fine.

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Helpful?
Thank Spookj10
Marc L, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Marc Lock

Boncath, United Kingdom
Reviewed 9 October 2016

Let's be clear, I am a regular visitor to this hotel on business. It's not fair to compare it to other much more expensive cardiff hotels. What it is, is convenient to m4, clean tidy comfortable, good value and with a bar and limited restaurant. Personally I always feel comfortable in this ibis and would recommend to anyone.

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Helpful?
Thank Jeff_a_Karen
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Jeff_a_Karen, Many thanks for your review about Ibis Cardiff Gate. I am glad you enjoying your stays and look forward to welcoming you back again. Best Regards Daniel

Exeter, United Kingdom
Reviewed 6 October 2016 via mobile

Had a good stay breakfast good all days apart from Saturday slightly cold maybe as we had a little later. Few tiny issues but on the whole clean and comfortable. One thing they need to address though is one day our room card didn't work. We went to reception and got a new card. We were asked what room we...

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Helpful?
Thank Catdog279
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Catdog279, Thank you for your comments, I am glad you enjoyed your stay and I can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Daniel

A TripAdvisor Member
Level Contributor
22 reviews
11 helpful votes
Reviewed 4 October 2016 via mobile

Nice stay but a long way out of the city centre and trying to get a taxi in the centre was just evil. Don't intend to go to Cardiff centre again on a Saturday. I is hotel was fine no complaints but went to see stereophonics and the food made me ill and then 2hrs later still could not get...

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Helpful?
Thank A TripAdvisor Member
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear guest, thank you for your comments. I am sorry about the difficulties you had in Cardiff and hope your next visit will be a more pleasant one. Best Wishes Daniel

Reviewed 26 September 2016 via mobile

For some reason Cardiff was especially busy so I ended up at the Ibis Cardiff Gate Having never stayed at an Ibis I had no idea what to expect Checking in was straight forward a couple of I presume students checked me in, and although I paid via Hotels.com was told that payment was still outstanding.. So I paid again.....

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Helpful?
Thank 259pete
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear 259pete, Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Daniel

Southampton, United Kingdom
Reviewed 24 September 2016

Very good value hotel that obviously caters for business clients during the week and offers excellent value on weekends to visitors to Cardiff. Lovely room with double bed, coffee and tea making in the rooms. Air conditioning and a good shower and bathroom. Near the services at Cardiff gate and a Toby carvery just round the corner to top off...

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Helpful?
Thank ye12013
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Ye12013, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Daniel

Hailsham, United Kingdom
Reviewed 23 September 2016

A good clean hotel. Comfortable beds, Tea and coffee in rooms. Exactly what you would expect. Secure parking makes leaving motorcycles stress free. Internet was fast, but you can pay for even faster connections.

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Helpful?
Thank Wilkybob
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Wilkybob, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Daniel Mlcousek

Reviewed 8 September 2016 via mobile

Me and my family stayed over in Cardiff for the weekend to see an event in the principality stadium and stayed here and I have to say it was one of the best places we have stayed with it only a 15min drive to the city centre and easy access to the motorway. The room was very good and very...

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Helpful?
Thank Mark D
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Mark, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Daniel

Reviewed 7 September 2016 via mobile

Reception: Check in could be done on the day from your smartphone and then just pick up the room key. The staff were friendly, helpful and professional and nothing was too much trouble Rooms: We had a double room that was not wheelchair specific but was easily manoeuvred and even the shower was easily accessible The room was exceptionally clean,...

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Helpful?
Thank katehooper1972
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Kate, Thank you for your nice review. It is always a pleasure to receive positive feedback. I will share your comments with my team and we look all forward to welcoming you back again soon. Best Regards Daniel

Cardiff, United Kingdom
Reviewed 6 September 2016 via mobile

Stayed for a night with my partner, receptionist was so moody it seemed us arriving was an inconvenience. Although, the room was nice. Large, clean and simple. The bathroom was big and we were on the top floor so didn't hear a sound. Could have done with some air conditioning, even with the window open it was boiling. We also...

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Helpful?
Thank laauuleigh
Daniel M, General Manager at Ibis Cardiff Gate, responded to this review

Dear Laauuleigh, Thank you for your feedback. I will share you comments with my reception team. Best Regards Daniel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast ora light meal at the Café or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 

Additional Information about Ibis Cardiff Gate

Address: Malthouse Avenue | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $52 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales
Hotel Style:
#3 Best Value Hotel in Cardiff
#6 Green Hotel in Cardiff
#18 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Cardiff Gate staff and other travellers.
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Stockton-on-Tees, United Kingdom
Adelaide, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose odd numbers for room away from services”
 of 5 bubbles Jeff_a_Karen, 8 Oct 2016 | Read review
“rooms at front overlook parking and a busy filling station so maybe ask for room at the back.”
 of 5 bubbles Wilkybob, 23 Sep 2016 | Read review
“in the car park”
 of 5 bubbles davepeel, 21 Aug 2016 | Read review
“I suggest a room on the back side away from the car park.”
 of 5 bubbles petersA5889RC, 18 Aug 2016 | Read review
“Excellent Value and very secure”
 of 5 bubbles jonathanbI9819SC, 16 Aug 2016 | Read review
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