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Holiday Inn Cardiff City Centre

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Traveller (221)
Room & Suite (97)
Dining (5)
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Overview
  • Excellent27%
  • Very good44%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“millennium stadium”(146 reviews)
“city centre”(161 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)
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1,308 results
Traveller rating
363
527
303
75
40
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363
527
303
75
40
Show reviews that mention
All reviewsmillennium stadiumcity centreopposite the castlearms parkcar parkbute parkexcellent locationon site parkingreception stafffamily roomwould stay againexecutive roombreakfast was excellentstayed here for one nightgood nights sleepbars and restaurantsfree parking
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1 - 5 of 1,308 reviews
Reviewed today

It's a good job that this place has such excellent staff, apart from the chef... The room was clean and comfortable, good view and air con worked well. TV properly wall mounted so it could be seen by both of us. The breakfast was fine,...More

Review collected in partnership with this hotel
Thank Denisecookneat
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded today

Dear Denisecookneat, Thank you for taking the time to feedback on your recent stay at the Holiday Inn, Cardiff City Centre. I am sorry that your experience during both your evening meals was not up to the standard that we expect every guest to have...More

Hotel's Favourite
Reviewed 3 September 2017

We were on the 3rd floor and had a great view of the stadium. Traffic noise was nil however we were not there when anything was on at the stadium so don't know how noisey this room would be. Staff very friendly and helpful. We...More

3  Thank CAW1961
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded 5 September 2017

Dear CAW1961 Many thanks for your recent review and I am delighted you had a lovely stay and the team looked after you well. The noise from the stadium does not generally carry into the hotel when events are on, well perhaps just a little...More

Reviewed today

We arrived early but reception got our room ready for us straight away. We ate twice, excellent food. Staff very friendly. Will definitely stay here again ! The only negative point is the bathroom was very small, not really an issue though !!More

Review collected in partnership with this hotel
Thank Llew O
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded today

Dear Llew O, Thank you very much for this great feedback. I am really pleased that you enjoyed your stay and that our reception team were happy to give you an early check-in - hopefully allowing you to make the most of Cardiff and what...More

Reviewed yesterday

A well situated holiday inn. Right opposite the castle. Lovely comfortable rooms. Staff very helpful.would stay there again. It has a car park behind the hotel. This hotel is very central for all amenitiesMore

Thank jan w
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded yesterday

Dear jan w, Thank you very much for this positive feedback. I am delighted that your experience with us left you with the impression that we set out to provide on a daily basis. Your comments have been passed on to the team and we...More

Reviewed 2 days ago

At the hotel for a Conference, staff were excellent from the outset, facilities good, excellent food at the conference however let down by restaurant evening meal on both Friday and a Saturday night. Staff tried their best to overcome menu and menu cooking in difficult...More

Review collected in partnership with this hotel
Thank mstandring1
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded yesterday

Dear Dubai Nainy, Thank you for your feedback. I am delighted to hear that your conference and lunch went well and that the staff were all excellent. I am aware that this weekend was particularly busy in the restaurant and I apologise that you felt...More

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About
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms
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Traveller (221)
Room & Suite (97)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Louise C
3 December 2017|
AnswerShow all 5 answers
Response from Saucy007 | Reviewed this property |
About 5 minutes if that. This hotel is in the perfect location for the majority of Cardiff landmarks. It’s directly opposite Cardiff Castle.
3
Votes
Hannah B
15 November 2017|
AnswerShow all 5 answers
Response from CBH131 | Reviewed this property |
Yes, not the greatest quality but does the job
0
Votes
Mary C
27 October 2017|
AnswerShow all 2 answers
Response from GuestRelationsHICDFC | Property representative |
Dear Mary C There is no direct shuttle from the airport, however there is a public bus that runs from Cardiff Airport to the city center. There are taxis at the airport which is another option for you to get to us in the... More
0
Votes
Room Tips
"Remember to ask for a hair dryer and iron..."
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"Bathroom a bit tired, clean under the bath soap holders"
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"The room was a bit tired and needs updating"
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"Have a look at Room 607 and see if they have replaced the sink and/or sorted out the plumbing!"
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